lead final 3 Flashcards
Five Key Elements of Evidence-Based Practice
Ask a clinical question. Acquire the evidence. Appraise the evidence. Apply the evidence. Assess the outcomes.
3 Types of Technologies
Biomedical
Informational
Knowledge
Biomedical technology includes 4 things
Equipment for monitoring
dx testing
drug admin
tx technology
Informational technology has to do with
how data is managed
Knowledge technology has to do with
computerized support system that helps you make decisions (i.e., are you sure you want to give this med?)
4 broad Issues within Information Technology
Patient safety
Ethics
Information security
Privacy
The 4 major responsibilities of the nurse in promoting consumer relationships
Service
Advocacy
Teahcing
Leadership
The 1st component of health literacy is
the ability to obtain information
Medical home
a patient centered, multi-faceted source of personal Primary care
consumer relationships: The service aspect: overall description of what this means
patient centered, serving the customer not the organization
consumer relationships: The service aspect: Having the customer interact with
50 different people is not service oriented. Also service should be as least disruptive as possible
consumer relationships: The service aspect: Service isn’t just following
a set of rules; it’s about customizing care
consumer relationships: The service aspect: High tech-High touch means
using technology while maintaining the human touch
consumer relationships: The service aspect: When errors happen it can be helpful if the provider
themself explains the error, rather than an administrator
consumer relationships: The service aspect: if a nurse makes a med error, who should give the apology
if there’s no harm done, it should be the nurse. But if it’s a complicated situation it should be the manager
consumer relationships: The service aspect: In some situations, like a delayed ED, apologizing can be helped by using a
script
consumer relationships: The advocacy aspect: It requires you to be comfortable with
conflict
consumer relationships: The advocacy aspect: Giving quality care regardless of
whether or not the person can pay
consumer relationships: The teaching aspect: What does teaching do for the patient
Empowers
consumer relationships: The teaching aspect: Philosophy
Means that you should have the belief that teaching is a good, solid investment
consumer relationships: The teaching aspect: Priority
Means the education is important because informed consumers want to participate
consumer relationships: The teaching aspect: Performance
means that the nurse must be SKILLED in teaching