lead 2 Flashcards
The AHRQ is designed to give information to ___, ___, ___
providers, researchers, consumers
Membership-based organization designed to develop and implement a national strategy for healthcare quality management and reporting
National Quality Forum
seeks to identify and endorse (outcome, process, and/or structural) measures and patient experience of care surveys that specifically address nursing home quality measures for public reporting and quality improvement. This project also will provide maintenance for current NQF-endorsed nursing home measures.
Nursing Home Project
Example of NQF Project
Nursing Home Project
Example of NQF Project
looks at the quality of nursing homes according to the patients’ perspective
Not-for-profit organization that accredits healthcare organizations
JC
The JC has deemed
status from the Centers for Medicare and Medicaid Services (CMS)
DNV
Internationally based organization that provides accreditation in a variety of fields
Direct competitor to Joint Commission; surveys annually
DNV
Meaning for Leading and Managing: Looking at the culture of safety from
multiple views
Meaning for Leading and Managing: Stopping and
concentrating to understand complexity of situations
Meaning for Leading and Managing: Thinking
Thinking through various scenarios
Meaning for Leading and Managing: 5
5 core competencies
Magnet Recognition Program: _____ designation
National designation
Institute for Healthcare Improvement
Not-for-profit
Dedicated to rapidly improving care through mechanisms such as rapid cycle change projects
Five Steps for Safer Health Care: Ask
questions if you have doubts or concerns
Five Steps for Safer Health Care: Keep and bring
a list of ALL medications you take
Five Steps for Safer Health Care: Get the results of
any test or procedure
Five Steps for Safer Health Care: Talk to your doctor about which
hospital is best for your health needs
Five Steps for Safer Health Care: Make sure you understand
what will happen if you need surgery
Tips for Patient Safety: Use the ___ approach
STAR
Tips for Patient Safety: Use the ___ _____ to frame your actions
IOM competencies
Tips for Patient Safety: Keep current with the
evidence and best practices
STAR approach:
Stop, Think, Act, Review
Tips for Patient Safety: Read general nursing literature regarding
other organizations’ work related to safety
Competencies of Health Professionals: Provide ___ ___ ___
patient-centered care
Competencies of Health Professionals: Work in _____ ____
interdisciplinary teams
Competencies of Health Professionals: Employ ____ ____ ___
evidence-based practice
Competencies of Health Professionals: Apply ____ ____
quality improvement
Competencies of Health Professionals: Utilize ____
informatics
Covey’s Characteristics of Leaders: Engage in
Engage in lifelong learning
Covey’s Characteristics of Leaders: ___ oriented
Service-oriented
Covey’s Characteristics of Leaders: Concerned with the c____ ____
Concerned with the common good
Covey’s Characteristics of Leaders: Radiate
Radiate positive energy
Covey’s Characteristics of Leaders: Believe in
Believe in other people
Covey’s Characteristics of Leaders: Lead balanced
Lead balanced lives and see life as an adventure
Covey’s Characteristics of Leaders: Are synergistic, that is, they see things as
Are synergistic, that is, they see things as greater than the sum of the parts
Covey’s Characteristics of Leaders: Engage themselves in
Engage themselves in self-renewal
Tips for Becoming an Effective Leader: Expect to
stumble occasionally, but learn from it
Tips for Becoming an Effective Leader: Take
risks
What Followers Want: R____
Respect
What Followers Want: Control of
Control of decisions that affect them
What Followers Want: R and R
Rewards and recognition
What Followers Want: B____
Balance of life
What Followers Want: P____ _____
Professional development
In today’s nursing settings, one of two approaches to leadership is being used:
Transactional
Transformational
Transactional leadership
focuses on what is thought of as the traditional boss image.
The chief nursing officer and the directors and managers convey that they are in charge of the decisions.
Transformational leadership
approach relies on the group to provide input toward creating goals and setting standards
Rewards of Transactional leadership
- Motivates through rewards for desired work
- Monitors performance and focuses on problems
- Reactive to problems
Rewards of Transformational leadership
- Challenges the process
- Brings people together
- Empowers others
- Models the way
- Attends to personal things
______ leadership requires the leader to trade favors for work performed
Transactional
Leaders using the Transactional approach are busy observing workers and
correcting them when they are wrong
These are the people who make you think that although you have done dozens of things correctly, the only thing they see is the one thing that isn’t perfect
Transactional leadership
Transactional leaders tends to maintain the status quo and
not deal with something until it is an issue
Once it is an issue, however, the Transactional leader is willing to address it and typically
creates more rules around the observable events and does not necessarily address the core issue
The transformational leader is always trying to
bring groups together
Transactional: the follower fulfills the contract or
gets punished
Transactional: Errors are connected in a ____ manner
reactive
Transactional or Transformational: Increased loyalty
Transformational
Transactional or Transformational: Increased commitment
Transformational
Transactional or Transformational: Increased performance
Transformational
Transactional or Transformational: Work is supervised and completed according to rules
Transactional
Transactional or Transformational: Deadlines are met
Transactional
Developing your leadership style: choosing a mentor
its most helpful if they work in the same field, but other mentors can be helpful too
