Interpersonal Effectiveness Skills - Video 4 - Flashcard Set
What are the four core skills for relationship effectiveness?
Gentle approach, no judging, acting interested, and validation.
How can validation be communicated?
Validation can be communicated with words or non-verbal signals.
What is the importance of a non-judgmental tone in validation?
A non-judgmental tone is important because it shows understanding and empathy without agreeing with the other person.
What is the purpose of using an easy manner in tough conversations?
Using an easy manner can diffuse tense situations and make tough conversations more comfortable.
What are the DEAR MAN skills for building and maintaining relationships?
The DEAR MAN skills for building and maintaining relationships are different layers of communication skills.
What does the gentle approach involve?
The gentle approach involves being respectful, avoiding attacks, threats, guilt trips, and disrespect.
What should be avoided in the gentle approach?
Name-calling, shoulds, and put-downs should be avoided in the gentle approach.
What is the purpose of validation in improving relationships?
The purpose of validation is to communicate understanding and empathy, which improves relationships.
What is the difference between understanding and agreeing with the other person’s perspective?
Validation involves understanding and empathizing with the other person’s perspective, but not necessarily agreeing with it.
Can the core skills for relationship effectiveness be practiced and improved in group settings?
Yes, the core skills for relationship effectiveness can be practiced and improved in group settings.
