571 Internal Affairs (V6)

Question 1

1. The _____________________________ of Internal Affairs shall be notified, via the Investigative Police
   Emergency Communications Officer (PECO), when:
   a. An allegation of _____________________ has been made against a member;
   b. A member has been _____________________; or
   c. An extraordinary situation occurs, as established in this order, that could require a member to be placed in an Immediate Suspension without Pay status.

Answer 1

II. Hours of Operation and Callout / Notification Criteria
C. Callout/Notification Criteria:
1. The Commanding Officer of Internal Affairs shall be notified, via the Investigative Police
Emergency Communications Officer (PECO), when:
a. An allegation of serious misconduct has been made against a member;
b. A member has been arrested in any jurisdiction; or
c. An extraordinary situation occurs, as established in this order, that could require a member to be placed in an Immediate Suspension without Pay status.

Question 2

What forms may complaints against the agency and its member be received in?
1.
2.
3.
4.

Answer 2

B. Receiving Complaints [CALEA 26.2.1, 26.2.4]
1. All complaints against the agency and its members shall be accepted from any source,
whether made in person, by mail, by electronic means, or by telephone, in accordance with
the following procedures: [CALEA 26.2.1]

Question 3

a. Complaints Received in Person
(2) If the complaint is made at the PMB after normal business hours or in the field at
any time, the complainant will be given the following options:
(c) Meet with the appropriate ________________________, who will ensure the
complaint is documented and routed to the Internal Affairs Unit.
A. Rank

Answer 3

a. Complaints Received in Person
(2) If the complaint is made at the PMB after normal business hours or in the field at
any time, the complainant will be given the following options:
(c) Meet with the appropriate on-duty commanding officer, who will ensure the
complaint is documented and routed to the Internal Affairs Unit.

Question 4

After hours notification at the pmb

2. The ________________ shall notify the ____________________ of all allegations of serious misconduct.
   A. Rank/Position
   B. Rank/Position

Answer 4

2. The Commanding Officer of Internal Affairs Unit shall notify the Undersheriff of all allegations of serious misconduct. The Undersheriff will keep the Sheriff informed of all cases involving serious misconduct and those pertaining to public awareness and interest.[CALEA 26.2.3, 26.3.2]

Question 5

Anonymous complaints are forwarded to who?

Answer 5

3. Anonymous complaints will be accepted and forwarded to the Supervisor of Internal Affairs
   Unit to be evaluated before an assignment is made to investigate the allegation. [CALEA
   26.2.1]

Question 6

5. Responsibilities of a commanding officer when
   (1) Allegation of a crime - investigated by __________________________.
   (2) Allegation of Serious Misconduct (Non-criminal) - investigated by ____________________.
   (3) Allegation of Minor Misconduct - investigated by _________________________.
   A. Unit
   B. Unit
   C. Unit

Answer 6

5. Responsibilities of a commanding officer when receiving a complaint: [CALEA 26.2.1]
   (1) Allegation of a Crime – Immediately notify the Integrity & Special Investigations Unit
   (ISIU);
   (2) Allegation of Serious Misconduct (Non-criminal) – Immediately notify the Internal
   Affairs Unit.
   (3) Allegation of Minor Misconduct – Initiate the appropriate type of field investigation
   and follow the procedures established in this order.

Question 7

C. Complaints of Bias-based Profiling
2. Any member contacted by a person who wishes to file such a complaint, shall contact a
supervisor who shall:
a. Contact __________________
b. Provide __________________
c. ___________________________________
____________________________________________________
c. Provide Process

Answer 7

C. Complaints of Bias-based Profiling
2. Any member contacted by a person who wishes to file such a complaint, shall contact a
supervisor who shall:
a. Contact the complainant, preferably in person;
b. Provide the complainant with a Form P-0235 (Member Complaint), as well as the other options for making a complaint, as outlined in this order; and
c. By the end of the shift, notify his commanding officer and forward the details of the complaint information, including the complainant’s contact information, to the Internal Affairs Unit.

Question 8

3. _______________________ and ___________________ shall, at random, observe the work of their subordinates and shall take appropriate action whenever it appears any bias-based profiling may be occurring, being particularly alert to any pattern or practice of possible discriminatory treatment by individual subordinates or units.
   A. Rank
   B. Rank

Answer 8

3. Commanding officers and supervisors shall, at random, observe the work of their subordinates and shall take appropriate action whenever it appears any bias-based profiling may be occurring, being particularly alert to any pattern or practice of possible discriminatory treatment by individual subordinates or units.

Question 9

During an administrative investigation who si the only person a member may discuss an ongoing investigation with?

