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Sergeants Exam > 441 - Communications > Flashcards

441 - Communications Flashcards

1
Q

Who is the owner of Communications?

A

Assistant Chief of Communications

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2
Q

Communications personnel shall have immediate access to the following Sheriff’s Office resources: (7)

A

1) Duty roster of all personnel, including the officer in charge
2) Emergency recall information of every agency member via Employee Information System (EIS)
3) Immediate access to tactical dispatching plans
4) Maps detailing the Sheriff’s Office service area
5) Telephone numbers of emergency service agencies
6) Telephone numbers for agency employees
7) Visual status indicator for all officers signed on to the MCAD system

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3
Q

The Sheriff’s Office is licensed by the _______.

A

Federal Communications Commission (FCC).

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4
Q

Any apparent problem associated with a call dispatched via voice radio or MCAD should be reported by the officer to __________ after responding to the call.

a) This in no way limits a ___________ authority to correct an obvious problem immediately when they become aware.
b) Units may be ______ to perform police duties anywhere without regard to sector, zone, or division assignment.
c) Officers shall not advise the PECO of what zone, sector or sub-sector a call is in or how long it will take to get there unless there is an _______ _____.

A

his supervisor

a) supervisor’s
b) directed
c) obvious error

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5
Q

______ shall not be used whenever officers are participating in mutual aid, other agencies, or situations that require multi-jurisdictional response.

A

Signals (Use plain English)

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6
Q

If a Comm Center recording is needed right away to affect an arrest or aid in the investigation, the PECO _______ shall be contacted.

A

supervisor

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7
Q

All call signs, with the exception of the Department of Corrections and Patrol, will be assigned and maintained by the ___________, or designee.

A

Chief of Support Services

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8
Q

Supervisors are assigned the following call numbers:

A

Lieutenants – 100 through 199
Sergeants – 500 through 789
Patrol officer in Charge (PIC) – 790 through 799.

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9
Q

Patrol sergeants serving in an SIC capacity will place the modifier “S” at the end of their permanent call sign to indicate they are serving in the role of ______ __________ (e.g., 777S).

A

watch commander

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10
Q

All sworn employees below the rank of sergeant shall use his employee identification number when using the radio ________.

A

off-duty.

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11
Q

Radios are programmed with at least three “flights” or sets of talk groups, which are called the “A,” “B,” or “C” flight. Each flight has __ talk groups.

A

16

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12
Q

All talk groups on the “A” flight are recorded on the Communications recording system, with the exception of __________ talk groups A11 and A12.

A

Special Event

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13
Q

The B and C flights (are/are not) recorded by the Comm Center recording system

A

are not

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14
Q

Officers will not log out on a reckless driver (Signal 12), when conducting a ________.

A

traffic stop

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15
Q

In any situation requiring (10-33) traffic only, radio traffic for that situation may be transferred off the zone talk group by the PECO per the PECO Supervisor or at the request of a supervisor. Whenever possible, _____________ will be the talk group used for the situation.

A

Tactical Channel One (TACT ONE -A 16)

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16
Q

“Hit” Responses

Whenever possible, officers should avoid taking action until the ______ has arrived.

A

backup

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17
Q

If the possibility for contamination is by an Airborne Pathogen (i.e., Tuberculosis, Meningitis, etc.), the PECO shall put in the comments field ___________.

A

“CODE BLUE ALPHA.”

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18
Q

If the possibility for contamination is by a blood-borne pathogen (i.e., HIV, Hepatitis, etc.) the PECO shall put in the comments field ____________.

A

“CODE BLUE BRAVO.”

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19
Q

________ administration is responsible for the assignment, reassignment, inventory, and repair of patrol and investigations issued cell phones.

A

Communications

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20
Q

What does MCAD stand for?

A

Mobile Computer Aided Dispatch

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21
Q

Sign On

Officers will sign on in the appropriate area and will type their supervisor’s call sign in the _____ field.

A

rider

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22
Q

____________ or supervisors may use permanent radio call numbers if working secondary employment in that capacity. (enforcement related T60)

A

Specialized Units

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23
Q

Unless the dispatcher advises otherwise, officers will assume the ________ wishes to see the police and will make every effort to make personal contact with
the complainant on every call.

