Introduction - Weeks 4-6 - Interpersonal Effectiveness - Flashcard set 2 (Version 2)
What is the difference between objectives effectiveness and relationship effectiveness?
Objectives effectiveness refers to achieving a specific result or change in an interaction, while relationship effectiveness refers to improving or maintaining the relationship while achieving your goal.
What is DEARMAN and what does it stand for?
DEARMAN is a set of guidelines for objectives effectiveness. It stands for Describe the situation, Express feelings or opinions, Assert wishes, Reinforce, and stay Mindful, Appear confident, and Negotiate.
Why is it important to ask instead of demand when asserting wishes?
Asking instead of demanding can improve the chances of reaching your goal.
What is validation and why is it important in relationship effectiveness?
Validation means acknowledging the other person’s feelings, wants, difficulties, and opinions without judgment. It is important in relationship effectiveness because it helps maintain a good relationship while trying to obtain your objective.
What is the broken record technique and when can it be useful?
The broken record technique involves repeating your position calmly and respectfully. It can be useful in maintaining your position when dealing with someone who is being difficult or unreasonable.
How can negotiation be helpful in situations where requesting or refusing is not effective?
Negotiation involves finding a compromise or alternative solution that can satisfy both parties. It can be helpful in situations where requesting or refusing is not effective.
Why is it important to validate with actions, not just words?
Validating with actions shows that you are sincere and committed to maintaining a good relationship. It also helps build trust and mutual respect.
What are some extreme behaviors that may be effective in the short term but not over the long term?
Crying and throwing tantrums may achieve your objective but can damage the relationship in the long term.
Why is effective communication important in building good relationships?
Effective communication involves being honest and empathetic. It is important in building good relationships because it helps establish trust, mutual understanding, and respect.