Answer 9

D. Confidentiality of Administrative Investigations
1. Any member who receives a complaint against a member, is required to participate in an administrative investigation, or who becomes otherwise privy to information related to an
active administrative investigation is prohibited from sharing, discussing, or disseminating any information obtained pursuant to the investigation with any person or member until the investigation is concluded. The only exception to this requirement is communication between a principal and his designated representative. Maintaining confidentiality during an dministrative investigation is vital to preserve the integrity and impartiality of the investigation. [CALEA 26.2.2, CFA 20.01]

Question 10

If someone is aware of any improper disclosure of confidential information, who must be notified?
A. Rank/Position

Answer 10

3. All members are required to report any improper disclosure of confidential information to
   the Commanding Officer of Internal Affairs Unit.

Question 11

4. Records from an active administrative investigation will not be released to anyone without approval of the __________________________. All records released from active investigative case files will be acknowledged by the recipient in writing on a document receipt.
   A. Rank/Position

Answer 11

4. Records from an active administrative investigation will not be released to anyone without approval of the Commanding Officer of Internal Affairs Unit. All records released from active investigative case files will be acknowledged by the recipient in writing on a document
   receipt.

Question 12

Who will be assigned minor allegations of misconduct either by observation or assignment by IA?

Answer 12

E. Field Administrative Investigations [CALEA 26.3.1]
1. Field administrative investigations, which are intended to address allegations of minor
misconduct, may be initiated by the:
a. Member’s commanding officer, upon receipt of a complaint or observation of a policy
violation; or
b. The Internal Affairs Unit, upon receipt of a complaint, which will then assign the
member’s commanding officer to complete the investigation.

Question 13

2. Field administrative investigations are to be completed using one of two formats, based
   upon the severity of the allegation:
   a. Informal Field Investigation- what level and what must be done?

Answer 13

2. Field administrative investigations are to be completed using one of two formats, based
   upon the severity of the allegation:
   a. Informal Field Investigation – Used for allegations of misconduct that could result in an
   Informal Counseling, Formal Counseling, or Form P-1711e (Written Reprimand Level
   One). [CALEA 26.3.1]
   (1) Informal Case Summation - Form 4
   (2) Materials attached to Informal Case Summation. If assigned from IA unit stored in IA Office. Otherwise in member’s division file

Question 14

b. Formal Field Investigation – Used for allegations of misconduct that could result in a Written Reprimand Level ______ or higher disciplinary action. [CALEA 26.3.1]
(1) A Formal Case Summation is completed using the Microsoft Word template posted on the Internal Affairs Unit SharePoint site.

Answer 14

b. Formal Field Investigation – Used for allegations of misconduct that could result in a Written Reprimand Level Two or higher disciplinary action. [CALEA 26.3.1]
(1) A Formal Case Summation is completed using the Microsoft Word template posted on the Internal Affairs Unit SharePoint site.

Question 15

Upon being made aware of an allegation of misconduct, commanding officers and supervisors are permitted to conduct a precursory fact-finding inquiry to identify what two things?
1.
2.

Answer 15

3. Upon being made aware of an allegation of misconduct, commanding officers and supervisors are permitted to conduct a precursory fact-finding inquiry to identify the member(s) against who the complaint is being made and to establish the exact nature of the complaint. Once the principals and alleged policy violations have been identified, a principal shall not be interviewed or compelled to make a statement (in any form) without first being
   provided with notice of his rights and responsibilities in an administrative investigation.
   [CALEA 26.3.1]

Question 16

4. A field administrative investigation shall be completed by a member’s ______________________
   within __________ days of the investigation being initiated, unless extenuating circumstances require an extension. All extension requests must be made in writing and must be approved by the
   __________________________.

Answer 16

4. A field administrative investigation shall be completed by a member’s commanding officer
   within 60 days of the investigation being initiated, unless extenuating circumstances require
   an extension. All extension requests must be made in writing and must be approved by the
   Commanding Officer of Internal Affairs Unit.

Question 17

5. Upon approval from the _______________________, a field investigation involving an allegation of serious misconduct may be forwarded to the member’s commanding officer for completion. These cases are generally simple in scope, but qualify as serious misconduct (e.g., previous repeated minor policy violations now render a principal eligible for disciplinary actions involving a loss of pay).
   A. Rank/Position

Answer 17

5. Upon approval from the Assistant Chief of Public Accountability, a field investigation involving an allegation of serious misconduct may be forwarded to the member’s commanding officer for completion. These cases are generally simple in scope, but qualify as serious misconduct (e.g., previous repeated minor policy violations now render a principal eligible for disciplinary actions involving a loss of pay).

