518 Employee Information and Recall

Question 1

Any member changing their name or marital status is required to report to the Human Resources Division in person within …………… after the change with a copy of the new Social Security card (or the application receipt for a new Social Security card) and to complete a new Employment Eligibility Verification Form (I-9). The member must deliver the original documents supporting the changes (e.g., birth certificate, marriage certificate, divorce decree, legal guardianship, adoption papers, death certificate, etc.) to City of Jacksonville (COJ) Employee Benefits (City Hall) in order for the member’s record to be updated.

Answer 1

30 calendar days

Question 2

Marital status changes (new marriage or divorce), births, deaths, name changes, legal additions, or death of a dependent family member which will result in a change of benefits must be reported to the COJ Employee Benefits staff, ([904] 255-5555) within ……….of the event. Original documents supporting the changes such as birth certificate, marriage certificate, divorce decree, legal guardianship, adoption papers, or death certificate must be provided to COJ Employee Benefits in order for the member’s record to be updated. Failure to comply with this requirement may cause a loss of enrollment right or loss of premium refund.

Answer 2

30 calendar days

Question 3

Change of address or contact telephone number shall be reported through the member’s chain of command via the following:

a. Employees shall update any change of address or contact telephone number on the EIS within ………. of their return to duty after the change;
b. Employees with assigned vehicles shall update any change of address on Affidavit of Assigned Vehicle Location Form (P-1785A) within one work cycle of returning to work after the change; and
c. Employees with assigned vehicles shall forward an updated Contract for the Personalized Vehicle Program Form (P-0143E) to the Fleet Coordinator’s Office, via interdepartmental mail or in person within one work cycle of returning to work after the change.

Answer 3

24 hours

Question 4

The Communications Center shall not be called for employee telephone numbers, except between …………. in emergency situations. The Supervisor of Tele-Serv Unit shall handle all other inquiries and only for emergency situations, or when EIS is unavailable

Answer 4

midnight and 0600 hours

Question 5

Individual responsibilities in emergency situations are: [CALEA 12.1.2]

a. It shall be the responsibility of all personnel employed by the JSO to maintain current and complete notification information in the “………………….” section of EIS and answer when called. The address must only reflect the actual residential location, not a mailing or work address, or a mixture of physical and mailing addresses;
b. It shall be the responsibility of all supervisors and designated alternates to maintain both on and off-duty notification information for their unit; and
c. The Emergency Recall List Report is available in “Reports” in EIS.

Answer 5

My Information

Question 6

The Communications Section is responsible for the following:

a. The ………………………………… shall be responsible to ensure that the Communications Section can access the lists noted in this order; and
b. Submitting a list to notify supervisors of organizational units, or their superiors, if they are not in compliance with this order.

Answer 6

Assistant Chief of Communications