Interpersonal Effectiveness Skills - Video 10 - Flashcard Set
What is DEAR MAN and what is its purpose?
DEAR MAN is an assertiveness training model used to help people ask for things in a way that is more likely to get a positive response.
What are the steps involved in DEAR MAN?
The steps involved in DEAR MAN are Describe, Express, Assert, Reinforce, Stay mindful, Appear confident, and Negotiate.
Why is it important to describe the current situation using only the facts?
Describing the current situation using just the facts helps orient the person to what you’re reacting to and avoid making them feel defensive.
What is the importance of expressing your personal reaction?
Expressing your personal reaction helps the person understand why you’re making the request.
What is the importance of asserting your request?
Asserting your request by clearly asking for what you want is important, and it should be clear, concise, and specific.
What is the importance of reinforcing or rewarding the other person ahead of time?
Reinforcing or rewarding the other person ahead of time by explaining what they could gain by giving you what you want is important.
Why is it crucial to stay mindful of your goal in the situation?
Staying mindful of your goal in the situation is crucial, and if needed, you can express your opinion or reassert your request again and again.
Why is it important to appear confident with your voice and body posture?
Appearing confident with your voice and body posture is important to convey that you know what you want and you’re deserving of it too.
What is the importance of negotiation in DEAR MAN?
Negotiating is important if you need to be willing to give to get. This may involve reducing your request or offering another solution to the problem.
Can DEAR MAN be used to say no to a request? If so, how?
Yes, DEAR MAN can be used to say no to a request using the same steps.
How can practicing DEAR MAN help someone improve their assertiveness skills?
Practicing writing your DEAR MAN out ahead of time and rehearsing in front of a mirror or another person can help.
In what types of situations can DEAR MAN be used?
DEAR MAN can be used in various situations, from asking for a raise to saying no to a request.