Question 18

7. When conducting a field administrative investigation, the commanding officer shall:
   When should a sworn statement from a field administrative investigation be audioibly recorded?

Answer 18

7. When conducting a field administrative investigation, the commanding officer shall:
   e. If the case could result in any disciplinary action, obtain audio-recorded sworn statements from all complainants, witnesses, and principals, ensuring each interviewee acknowledges and signs the following forms: [CALEA 26.3.5]

Question 19

8. After completing the summation and determining a charge disposition for each allegation of misconduct, the commanding officer shall:
   b. For Informal Field Investigations that were assigned by the Internal Affairs Unit, forward
   the Informal Case Summation to the principal’s ______________________ for approval, along with a
   recommendation for any corrective actions to be taken; and
   A. Rank

Answer 19

8. After completing the summation and determining a charge disposition for each allegation of misconduct, the commanding officer shall:
   b. For Informal Field Investigations that were assigned by the Internal Affairs Unit, forward
   the Informal Case Summation to the principal’s assistant chief for approval, along with a
   recommendation for any corrective actions to be taken; and

Question 20

completed case file to the principal’s
assistant chief and ensure the following are included in the file:
(1) The Formal Case Summation;
(2) All investigative materials;
(3) A Form P-0129 (Disciplinary Actions Recommendation); and
(4) ______________________

Answer 20

c. For Formal Field Investigations, forward the completed case file to the principal’s
assistant chief and ensure the following are included in the file:
(1) The Formal Case Summation;
(2) All investigative materials;
(3) A Form P-0129 (Disciplinary Actions Recommendation); and
(4) An Employee Administrative Investigation History for each principal (available from
the Internal Affairs Unit).

Question 21

F. Internal Affairs Administrative Investigations
2. The Internal Affairs Unit shall complete all investigations within _______________ of the agency
receiving the complaint, unless extenuating circumstances require an extension. All extension requests must be made in writing and must be approved by the _______________________________. [CALEA 26.3.3]
A. Time Frame
B. Rank/Position

Answer 21

F. Internal Affairs Administrative Investigations
2. The Internal Affairs Unit shall complete all investigations within 120 days of the agency
receiving the complaint, unless extenuating circumstances require an extension. All extension requests must be made in writing and must be approved by the Commanding Officer of Internal Affairs Unit. [CALEA 26.3.3]

Question 22

G. Issuance of Discipline
2. After the final reviewer from the principal’s chain of command completes the Form P-0129
(Disciplinary Actions Recommendation) in a formal administrative investigation, the Internal
Affairs Unit:
a. Coordinates with the principal’s ______________________ to have any required training, counseling, or Form P-1711e (Written Reprimand Level One) issued to the principal;
A. Rank

Answer 22

G. Issuance of Discipline
2. After the final reviewer from the principal’s chain of command completes the Form P-0129
(Disciplinary Actions Recommendation) in a formal administrative investigation, the Internal
Affairs Unit:
a. Coordinates with the principal’s commanding officer to have any required training, counseling, or Form P-1711e (Written Reprimand Level One) issued to the principal;

Question 23

3. Notice of any disciplinary action must be given to the principal within _______________ of the date the agency was officially notified of the allegation(s) of misconduct. The only exceptions to this time limit are when the administrative investigation was tolled or reopened in accordance with the criteria established in F.S.S. 112.532. [CALEA 26.3.3]
   A. Time Frame

Answer 23

3. Notice of any disciplinary action must be given to the principal within 180 days of the date the agency was officially notified of the allegation(s) of misconduct. The only exceptions to this time limit are when the administrative investigation was tolled or reopened in accordance with the criteria established in F.S.S. 112.532. [CALEA 26.3.3]

Question 24

4. Prior to implementing any suspension, reduction of pay, demotion, or termination of a nonprobationary police, correctional, or judicial officer, the Internal Affairs Unit shall ensure a
   Disciplinary Hearing Board (DHB) is empaneled as expeditiously as possible to review the charges and make a formal recommendation to the ___________________________, in accordance with COJ Municipal Ordinance Chapter 37.
   A. Rank/Position

Answer 24

4. Prior to implementing any suspension, reduction of pay, demotion, or termination of a nonprobationary police, correctional, or judicial officer, the Internal Affairs Unit shall ensure a
   Disciplinary Hearing Board (DHB) is empaneled as expeditiously as possible to review the charges and make a formal recommendation to the Sheriff, in accordance with COJ Municipal Ordinance Chapter 37. Upon reviewing the DHB recommendation, if the Sheriff elects to implement a Step 3 or Step 4 disciplinary action, the Internal Affairs Unit shall:

Question 25

5. Prior to implementing any suspension, reduction of pay, demotion, or termination of a
   civilian member, the Internal Affairs Unit shall ensure a Pre-Disciplinary Conference Hearing
   is scheduled with the ____________________ or designee to review the charges and make a formal recommendation to the ____________.