A

complainant

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24
Q

The On View screen will be used for all non-emergency calls except: (3)

A
  1. Traffic stops
  2. When officer safety may be jeopardized
  3. When logging as a backup unit
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25
Q

Officers (may/may not) check (10-84) during the first or last hour of their shift.

A

may not

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26
Q

Meal break limitations (number of officers out of service, uniformed officers at one establishment, or across zone lines) will be governed by the ___________ or higher authority.

A

watch commander

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27
Q

_______ is an auto tele-notification system designed to broadcast an emergency message in a matter of minutes. It is used to notify communities of time sensitive concerns, predetermined functions, and crime prevention alerts.

A

“CodeRed”

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28
Q

The procedures for requesting a broadcast through the auto tele-notification system are as follows: (5)

1) the requestor should develop a _________ appropriate for the notification and define a map the geographical area to be notified
2) Ensure the message contains an________ within the first five seconds (“This is the Jacksonville Sheriff’s Office”).
3) Ensure the message includes the appropriate ___________
4) Contact the _________ and provide the script and geographical area of the notification
5) Ensure the ______ within JSO is notified prior to broadcasting bulletins

A

1) script
2) identification line
3) contact numbers
4) PECO supervisors
5) proper division

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29
Q

The _____________ is technical equipment capable of connecting different radio resources and systems together within the State of Florida.

A

Florida Interoperability Network (FIN)

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30
Q

Field units will contact the ________ ______ ______ to establish interagency communications.

A

Communications Watch Supervisor

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31
Q

When agency members deploy out of county for a mutual aid event, simplex (i.e., car to car) channels ___ or ___ may be used to coordinate responding efforts between members of the JSO deployment group.

A

B11 or B12

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32
Q

CCR stands for?

A

Central Communication Report

33
Q

Call Priority

__________ is used only when a life-threatening or serious personal injury has occurred or the threat exists.

This call requires police presence at the scene as quickly as possible.

Any situation or event placing citizens in imminent physical danger.

This call shall be dispatched immediately with one long alert tone by voice radio

Officers are authorized to respond in emergency mode

A

Priority 1 – Emergency / Life Threatening:

34
Q

Call Priority

__________ will be used for calls where an officer is to proceed without delay. These calls include violent crimes or forcible felonies occurring within the last 10 minutes.

Medical-related calls not involving life-threatening or serious personal injuries or
have the potential for being crime-related.

This call shall be dispatched immediately by voice radio and MDC.

Officers are authorized to respond in emergency mode

A

Priority 2 – Urgent

35
Q

Call Priority

__________ will be used for those calls where an officer is to proceed without delay in accordance with traffic laws.

These types of calls include crimes/incidents with a risk of personal injury or potential violence, or crimes occurring within the last 15 minutes.

A

Priority 3 - Immediate

36
Q

Call Priority
____________ allows for a call to be placed in a queue (i.e., delayed for a predetermined time) until a unit in the appropriate geographical area becomes available.

This includes calls with minor property damage, no threat of injury, or no potential of making a criminal apprehension at the scene.

A

Priority 4 - Standard

37
Q

Call Priority

______________ diverts calls to the Tele-Serv Unit to be handled over the telephone without dispatching a unit.

A

Priority 5 - Teleserv

38
Q

Call Priority

________ calls where the officer remains in service and in radio contact with the PECO and is available for more serious calls.

A

Priority 6 - Public Service

39
Q

There are two ways to provide non-English interpreter services: (2)

A

1) Telephone translators

2) Face to Face translators

40
Q

If an officer or detective requires the use of a face to face non-English translator he shall:

1) ________ to request a face to face meeting with a non-English translator (48 hours in advance whenever possible);
2) Advise the translator of the ____________ the non-English speaking citizen
3) ______________ asked by the translator and the responses given by the non-English speaking person;
4) Advise _________ of the arrival and departure times of the translator

A

1) Contact NCIC
2) questions to ask
3) Document the questions
4) NCIC

41
Q

All members must comply with Computer Aided Dispatch (CAD) __________ – Florida Department of Law Enforcement (FDLE) Criminal Justice Information (CJI) access regulations.

