S2 Flashcards
What is the login for this program? Where can you find it and all of the instructions for S2?
It is your email address. All of the instructions are in the white Central Communications book under S2.
What are 5 kinds of door alarms? Where can you find what each one means?
Forced Open, Held Open, Point Alarms, Tamper Alarms, Latch Alarms. The white “CC Programs & Radios” book on the weston side.
After acknowledging an alarm and it does not go away, what do you need to do?
If the alarm does not clear within 10 seconds, send a PSO if on. Otherwise send an officer.
If the alarm is for a held open alarm and resets prior to the officer arriving, what should you do?
The officer can be canceled, but, CAD should clearly indicate the alarm reset on its own.
If the alarm is a forced open alarm and the alarm clears prior to the officer arriving, what should you do?
The officer should not be canceled. They need to be made aware that it cleared, but directed to inspect the door for signs of forced entry.
How many officers do you need to send?
1 PSO or officer.
Where can you find a student’s last swipe into a building on S2?
At the top left, hover over the blue folder. Click on “People Search” and click on it. Another screen will pop up. Over to the right side, scroll down. You can search by name or ID#. This will pop the student up or give you a list to choose from. Halfway down, choose “Recent Activity”.
How can you tell if the swipe was accepted or denied?
Follow instructions for #2. It tells you if it was accepted or denied.
How do you add a dorm onto someone’s account? What would the circumstances be and what do you need in order to do it? What would you do after you added it on?
At the top left, hover over the blue folder. Click on “People Search” and click on it. Another screen will pop up. Over to the right side, scroll down. You can search by name or ID#. This will pop the student up or give you a list to choose from. Halfway down, choose “Access Levels” Scroll down to the 2nd set of boxes. In the box on the left, type in the 3 digit code for the building you want. Scroll down. Most of the time you will choose “GEI_RESIDENT_EXTENDED_STAY”. Unless you are given a specific date to end it on, pick about 5-6 days out as the ending date. In order to add a dorm, you need permission from someone in housing or from an actual hall director if it is on the weekend or after hours. After doing this you need to send an email to Housing, Dispatch, & Taylor letting them know so they can get the permanent code on the students account by the end of that time.
When you add a plan and put a date for it to end, and they are only to be in there until Monday the 6th, what date should you put it through?
The plan will shut off at midnight on the date you put. In other words, if they are leaving Monday, the 6th at 10 am, you need to set the date through the 7th. Then it will work until midnight Monday night.
How do you override an academic building door on S2 to lock/unlock early? What do you need to do before and after locking/unlocking a door?
Hover over the blue folder. Click on “Portal Status”. Just under the blue folder, type in the 3 digit building code in “Filter”. This will pull up doors for those buildings only. Find the correct door. Under “Action” hover over the picture of the lock. If it is locked, it will say “Unlock Portal”. If it is unlocked, it will say “Lock Portal”. Click on it and it will do whatever it says. You need to get permission from the command officer to unlock a door. Everything needs to be recorded in CAD.
What is the procedure if officers need door history for a student farther back than what is showing up?
If they need it immediately, we do have instructions. If they do not need it until the next business day, send Taylor an email with all of the student information and who needs it.
When and how would you put a trace on a student?
Only for life/safety/investigation issues. In the S2 program after pulling up the student, click on “Credentials” then “Settings”. Click on “Trace this person” and you HAVE to put in a reason for the trace, what needs to be done when the trace comes through, and any additional helpful information. Click “Save”.
What will pop up on their account with that on it?
When you pull up their account a box will pop up stating “Trace Notice Person” along with the message
What will pop up when the student uses their ID next?
An orange line will appear in the “Activity Log” saying “ Trace Event”. It will also alarm.
