CALLS OUTSIDE BUPD PATROL AREA

Question 1

What information do you need from the caller?

Answer 1

Phone #, caller information, and location of the call.

Question 2

What should you do if it is an emergency call?

Answer 2

Warm transfer the call to city. Tell them what you have and that we are not sending officers.

Question 3

What should you do if it is not an emergency call?

Answer 3

Consult with the shift commander to see if we will respond. If not, transfer to city

Question 4

Does the call need to be entered into CAD?

Answer 4

Yes. All information should be entered. If BUPD is not responding, assign it to the command officer.