A. Rank/Position
B. Rank/Position

Answer 25

5. Prior to implementing any suspension, reduction of pay, demotion, or termination of a
   civilian member, the Internal Affairs Unit shall ensure a Pre-Disciplinary Conference Hearing
   is scheduled with the Undersheriff or designee to review the charges and make a formal
   recommendation to the Sheriff. Upon reviewing the recommendation, if the Sheriff elects to
   implement a Step 3 or Step 4 disciplinary action, the Internal Affairs Unit shall:

Question 26

I. Post-investigation Notifications
The following notifications are required after an administrative investigation has concluded:
a. The complainant must be notified of the findings and charge dispositions. [CALEA 26.3.4,
FCAC 7.09]
(1) In Informal Field Investigations, the complainant will be notified by the ______________ assigned the investigation. [CALEA 26.3.8]
(2) In Formal Field Investigations and Internal Affairs Investigations, the complainant will receive written notification by the _____________________. [CALEA 26.3.8, CFA 20.04]
A. Rank
B. Unit

Answer 26

I. Post-investigation Notifications
The following notifications are required after an administrative investigation has concluded:
a. The complainant must be notified of the findings and charge dispositions. [CALEA 26.3.4,
FCAC 7.09]
(1) In Informal Field Investigations, the complainant will be notified by the commanding
officer assigned the investigation. [CALEA 26.3.8]
(2) In Formal Field Investigations and Internal Affairs Investigations, the complainant will receive written notification by the Internal Affairs Unit. [CALEA 26.3.8, CFA 20.04]

Question 27

b. The principal must be notified of the findings, charge dispositions, and any disciplinary
action, if applicable. [FCAC 7.09]
(1) In Informal Field Investigations, the principal will be notified by the ________________________ assigned the investigation; [CALEA 26.3.8]
(2) In Formal Field Investigations and Internal Affairs Investigations, the principal will receive written notification by the _____________________. [CALEA 26.3.8, CFA 20.04]
A. Rank
B. Unit

Answer 27

b. The principal must be notified of the findings, charge dispositions, and any disciplinary
action, if applicable. [FCAC 7.09]
(1) In Informal Field Investigations, the principal will be notified by the commanding officer assigned the investigation; [CALEA 26.3.8]
(2) In Formal Field Investigations and Internal Affairs Investigations, the principal will receive written notification by the Internal Affairs Unit. [CALEA 26.3.8, CFA 20.04]

Question 28

When will the City of Jacksonville’s (COJ) Americans with Disabilities (ADA) Coordinator be notified of the findings and charge dispositions pertaining to an Internal Affairs investigation?
1.
2.

Answer 28

c. The City of Jacksonville’s (COJ) Americans with Disabilities (ADA) Coordinator will be
notified of the findings and charge dispositions if:
(1) The complaint was received by the COJ Office of Disabled Services; or
(2) The complaint is related to the Americans with Disabilities Act.

Question 29

Who may suspend someone of their police authority when dealing with allegations of serious misconduct?

Answer 29

J. Suspension of Authority Related to Allegations of Misconduct [CALEA 26.3.7]
1. In cases involving allegations of serious misconduct, the Undersheriff may suspend the
authority of any police or corrections officer and have him placed in a Temporary Limited
Duty status.

Question 30

J. Suspension of Authority Related to Allegations of Misconduct [CALEA 26.3.7]
2. The Internal Affairs Unit will facilitate all suspensions of authority related to administrative
or criminal cases. At the time of the suspension of authority:
d. By the ___________________________________ day, the _________________________ shall ensure the member’s remaining issued equipment, uniforms, and assigned vehicle are collected and returned to the appropriate unit.
A. Time Frame
B. Rank

Answer 30

J. Suspension of Authority Related to Allegations of Misconduct [CALEA 26.3.7]
2. The Internal Affairs Unit will facilitate all suspensions of authority related to administrative
or criminal cases. At the time of the suspension of authority:
d. By the end of the member’s next scheduled working day, the member’s commanding
officer shall ensure the member’s remaining issued equipment, uniforms, and assigned
vehicle are collected and returned to the appropriate unit.

