lead 1

Question 1

Leadership

Answer 1

Using individual traits and personal power to interact constructively to resolve problems

Question 2

Management

Answer 2

The act of any individual who guides others through a series of routines, procedures, or practice guideline

Question 3

Managing can also refer to

Answer 3

control of one’s own individual work and energies

Question 4

Followership

Answer 4

A complementary set of actions that contribute to problem solving, task attainment, and evaluation with the use of health and assertive behaviors to support those who are leading or managing.

Question 5

Following is just as _____ as leading or managing.

Answer 5

accountable

Question 6

Emotional Intelligence: Possession of social skills, interpersonal competence, psychological maturity, and emotional awareness devoted to

Answer 6

helping people work well together

Question 7

Emotional Intelligence: Possession of s____ ___

Answer 7

social skills

Question 8

Emotional Intelligence: Possession of i_____ ____

Answer 8

interpersonal competence

Question 9

Emotional Intelligence: Possession of p____ _____

Answer 9

psychological maturity

Question 10

Emotional Intelligence: e_____ ____

Answer 10

emotional awareness

Question 11

Emotional intelligence is what helps people see others in

Answer 11

a positive light

Question 12

describe how Emotional intelligence could make a difference between 2 managers

Answer 12

two managers could reach the same decision and present the idea to two groups. The one with the skills inherent in emotional intelligence is likely to be perceived in more positive terms, even though the outcome may be the same

Question 13

The Five Domains of Emotional Intelligence

Answer 13

Having self-awareness
Managing emotions
Motivating self
Being empathetic
Handling relationships

Question 14

The Five Domains of Emotional Intelligence:
H
M
M
B
H

Answer 14

Having self-awareness
Managing emotions
Motivating self
Being empathetic
Handling relationships

Question 15

The Five Domains of Emotional Intelligence: Hav…

Answer 15

Having self-awareness

Question 16

The Five Domains of Emotional Intelligence: Ma…

Answer 16

Managing emotions

Question 17

The Five Domains of Emotional Intelligence: Mo…

Answer 17

Motivating self

Question 18

The Five Domains of Emotional Intelligence: B…

Answer 18

Being empathetic

Question 19

The Five Domains of Emotional Intelligence: Han…

Answer 19

Handling relationships

Question 20

“Having self-awareness” means that you can identify the

Answer 20

emotions you are feeling and that you know how they are altering your perceptions

Question 21

“Managing emotions” means that the

Answer 21

negative emotions, such as anger and fear are avoided.

Question 22

“Motivating self” suggests that we would be

Answer 22

inwardly rather than externally driven

Question 23

“Being empathetic” suggests that we value differences in viewpoints and we don’t

Answer 23

side with one group versus another.

Question 24

“Handling relationships” means that you are

Answer 24

socially appropriate

Question 25

3 attributes of an effective leader/manager

Answer 25

Trustworthy Uses critical thinking Takes responsibility

Question 26

Leadership theory: Trait

Answer 26

Leaders have certain phy and emo traits Some think the traits are innate, others think they can be learned

Question 27

Leadership theory: Style

Answer 27

Leaders must have good relationships w/ staff and understand the environment

Question 28

Leadership theory: Situational-contingency

Answer 28

Has to do with adapting to the situation. Based on the situation, goals are set and rewards are given Trust Clarity of problems How the leader was able to give rewards

Question 29

Leadership theory: Transformational

Answer 29

The leader is a role model that motivationally transforms the followers

Question 30

Motivational theory: Hierarchy of needs

Answer 30

Lower level is addressed before higher

Question 31

Motivational theory: 2-factor theory

Answer 31

People are motivated by 2 areas- Hygiene factors, like salary, meet SAFETY/SECURITY needs Motivational factors, like promotion,

Question 32

Motivational theory: Expectancy theory

Answer 32

Motivation is increased if the person Expects that if they work hard they will perform well, and be rewarded.

Question 33

Motivational theory: OB modification

Answer 33

ABC Model: Analysis of how clear the expectations were analysis of the Behavior analysis of the Consequences

Question 34

Complexity science

Answer 34

the world is full of systems that interact and adapt through relationships

Question 35

How does the Complexity Theory affect nurses?

Answer 35

It means that nurses must be adaptable

Question 36

Gardner’s Tasks of Leadership

Answer 36

``` Envisioning goals Affirming values Motivating Managing Achieving workable unity Developing trust Explaining Serving as a symbol Representing the group Renewing ```

Question 37

``` Bleich's tasks of management f ww f r g ```

Answer 37

- figure out who's responsible for what - what are the standards of how productive ppl should be - what are the team's strengths and weaknesses - figure out how you'll divide up the work - Reward success - Give/ask for feedback

Question 38

``` Bleich's tasks of following b o d u b e ```

Answer 38

- Be responsible for what you're supposed to do - Offer you skills - Don't be passive-aggressive - Use EBP - Be responsible for your team - Evaluate yourself and also give others constructive feedback