A

P-1 Cut and Paste

42
Q

PII stands for _____________

A

personal identifiable information (PII)

43
Q

Members shall ensure appropriate ________ are applied when handling personal identifiable information (PII) extracted from the Federal Bureau of Investigations (FBI) Criminal Justice Information Services (CJIS) as outlined in the CJIS Security Policy.

A

controls

44
Q

_______ is defined as information that can be used to distinguish or trace an individual’s identity. Examples and types of PII include; name, Social Security Number (SSN), or biometric records, alone or when combined with other personal or identifying information, which is linked or linkable to a specific individual, such as date of birth, or mother’s maiden name.

A

PII

45
Q

Any FBI CJI provided data maintained by an agency, including but not limited to, education, financial transactions, medical history, and criminal or employment history, may include _____. A criminal history record, for example, contains PII, as would a Law Enforcement National Data Exchange (N‐DEx) case file.

A

PII

46
Q

__________, ________, or __________ information from a Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) response (including any information or transaction received from the FCIC message switch), or a portion of any FCIC/NCIC response such as;

a driver’s license, vehicle registration, and warrant information or any other type of query response information received by FDLE,

into a local system is prohibited.

A

Cutting and pasting,

transposing, or

copying

47
Q

A __________ can include comments of a call into the CAD system or CAD incident, email, record management systems, jail management systems, and any type of electronic storage media that is accessed via a network connection.

Members ________ cut and/or copy and paste FCIC/NCIC and CJI responses into City of Jacksonville (COJ) email, Google email, or personal email accounts.

A

Local System

shall not

48
Q

The only exception to this prohibition on cut and paste procedure is for Jacksonville Sheriff’s Office (JSO) ___________ when an officer is in imminent danger, which is defined as an opportunity and ability to use means to cause great bodily injury or death such as:

a) In danger of being _______ as a direct threat – for example, when someone tells you they are going to shoot you;
b) In danger of being affected by the _________ actions of another, even though not necessarily directed towards you – for example, someone opens fire into patrons at a crowded mall; and
c) In danger in response to trying to ___________ – for example, offering yourself up as a hostage to a gunman to spare someone else

A

Communications personnel

a) hurt or injured
b) malicious and intentional
c) protect another individual

49
Q

Corrective action(s) shall be taken against any member who _______ or ________ violates this procedure.

The Communications Technical Team, comprised of the Technical Coordinator, CAD Administrator, and the Technical Assistant, shall conduct _____________ to ensure compliance with this procedure.

A

knowingly or intentionally

random spot checks

50
Q

The numbers currently used by communication to indicate the shift worked and associated with the members call sign:

1 - ________,

2 - ________,

3 - ________,

4 - ________,

5 - ________, and

6 - ________.

A

1 - for the morning shift,

2 - for day shift,

3 - for the alpha shift,

4 - for the evening shift,

5 - for bravo shift, and

6 - for the midnight shift

51
Q

It is the responsibility of the ___________ to notify the Communications Center when an employee leaves his unit and when a new employee is transferred to his unit.

The _____________ shall be responsible for assigning the new employee with an appropriate call sign;

A

unit supervisor

Communications Center800 MHz

52
Q

The JSO __________ radio system consists of talk groups available on portable radios and mobile radios.

A

800 MHz

53
Q

Lengthy messages (more than _____________ ) and messages of a confidential nature shall be relayed over the telephone or by zone car-to-car talk groups unless it is an emergency.

A

20 seconds

54
Q

Pretrial Detention Facility (PDF) personnel shall monitor and communicate on _______;

A

B16

55
Q

Montgomery Correctional Center (MCC) personnel shall monitor and communicate on _______;

A

B15

56
Q

Community Transition Center (CTC) personnel shall monitor and communicate on _______;

A

B14

57
Q

Support Services Transportation Unit personnel shall monitor and communicate on _______.

A

B10

58
Q

_________ will normally be handled on the zone talk group and routine traffic transferred to another talk group.
Exceptions might be:

1) Extended pursuits of ________; or
2) Pursuits that involve more than _______ or go out of the county.

A

Pursuit situations

a) long duration
b) one zone

59
Q

The determination to change talk groups shall be coordinated between the PECO Supervisor (via the PECO) and the __________. The amount of radio traffic, time of day, type of situation, and available talk groups will determine the most efficient radio communications.

