502 Direction and Supervision Flashcards
Who is the owner of Direction and Supervision?
Director of Personnel & Professional
Standards
________ is the number of individuals directly reporting to a supervisor.
Span of Control
__________ is the organizational principle used by JSO that provides that an individual report to only one direct supervisor, who in turn is responsible to one direct supervisor, and so on up the organizational hierarchy.
Unity of Command
____________ is the formal line of authority, communication, and responsibility, as established in Order 101 (Organization) and depicted in the Employee Information System (EIS), from the Sheriff down to every member of JSO.
Chain of Command
_________ is the division of the tasks of command among the members of the various units.
Delegation of Authority
___________ is a system of succession established to ensure that leadership is available when the Sheriff is incapacitated, off-duty, out of town, or otherwise unable to act.
Order of Precedence
Commanding Officers have authority to carry out any functions as may be deemed necessary to meet objectives, so long as these actions fall within the limits of Sheriff’s Office policy and approval of the ______.
Sheriff.
Commanding Officers are subject to the rules and regulations of the Sheriff’s Office. In addition to being Commanding Officers, they are ________ as well, and subject to those duties and responsibilities.
Supervisors
Commanding Officers shall regulate their commands so that at all times when they are absent, the command will be under the supervision of a _______ member.
competent
Commanding Officers will not look to a higher authority to initiate investigations when the subject of the complaint is within the scope of their authority and responsibility, unless the complexity or seriousness of the case warrants involvement of the ___________.
Internal Affairs Unit.
Commanding Officers shall concern themselves with the ____ and ______ of their personnel.
care and welfare
Commanding Officers shall ensure that anniversary pins are presented at ______ intervals to all employees under their command upon eligibility notification from the Personnel Division.
five-year
Commanding Officers shall conduct _____ _____staff meetings with members of their staffs.
regularly scheduled
Time limits for meetings should be set and honored and most meetings should not exceed ______.
one hour
Upon assuming or relinquishing command of their unit, commanding officers shall conduct a review of all inventory, processes, and documentation of their unit within ______.
within 90 days
Commanding Officers shall respond personally to any emergency or occurrence of a serious or unusual nature which arises within their territory or jurisdiction, unless
their presence at their stations would be of more value under the circumstances, in which case they shall assign a competent supervisor to take command at the scene of the emergency.
Commanding Officers shall, whenever possible, respond to calls where members of their command are involved in ______ or _____ accidents.
controversy
serious
The fact that an order has been given is not acceptable as an excuse when the order is not carried out by a __________.
subordinate
Supervisors shall not perform the duties regularly assigned to their subordinates when a subordinate is available to perform them, unless they are
training or instructing their subordinates.
Supervisors shall not censure or reprimand a subordinate in public or in front of _______.
his peers
Supervisors shall forward immediately, through official channels, all written communications from subordinates requesting a ______ or containing a _______ or suggestion.
transfer
grievance
Supervisors shall be _______ in the duties of their subordinates and shall perform these duties when the need arises.
proficient
a supervisor _______ unnecessarily give orders to subordinates who are not assigned to his command.
shall not
Whenever orders so given are important or require the subordinate receiving them to leave his regular post or assignment, the supervisor giving the orders shall, as soon as practical, inform the subordinate’s ______ _______ of the action taken.
Commanding Officer
Order of Precedence: In the event of the absence of the Sheriff, the order of precedence for command authority is as follows:
Undersheriff Director of Patrol and Enforcement Director of Investigations and Homeland Security Director of Personnel and Professional Standards Director of Corrections Director of Police Services Chief of Patrol Chief of Patrol Support Chief of Special Events
__________ is a ranked member who has at least one supervisor directly reporting to him and/or has been given responsibility for the daily operations of one or more units. This designation may either be permanent (a member who was promoted or was hired into a ranked position, such as a lieutenant or a civilian manager) or it may be temporary (a member, such as a sergeant-in-charge, who has been given authority over supervisors and/or a unit in the absence of the permanent commanding officer).
