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lead 2 Flashcards

1
Q

The AHRQ is designed to give information to ___, ___, ___

A

providers, researchers, consumers

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2
Q

Membership-based organization designed to develop and implement a national strategy for healthcare quality management and reporting

A

National Quality Forum

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3
Q

seeks to identify and endorse (outcome, process, and/or structural) measures and patient experience of care surveys that specifically address nursing home quality measures for public reporting and quality improvement. This project also will provide maintenance for current NQF-endorsed nursing home measures.

A

Nursing Home Project

Example of NQF Project

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4
Q

Nursing Home Project

Example of NQF Project

A

looks at the quality of nursing homes according to the patients’ perspective

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5
Q

Not-for-profit organization that accredits healthcare organizations

A

JC

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6
Q

The JC has deemed

A

status from the Centers for Medicare and Medicaid Services (CMS)

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7
Q

DNV

A

Internationally based organization that provides accreditation in a variety of fields

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8
Q

Direct competitor to Joint Commission; surveys annually

A

DNV

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9
Q

Meaning for Leading and Managing: Looking at the culture of safety from

A

multiple views

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10
Q

Meaning for Leading and Managing: Stopping and

A

concentrating to understand complexity of situations

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11
Q

Meaning for Leading and Managing: Thinking

A

Thinking through various scenarios

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12
Q

Meaning for Leading and Managing: 5

A

5 core competencies

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13
Q

Magnet Recognition Program: _____ designation

A

National designation

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14
Q

Institute for Healthcare Improvement

A

Not-for-profit

Dedicated to rapidly improving care through mechanisms such as rapid cycle change projects

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15
Q

Five Steps for Safer Health Care: Ask

A

questions if you have doubts or concerns

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16
Q

Five Steps for Safer Health Care: Keep and bring

A

a list of ALL medications you take

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17
Q

Five Steps for Safer Health Care: Get the results of

A

any test or procedure

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18
Q

Five Steps for Safer Health Care: Talk to your doctor about which

A

hospital is best for your health needs

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19
Q

Five Steps for Safer Health Care: Make sure you understand

A

what will happen if you need surgery

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20
Q

Tips for Patient Safety: Use the ___ approach

A

STAR

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21
Q

Tips for Patient Safety: Use the ___ _____ to frame your actions

A

IOM competencies

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22
Q

Tips for Patient Safety: Keep current with the

A

evidence and best practices

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23
Q

STAR approach:

A

Stop, Think, Act, Review

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24
Q

Tips for Patient Safety: Read general nursing literature regarding

A

other organizations’ work related to safety

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25
Competencies of Health Professionals: Provide ___ ___ ___
patient-centered care
26
Competencies of Health Professionals: Work in _____ ____
interdisciplinary teams
27
Competencies of Health Professionals: Employ ____ ____ ___
evidence-based practice
28
Competencies of Health Professionals: Apply ____ ____
quality improvement
29
Competencies of Health Professionals: Utilize ____
informatics
30
Covey’s Characteristics of Leaders: Engage in
Engage in lifelong learning
31
Covey’s Characteristics of Leaders: ___ oriented
Service-oriented
32
Covey’s Characteristics of Leaders: Concerned with the c____ ____
Concerned with the common good
33
Covey’s Characteristics of Leaders: Radiate
Radiate positive energy
34
Covey’s Characteristics of Leaders: Believe in
Believe in other people
35
Covey’s Characteristics of Leaders: Lead balanced
Lead balanced lives and see life as an adventure
36
Covey’s Characteristics of Leaders: Are synergistic, that is, they see things as
Are synergistic, that is, they see things as greater than the sum of the parts
37
Covey’s Characteristics of Leaders: Engage themselves in
Engage themselves in self-renewal
38
Tips for Becoming an Effective Leader: Expect to
stumble occasionally, but learn from it
39
Tips for Becoming an Effective Leader: Take
risks
40
What Followers Want: R____
Respect
41
What Followers Want: Control of
Control of decisions that affect them
42
What Followers Want: R and R
Rewards and recognition
43
What Followers Want: B____
Balance of life
44
What Followers Want: P____ _____
Professional development
45
In today’s nursing settings, one of two approaches to leadership is being used:
Transactional | Transformational
46
Transactional leadership
focuses on what is thought of as the traditional boss image. The chief nursing officer and the directors and managers convey that they are in charge of the decisions.
47
Transformational leadership
approach relies on the group to provide input toward creating goals and setting standards
48
Rewards of Transactional leadership
1. Motivates through rewards for desired work 2. Monitors performance and focuses on problems 3. Reactive to problems
49
Rewards of Transformational leadership
1. Challenges the process 2. Brings people together 3. Empowers others 4. Models the way 5. Attends to personal things
50
______ leadership requires the leader to trade favors for work performed
Transactional
51
Leaders using the Transactional approach are busy observing workers and
correcting them when they are wrong
52
These are the people who make you think that although you have done dozens of things correctly, the only thing they see is the one thing that isn’t perfect
Transactional leadership
53
Transactional leaders tends to maintain the status quo and
not deal with something until it is an issue
54
Once it is an issue, however, the Transactional leader is willing to address it and typically
creates more rules around the observable events and does not necessarily address the core issue
55
The transformational leader is always trying to
bring groups together
56
Transactional: the follower fulfills the contract or
gets punished
57
Transactional: Errors are connected in a ____ manner
reactive
58
Transactional or Transformational: Increased loyalty
Transformational
59
Transactional or Transformational: Increased commitment
Transformational
60
Transactional or Transformational: Increased performance
Transformational
61
Transactional or Transformational: Work is supervised and completed according to rules
Transactional
62
Transactional or Transformational: Deadlines are met
Transactional
63
Developing your leadership style: choosing a mentor
its most helpful if they work in the same field, but other mentors can be helpful too

aa Orgo (196 decks)

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