CHAPTER 5: COMMUNICATIONS Flashcards

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1
Q

COMMUNICATION LOOP

A

SENDER
MESSAGE TRANSMISSION
RECEIVER
FEEDBACK

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2
Q

BASE STATION

A

FIXED LOCATION, MOST POWERFUL RADIOS, CAPABLE OF OPERATING ON MULTIPLE FREQUENCIES AND BANDS

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3
Q

MOBILE TRANSCEIVERS

A

MOUNTED IN VEHICLES AND RELIES ON VEHICLE’S POWER SYSTEM

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4
Q

PORTABLE TRANSCEIVERS

A

SMALL, BATTERY POWERED UNITS (WALKIE TALKIES)

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5
Q

SIMPLEX RADIO

A

MOST BASIC TYPE, ALL TRANSMISSIONS OCCUR ON SAME FREQUENCY, RESTRICTED TO LINE OF SIGHT/SHORT RANGE

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6
Q

DUPLEX

A

UTILIZES PAIR OF FREQUENCIES
TRANSMITTED ON ONE FREQUENCY AND RECEIVED ON SECOND FREQUENCY
ALLOWS COMMUNICATIONS IN ONLY ONE DIRECTION AT A TIME
USES REPEATERS

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7
Q

MULTIPLEX

A

USES RADIO SIGNALS TO CARRY MULTIPLE AUDIO STREAMS AT THE SAME TIME

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8
Q

DIGITAL RADIO

A

ALLOWS TRANSMISSION OF DIGITAL (COMPUTER) OR ANALOG (VOICE) THAT HAVE BEEN COMPRESSED BY A COMPUTER

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9
Q

REPEATERS

A

SPECIALIZED BASE STATION TRANSCEIVER THAT ALLOWS RADIO SYSTEM TO COVER A MUCH LARGER AREA AND BYPASS OBSTRUCTIONS

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10
Q

DIGITAL TRUNKED RADIO SYSTEMS

A

USE MULTIPLE REPEATERS AND COMPUTERS TO ROUTE RADIO TRAFFIC WITHIN THE SYSTEM, OPERATE ON 800 AND 900MHZ UHF BANDS

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11
Q

RADIO DEAD SPOTS

A

AREAS WHERE MOBILE/PORTABLE RADIOS CANNOT COMMUNICATE WITH REPEATERS OR EACH OTHER

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12
Q

PHASES OF EMERGENCY MEDICAL DISPATCH (5)

A

INITIAL RECEIPT OF 911 CALL
INFORMATION GATHERING
DISPATCH UNITS
ADVICE TO CALLER
ONGOING COMMS WITH FIELD UNITS

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13
Q

RADIO WAVES

A

ELECTROMAGNETIC RADIATION THAT MAY BE ENCODED TO TRANSMIT A WIDE VARIETY OF INFORMATION

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14
Q

RADIO FREQUENCIES

A

NUMBER OF OSCILLATIONS PER SECOND OF THE CARRIER WAVE, MEASURED IN HERTZ

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15
Q

FEDERAL COMMUNICATIONS COMMISSION

A

GROUP FREQUENCIES INTO BANDS AND ASSIGNS EACH BAND FOR SPECIFIC PURPOSE

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16
Q

WHAT FREQUENCIES DO EMS AND PUBLIC SAFETY COMMS OPERATE ON (2)

A

VERY HIGH FREQUENCY (VHF) BAND AND ULTRA HIGH FREQUENCY (UHF) BAND

17
Q

BIOTELEMETRY

A

MEASUREMENT AND TRANSMISSION OF VITAL SIGNS AND OTHER PHYSIOLOGIC DATA TO A REMOTE TERMINAL

18
Q

TELEMEDICINE

A

SPECIALIZED COMPUTER TERMINALS THAT ALLOW TWO-WAY TRANSMISSION OF SOUND, VIDEO, VITAL SIGNS, EKG, AND OTHE DIAGNOSTIC DATA FOR INTERACTIVE EXCHANGE OF INFO BETWEEN MEDIC AND MEDICAL CONTROL

19
Q

PHASES OF COMMUNICATION FOR EMS RESPONSE (4)

A

DISPATCH
RESPONSE TO SCENE
ON-SCENE AND TACTICAL
PATIENT TRANSPORT

20
Q

PATIENT ASSESSMENT REPORT TO MED CONTROL FORMAT

A

DESTINATION FACILITY AND ETA
AGE AND GENDER
CHIEF COMPLAINT
PERTINENT HISTORY OF PRESENT ILLNESS
MEDS/ALLERGIES
PAST RELEVENT MED HISTORY
LOC/DEGREE OF DISTRESS
MENTAL STATUS
VITAL SIGNS
HEAD-TO-TOE FINDINGS
EKG FINDINGS
TREATMENT GIVEN SO FAR AND RESPONSE

21
Q

INTERVIEWING STRATEGIES (9)

A

REFLECTION, EMPATHY, CONFRONTATION, FACILITATION, SILENCE, CLARIFICATION, REDIRECTION, SIMPLIFICATION, SUMMARIZATION

22
Q

CULTURAL COMPETENCE

A

UNDERSTANDING HOW A PERSON’S CULTURAL INFLUENCES AFFECT HOW THEY BEHAVE AND REACT TO STRESSFUL SITUATIONS AND USING THAT TO CHOOSE THE WAY YOU INTERACT

23
Q

INTERVIEWING CONSIDERATIONS IN CROSS-CULTURAL COMMUNICATIONS AND WHO THEY OFFEND (7)

A

EYE CONTACT (NATIVES, ASIANS, AFRICANS)
TOUCHING WITH LEFT HAND (ISLAMIC AND HINDU)
TOUCHING THE HEAD (ASIAN)
TOUCHING FEET (MUSLIMS AND THAIS)
HANDS ON HIPS (MEXICANS, ARGENTINIANS)
NODDING (DIFFERENT IN ASIAN CULTURES)
HAND GESTURES

24
Q

SQUELCH

A

FILTERING SYSTEM TO BLOCK OUT BACKGROUND NOISE BUT STILL ALLOWS RADIO SIGNALS TO BE HEARD