lead final 4 Flashcards
1
Q
Mediation process step 1
A
Introduction (explain how the process works and rules such as confidentiality)
2
Q
Mediation process step 2
A
Participants describe the situation
3
Q
Mediation process step 3
A
Identify the main issues
4
Q
Mediation process step 4
A
Brainstorm solutions
5
Q
Mediation process step 5
A
Evaluate the ideas
6
Q
Mediation process step 6
A
Think about the idea in more detail
7
Q
Mediation process step 7
A
Document the solution
8
Q
Mediation process step 8
A
Evaluate
