Introduction - Weeks 4-6 - Interpersonal Effectiveness - Flashcard set 4 (Version 2)
What are the two important skills required for joining an ongoing conversation group?
The two important skills required for joining an ongoing conversation group are determining if a group is open or closed, and knowing how to join if it is open.
What are the characteristics of open groups?
Open groups have gaps in conversation, members standing apart, and discuss topics of general interest.
What are the characteristics of closed groups?
Closed groups have an animated conversation with few gaps, members standing close together, and appear to be pairing off.
What are the qualities of good conversationalists?
Good conversationalists ask questions, give positive feedback, and speak roughly half of the time.
What is the value of small talk in conversation?
Small talk is valuable and good conversationalists can participate in it.
What are the requirements for appropriate self-disclosure?
Appropriate self-disclosure requires social sensitivity and judgment.
How can interrupting or over-focusing on oneself hinder effective communication?
Interrupting or over-focusing on oneself can hinder effective communication by making the other person feel unheard and unimportant.
How can good conversationalists learn what topics are appropriate?
Good conversationalists can learn what topics are appropriate by observing others.
What does being mindful of others involve?
Being mindful of others involves paying attention with interest and curiosity, being open to new information, and avoiding over-focusing on oneself.
How can focusing on the other person’s words reduce anxiety?
Focusing on the other person’s words can reduce anxiety by keeping the mind in the present and avoiding judgmental thinking.