Commanding Officer
_________ is a member who has been given supervisory responsibility over members of a lower rank or classification. This designation may either be permanent (a member who was promoted or was hired into a ranked position, such as a sergeant or a civilian supervisor) or it may be temporary (a member, such as an officer-in-charge, who has been given supervisory authority in the absence of a permanent supervisor)
Supervisor
All members with _____________ have been delegated the authority to oversee the operations of their respective areas in normal day-to-day operations, as well as exceptional situations. In situations involving other divisions, sections, or units, members with supervisory authority are expected to coordinate using _____________ in order to handle matters as effectively and efficiently as possible.
supervisory authority
pre-established protocols
All members of JSO have been ________ the authority necessary to execute their duties and responsibilities. All members are fully accountable for the use of that delegated authority, as well as the ________ to use it.
delegated
failure
Communications, orders, and requests shall be relayed using the appropriate chain of command, except when:
1) Exigent circumstances exist, rendering the use of the chain of command impractical in order to properly and expeditiously perform one’s duties; or
2) Alternate protocol has been specifically established by the written directives or the member’s chain of command.
Span of Control:
To achieve effective direction, coordination, and control, supervisors shall have no more than ___ direct reports.
12
Span of Control:
When the maximum span of control needs to be limited further, such as for the Patrol Division, _______________ will be reflected in the appropriate order or unit procedure.
the revised span of control
Unity of Command:
Each member is accountable to ___________ immediate supervisor at any given time.
one and only one
Unity of Command:
In ___________, a supervisor may exercise direct command over subordinates outside of his usual command. However, as soon as practical, the supervisor will inform the subordinate’s commanding officer of the orders given.
exigent circumstances
Ensure the authority commensurate with his rank or position is _______________ and is always used to serve the best interests of JSO and the community
never abused
Every JSO supervisor shall:
_________ of employees to meet all JSO objectives and to support the JSO Mission and Core Values
Direct the efforts
Every JSO supervisor shall:
Be responsible for the supervision, performance, and conduct of each subordinate, ______________ are followed at all times;
ensuring the written directives
Every JSO supervisor shall:
Maintain full responsibility for the proper execution of orders given to his subordinates, recognizing that the delivery of an order to a subordinate ____________ the supervisor of the responsibility to ensure it is completed;
does not absolve
Every JSO supervisor shall:
Promote a _________ of excellence for his subordinates’ work performance;
high standard
Every JSO supervisor shall:
Ensure the ______________ of each subordinate complies with policy;
appearance and equipment
Every JSO supervisor shall:
___________ in the duties and responsibilities of each subordinate, but only performing those duties when the need arises or as directed;
Maintain proficiency
Every JSO supervisor shall:
Have a ____________ of all written directives and collective bargaining agreements applicable to his subordinates;
working knowledge
Every JSO supervisor shall:
Attend the daily roll calls or unit meetings held by the ___________;
commanding officer
Every JSO supervisor shall:
Be responsible for the ____________ of subordinates’ personal property brought into any JSO facility;
security and control
Every JSO supervisor shall:
Ensure subordinates quickly respond to any incident involving ______________;
life safety
Every JSO supervisor shall:
Respond to any situation involving one of his subordinates that is ________, _________, or __________ of a response by written directives, unless current circumstances necessitate the delegation of that response to another subordinate who can immediately respond and take temporary command of the situation;
non-routine,
serious, or
otherwise deemed worthy
Every JSO supervisor shall:
Maintain a __________ on each subordinate, in accordance with Order 517 (Personnel Development and Movement);
division file
Every JSO supervisor shall:
Make logically sound, rational decisions when handling situations not _____________ by written directives;
directly addressed
Every JSO supervisor shall:
_______________ work with other divisions, sections, and units as necessary to handle an incident or situation;
Cooperatively
Every JSO supervisor shall:
Complete all ______________ of reports and forms completed by his subordinates, ensuring each document is complete, accurate, grammatically correct, and legible;
supervisory reviews
Every JSO supervisor shall:
________________ handle and/or forward all chain-of-command communications;
Immediately