A

police supervisor

60
Q

Any hazard can be recorded as __________ on an address by calling the PECO Supervisor.

A

premise information

61
Q

All unverified 911 calls shall be dispatched as _______, Signal 37. Officers shall respond without delay. Unverified cellular 911 calls shall be dispatched if voice or background noise indicates a need for emergency service

A

Priority 3

62
Q

_________________ is responsible for the assignment, reassignment, inventory, and repair of patrol and investigations issued cell phones.

A

Information Systems Management (ISM)

63
Q

Officers shall advise the PECO by MCAD upon arrival at the scene,
except for _______ and __________ calls, which require that voice radio be used;

A

Priority 1

Priority 2

64
Q

Officers shall sign on and sign off the MCAD at the beginning and end of their tour. If assistance is needed with resetting a password or establishing a login, contact the __________________ at (904) 630-7981.

A

Communications Center CAD Administrator

65
Q

Officers shall use their JSO identification number. Specialized units or supervisors may use permanent radio call numbers if working ___________ in their specialized unit capacity.

A

secondary employment

66
Q

MCAD Secondary Login:

Use the “________” section to list pertinent information, such as the name of the business, etc.

Officers not in uniform shall note it in the “_________” section, and enter specific information regarding how to recognize or locate them.

A

“rider”

“comments”

67
Q

The driver’s license responses indicating suspensions or other actions do not require verification. However, ________ can assist in the interpretation of the license check data, if necessary.

A

NCIC

68
Q

Anytime an officer will be out-of-service for ____________ (10-7, 10-19, 10-59, etc.), a supervisor’s approval is required, except meal breaks (10-84).

A

more than 10 minutes

69
Q

When transporting people of the opposite sex (except authorized observers), officers shall use the ____________ screen to document starting mileage and ending mileage of the transport.

The _________ of the status change screen will be used to document the sex of the individual being transported, destination, and odometer readings.

A

Status Change (F6 Status)

comments section

70
Q

It is the ___________ responsibility to ensure subordinates follow the procedures for using the MCAD correctly.

A

supervisor’s

71
Q

The auto tele-notification system is a web-based application and available to authorized users.

The ______________ handles all requests from JSO personnel needing to utilize the system.

A

Public Relations & Information Unit

72
Q

Duval County School Police Department (DCSPD):

DCSPD will have access to the Investigative frequency _______ to request resources.

DCSPD talk group _______ will be utilized for coordination purposes and when JSO officers and DCSPD officers need to talk with each other.

A

(A-9)

B-8

73
Q

Emergency Response:

The officer must evaluate whether the _____________, inherent in an emergency response when traffic laws are violated, is too great to warrant such a response. The officer must consider the seriousness of the type call, its relationship to community safety, and traffic and weather conditions when responding in an emergency mode.

A

risk to the public

74
Q

Incidents reported at a hospital (Signal 49) will be dispatched using the ________ of the incident and a _________ for the original location will report to the hospital to make a report.

Officers shall notify ___________ if a Signal 49 call is received for an out-of-county hospital to determine if the call shall be handled by phone, based on the seriousness of the offense.

A

original location

sub-sector car

a supervisor

75
Q

Incidents that require an officer for follow-up reported at the Police Memorial Building (PMB) shall be dispatched using the _________ of the incident and a __________ from the original location will report to the PMB to make a report.

A

original location

sub-sector officer

76
Q

All other incidents when a caller is not at the location where an incident originally occurred, the call shall be initiated to the __________ of the caller.

The ___________ for the caller’s current location shall be dispatched. The assigned officer for the current location of the caller shall render assistance and make a report if needed.

If the case requires additional patrol follow-up at the original location, a ________ from the caller’s current location shall contact a supervisor for the area where the original incident occurred.

A

current location

sub-sector officer

supervisor

77
Q

If an officer has responded to a call for service requiring a non-English translator, the officer should contact __________ to obtain permission to utilize a language line service.

Officers may request the assistance of officers who can fluently speak and write the specific language prior to calling the interpreter service.

A

his/her supervisor

78
Q

When officers handle calls for service involving non-English speaking persons and the call is criminal in nature, it appears criminal, and/or charges are likely to result, family members ________ be used to interpret or translate.

A

shall not

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