lead 1 Flashcards
Leadership
Using individual traits and personal power to interact constructively to resolve problems
Management
The act of any individual who guides others through a series of routines, procedures, or practice guideline
Managing can also refer to
control of one’s own individual work and energies
Followership
A complementary set of actions that contribute to problem solving, task attainment, and evaluation with the use of health and assertive behaviors to support those who are leading or managing.
Following is just as _____ as leading or managing.
accountable
Emotional Intelligence: Possession of social skills, interpersonal competence, psychological maturity, and emotional awareness devoted to
helping people work well together
Emotional Intelligence: Possession of s____ ___
social skills
Emotional Intelligence: Possession of i_____ ____
interpersonal competence
Emotional Intelligence: Possession of p____ _____
psychological maturity
Emotional Intelligence: e_____ ____
emotional awareness
Emotional intelligence is what helps people see others in
a positive light
describe how Emotional intelligence could make a difference between 2 managers
two managers could reach the same decision and present the idea to two groups. The one with the skills inherent in emotional intelligence is likely to be perceived in more positive terms, even though the outcome may be the same
The Five Domains of Emotional Intelligence
Having self-awareness Managing emotions Motivating self Being empathetic Handling relationships
The Five Domains of Emotional Intelligence: H M M B H
Having self-awareness Managing emotions Motivating self Being empathetic Handling relationships
The Five Domains of Emotional Intelligence: Hav…
Having self-awareness