Every JSO supervisor shall:
Monitor the location and work performance of on-duty subordinates, ___________ observing them to ascertain their knowledge of the policies and procedures pertaining to their duties and responsibilities;
frequently
Every JSO supervisor shall:
Monitor each subordinate on a __________ for potential factors indicating the need for early intervention efforts, in accordance with the Personnel Early Intervention Program outlined in Order 572 (Professional Oversight);
daily basis
Every JSO supervisor shall:
Ensure interactions involving individuals with ___________ are handled appropriately and in accordance with Order 504 (Providing Services for Disabled Individuals);
disabilities
Every JSO supervisor shall:
Ensure the time and ___________ information for all subordinates is accurately reflected in EIS;
attendance
Every JSO supervisor shall:
Ensure all career counseling and evaluation components of the Annual Performance Evaluation are completed __________ for each subordinate, in accordance with Order 517 (Personnel Development and Movement);
each year
Every JSO supervisor shall:
Ensure probationary discussions and written probationary performance evaluations are completed for _______________, in accordance with Order 517 (Personnel Development and Movement);
each probationary member
Every JSO supervisor shall:
Provide _________, __________, and _________ on performance to each member, with special attention being directed towards any member currently in a probationary status;
coaching,
mentoring, and
guidance
Every JSO supervisor shall:
_________ review policies and procedures with subordinates, especially directives related to critical incidents and high-liability components;
Regularly
Every JSO supervisor shall:
Ensure all subordinates are _______ and _______ required court-related proceedings and administrative hearings, referring them to the appropriate counsel or union representatives, when appropriate;
prepared for
attend
Every JSO supervisor shall:
Ensure _________ line inspections are completed for all subordinates;
quarterly
Quarterly Inspections:
Police __________ shall complete a Vehicle & Equipment Line Inspection Form (P-0721e) for all subordinates.
supervisors
Every JSO supervisor shall:
Promptly review grievances submitted to him, either resolving the matter when appropriate or forwarding a _________ up the chain of command;
recommendation
Every JSO supervisor shall:
Ensure each member has been properly _______ to perform all duties and responsibilities affiliated with his assignment;
trained
Every JSO supervisor shall:
Ensure each subordinate attends all required in-service training and completes all _________ training;
monthly roll call
Every JSO supervisor shall:
Recognize instances of ____________ by issuing letters of commendation and/or nominating members for consideration by the Meritorious Awards Review Board, in accordance with Order 555 (Meritorious Awards);
meritorious service
Every JSO supervisor shall:
___________, when necessary, to prevent policy or procedural violations from occurring
Intervene
Every JSO supervisor shall:
Conduct thorough _____________ and implement corrective actions in a timely manner, in accordance with Order 501 (Code of Conduct), taking steps to ensure subordinates are not reprimanded in public or in front of their peers when possible;
administrative investigations
Every JSO supervisor shall:
In his _________, ensure a subordinate is designated to assume his duties and responsibilities;
absence
Every JSO supervisor shall:
Carry out any additional duties and responsibilities required for his specific position, as established in ____________.
unit procedures
Every JSO commanding officer shall:
Be responsible for the collective work product of his unit or watch, making necessary adjustments when _____________ are not being met;
expectations
Every JSO commanding officer shall:
Ensure staffing levels and scheduled work hours allow the unit or watch to ____________ its functions;
effectively perform
Every JSO commanding officer shall:
Hold watch roll calls on a _________ or unit meetings at a frequency dictated by the needs of the specific unit;
daily basis
Every JSO commanding officer shall:
Hold Roll calls or Unit Meets to:
1) Disseminate and share pertinent information with each subordinate, including noteworthy incidents and policy reviews;
2) Ensure all subordinates are informed of their assignment for the shift;
3) Ensure the appearance and equipment of each subordinate complies with policy; and
4) Present anniversary pins and letters of commendation.
Every JSO commanding officer shall:
Ensure all documents and records are maintained, released, and purged in accordance with:
1) Collective bargaining agreements;
2) JSO written directives; and
3) Public records laws;
Every JSO commanding officer shall:
__________ with commanding officers over other units or watches in order to foster harmonious working relationships within JSO, avoid duplication of effort, and maximize the agency’s effectiveness at achieving JSO’s goals and objectives;
Coordinate