Question 31

3. Members who have had their police or correctional authority suspended shall not, unless
   otherwise specified by the ______________________:
   a. Be assigned to an area of direct inmate/suspect contact;
   b. Be assigned to a supervisory position;
   c. Wear any portion of the uniform that identifies them as a police or corrections officer;
   d. Work overtime or secondary employment;
   e. Operate a JSO or COJ vehicle; or
   f. Possess a firearm while on JSO or COJ property.

A. Rank

Answer 31

3. Members who have had their police or correctional authority suspended shall not, unless
   otherwise specified by the member’s assistant chief or higher authority:
   a. Be assigned to an area of direct inmate/suspect contact;
   b. Be assigned to a supervisory position;
   c. Wear any portion of the uniform that identifies them as a police or corrections officer;
   d. Work overtime or secondary employment;
   e. Operate a JSO or COJ vehicle; or
   f. Possess a firearm while on JSO or COJ property.

Question 32

J. Suspension of Authority Related to Allegations of Misconduct [CALEA 26.3.7]
4. Upon the _______________________ determining that a member should receive reinstatement of
authority, the Internal Affairs Unit shall facilitate the reinstatement process.
A. Rank/Position

Answer 32

J. Suspension of Authority Related to Allegations of Misconduct [CALEA 26.3.7]
4. Upon the Undersheriff determining that a member should receive reinstatement of
authority, the Internal Affairs Unit shall facilitate the reinstatement process.

Question 33

K. Immediate Suspension without Pay for Extraordinary Situations As established in the COJ Civil Service and Personnel Rules and Regulations, in extraordinary situations, a member may be immediately suspended without pay for up to ___________________________.
A. Time Frame

Answer 33

K. Immediate Suspension without Pay for Extraordinary Situations As established in the COJ Civil Service and Personnel Rules and Regulations, in extraordinary situations, a member may be immediately suspended without pay for up to 20 working days.

Question 34

d. The Internal Affairs Unit shall complete a Notice of Immediate Suspension without Pay, which includes a detailed statement that explains:
(3) The member may appeal the decision to the Civil Service Board within _____________ of receiving the Notice of Immediate Suspension without Pay.
A. Time Frame

Answer 34

d. The Internal Affairs Unit shall complete a Notice of Immediate Suspension without Pay,
which includes a detailed statement that explains:
(3) The member may appeal the decision to the Civil Service Board within five working
days of receiving the Notice of Immediate Suspension without Pay.

Question 35

e. Within _______________ of a member being placed on Immediate Suspension without
Pay, the Internal Affairs Unit shall provide the completed Notice of Immediate Suspension without Pay to the:
(1)
(2)
(3)
(4)
(5) Civil Service Board, who shall reserve a hearing date no later than _______________
A. Time Frame
B. Time Frame

Answer 35

e. Within three working days of a member being placed on Immediate Suspension without
Pay, the Internal Affairs Unit shall provide the completed Notice of Immediate Suspension without Pay to the:
(1) Member who was placed in an Immediate Suspension without Pay status;
(2) COJ Head of Human Resources;
(3) JSO Chief of Human Resources;
(4) Chief of Professional Standards; and
(5) Civil Service Board, who shall reserve a hearing date no later than 20 working days
from the beginning of the Immediate Suspension without Pay, in case the member
elects to appeal the action.

Question 36

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
a. Cases that resulted in all charges being classified as Unfounded, Exonerated, Not
Sustained, or Information Only - _________ after final disposition.
A. Time Frame

Answer 36

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
a. Cases that resulted in all charges being classified as Unfounded, Exonerated, Not
Sustained, or Information Only - One year after final disposition.

Question 37

b. Cases that resulted in any sustained charge and no more than Step 2 disciplinary action
being taken (Written Reprimand Level ______ with no enhanced penalties) - ________________ after final disposition.
A. Number
B. Time Frame

Answer 37

b. Cases that resulted in any sustained charge and no more than Step 2 disciplinary action
being taken (Written Reprimand Level Two with no enhanced penalties) - Three years
after final disposition.

Question 38

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
c. Cases that resulted in any sustained charge and Step 3 or Step 4 disciplinary action (suspension, demotion, reduction in pay, or termination) - ____________________________ after final disposition.
A. Time Frame

Answer 38

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
c. Cases that resulted in any sustained charge and Step 3 or Step 4 disciplinary action (suspension, demotion, reduction in pay, or termination) - Five years after final disposition.

Question 39

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
d. Cases with a complaint that involved the use of physical force by a member - _______________ from the date of the incident.
A. Time Frame

Answer 39

L. Retention of Administrative Investigation Case Files [CALEA 26.1.8]
d. Cases with a complaint that involved the use of physical force by a member - Four years from the date of the incident.