Introduction - Weeks 4-6 - Interpersonal Effectiveness - Flashcard set 1 (Version 1)

Question 1

What is the goal of this module?

Answer 1

To learn how to be effective in interpersonal interactions

Question 2

How do you think you could improve your interpersonal skills?

Answer 2

By practicing active listening and learning to better understand nonverbal communication

Question 3

What are some strategies for being assertive?

Answer 3

Resist pressure from others and maintaining a position or point of view

Question 4

What are some skills that are necessary for maintaining relationships?

Answer 4

The ability to communicate effectively and to resolve conflicts

Question 5

What is one way to repair a relationship?

Answer 5

Resolve conflicts before they get overwhelming

Question 6

What is the most important thing to remember about relationships?

Answer 6

That they require attention and care in order to stay strong

Question 7

What is the most important thing to remember about relationships?

Answer 7

That they are transactional

Question 8

What is an example of cognitive modification?

Answer 8

Counteracting worry thoughts and myths

Question 9

What are some reasons why interpersonal interactions may not be effective?

Answer 9

Low tolerance for distress, prioritizing short-term goals over long-term goals, and fear of conflict

Question 10

What are some examples of putting short term goals over long term goals?

Answer 10

Making threats when angry and failing to think about consequences

Question 11

How does one learn social behaviors?

Answer 11

By observing someone else do them first, practicing them, and refining them until they can be used to obtain good results

Question 12

What are the three things that a person needs in order to have a skill?

Answer 12

The ability to do the behavior, the ability to observe the effect of the behavior, and the ability to modify the behavior

Question 13

What are the consequences of lacking social skills?

Answer 13

That you don’t know how to say or how to act, and you don’t know how to behave in order to obtain your interpersonal goals

Question 14

What are some environmental factors that may reduce the effectiveness of a person’s concentration?

Answer 14

Other people and noise

Question 15

What are some ways that indecision can hinder you?

Answer 15

Making it difficult to be clear about what you want or asking for. It can also lead to ambivalence, making it hard to know how insistent to be. Finally, vacillating between extremes can make you ineffective

Question 16

What are the extremes of asking and saying no?

Answer 16

Complete neediness and complete self-sufficiency

Question 17

Can emotions ever be helpful in regards to behaviour?

Answer 17

Yes

Question 18

What can cause a person’s emotional reactions to become automatic?

Answer 18

Previous conditioning or believing myths

Question 19

How can interpersonal effectiveness skills help you to obtain your objectives?

Answer 19

By teaching you how to be effective in your interactions with others

Question 20

What are three objectives of effectiveness?

Answer 20

Obtaining objectives, maintaining positive relationships, and keeping self-respect

Question 21

What is the main objective of self-respect effectiveness?

Answer 21

To act in ways that maintain or improve your respect for yourself

Question 22

How do you define ‘self-respect effectiveness’?

Answer 22

How you go about improving or keeping your self-respect

Question 23

What is an example of standing up for yourself?

Answer 23

When you refuse to do something you don’t want to do

Question 24

What does it mean to step forward?

Answer 24

To move forward in order to do or say something courageous

Question 25

What is the main reason for clarifying goals?

Answer 25

To ensure that everyone is on the same page and working towards the same objectives

Question 26

What is the key question to ask yourself when determining what you want from an interaction?

Answer 26

What specific result or change do you want from the interaction?

Question 27

What is the best way to refuse an unwanted or unreasonable request?

Answer 27

Make the refusal stick

Question 28

What is the definition of “digging in one’s heels”?

Answer 28

Refusing an unwanted or unreasonable request