451 Information Systems Management (V9)*

Question 1

Users shall not connect personal devices/equipment to any JSO computer equipment without prior, written authorization from ________________________.
A. Position

Answer 1

5. Users shall not connect personal devices/equipment to any JSO computer equipment without prior, written authorization from an ISM manager or above. This includes, but is not limited to: [CALEA 41.3.4]

Question 2

Who is responsible for each individual unit’s request for access for personnel, full-time or part-time, under their control?

Answer 2

(6) The supervisor of each individual unit shall be responsible for requesting access for
personnel, full-time or part-time, under their direct control. At no time shall any individual be allowed to access information without specific authorization of the supervisor. [CFA 26.04]

Question 3

When an employee transfers from one unit to another who is responsible for creating the work order for ISM and how long does ISM have to complete the request?

Answer 3

(10)When an employee transfers from one unit to another, the receiving supervisor shall create a work order for ISM to have the employees network account transferred (i.e., Patrol to Investigations). When ISM receives the work order, ISM
shall immediately (within one business day) update the incoming employee’s network access permissions according to their new assignment. [CFA 26.04]

Question 4

All requests for changes to administrative rights or privileged access or changes must be documented in a work order to ISM. A work order can be initiated through the ISM Self Service page. The work order must be initiated by who?

Answer 4

f. Rights and Access Privilege Requests/Changes [CALEA 41.3.7]
(1) All requests for changes to administrative rights or privileged access or changes must be documented in a work order to ISM. A work order can be initiated through the ISM Self Service page. The work order must be initiated by the supervisor of the employee. The request must contain the employee’s name and user ID (JSO ID
number and initials). [CFA 26.04]

Question 5

Passwords on the JSO network are electronically promoted to change every ______________ days.

Answer 5

(4) Passwords on the JSO network are electronically prompted to change every 90 days.
This change is controlled by installed security software.

Question 6

Whose approval is necessary when an employee leaves employment with JSO to continue to have the account active?

Answer 6

(7) When an employee leaves employment with JSO, the account shall be immediately disabled, unless authorized by the Undersheriff or Sheriff. [CSP 5.5.1]

Question 7

How often are officers required to check their emails unless who sets different requirements?

Answer 7

l. Each employee is responsible for checking his email account at least once during each workday. Commanding officers may require their personnel to check, and respond to, emails on a more frequent basis

Question 8

For JSO computer equipment to be issued to non-agency personnel, who’s approval is necessary?

Answer 8

c. JSO computer equipment shall not be issued to non-agency personnel. This includes the prohibition of issuing JSO computer equipment to personnel of other agencies unless:
(2) The issuance is approved by the Assistant Chief of Information Systems Management or above.

Question 9

When reporting the mobile device loss to ISM, include what things?

Answer 9

(3) When reporting the mobile device loss to ISM, include the time the incident occurred, duration of loss, and location. Advise if the device was locked or unlocked. [CSP 5.3, 5.13.5]

Question 10

ISM shall also issue a MiFi to other mobile device users upon written request and justification of the business need/requirement, signed by the employee’s chain of command up to the level of _____________________.
A. Rank

Answer 10

c. Wi-Fi Hotspots (MiFi)
(2) ISM shall also issue a MiFi to other mobile device users upon written request and justification of the business need/requirement, signed by the employee’s chain of command up to the level of director.

Question 11

Who is responsible to ensure all ISM equipment assigned to an employee is returned and if on extended period of leave of ______________ days.

Answer 11

d. Supervisors are responsible for ensuring all ISM equipment assigned to an employee is
returned to ISM:
(1) When the employee separates employment from JSO; or
(2) If the employee is on extended leave for any reason for a period of 45 days. This includes military deployments, leave of absences, and annual leave.

Question 12

The use of public-domain, shareware, and downloaded or personally purchased
software on JSO computers (even if for business use purposes) is strictly prohibited unless specific approval is obtained from who?
1.
2.
A. Specific People

Answer 12

d. The use of public-domain, shareware, and downloaded or personally purchased
software on JSO computers (even if for business use purposes) is strictly prohibited unless specific approval is obtained, in writing, from ISM and the supervisor of the unit in which the software is to be used. Therefore, each user is responsible for preventing the download of computer software or programs from the Internet without written
authorization of ISM. [CALEA 11.4.4, 41.3.7]

Question 13

Approximately _________ days prior to the start of the next fiscal year, the Budget Division (in coordination with ISM), shall distribute to all divisions and units a list of their known software applications/products that are subject to renewal during the next fiscal year.
A. Time Frame

Answer 13

7. Annual Software Renewals
   a. Approximately 90 days prior to the start of the next fiscal year, the Budget Division (in coordination with ISM), shall distribute to all divisions and units a list of their known software applications/products that are subject to renewal during the next fiscal year.

Question 14

(b) For renewals that exceed $________________, quotes should be submitted to ISM ______-______ days prior to the renewal date.
(c) For renewals between $________ and $_________, quotes should be submitted to ISM ____-_____days prior to the renewal date.
(d) For renewals up to $_________, quotes should be submitted to ISM _____-_____ days prior to the renewal date.

Answer 14

(3) Submission Timelines
(b) For renewals that exceed $65,000, quotes should be submitted to ISM 60-90 days prior to the renewal date.
(c) For renewals between $2,500 and $64,999, quotes should be submitted to ISM 45-90 days prior to the renewal date.
(d) For renewals up to $2,499, quotes should be submitted to ISM 30-90 days prior to the renewal date.

Question 15

To prepare the budget request, on/around __________________ of each year, the Budget Division (in coordination with ISM) shall distribute to all divisions and units a list of their software applications/products currently known to be in use by each division/unit.
A. Specific Date

Answer 15

b. To prepare the budget request, on/around December 1st of each year, the Budget Division (in coordination with ISM) shall distribute to all divisions and units a list of their software applications/products currently known to be in use by each division/unit.

Question 16

All quotes must be received by ISM no later than ______________________ to be included in the
budget request.
A. Specific Date

Answer 16

8. Annual Software Operating Budget
   d. All quotes must be received by ISM no later than January 31st to be included in the
   budget request.

Question 17

(d) ISM shall notify the FLHSMV immediately (within______________ day) of any change to the technical data transfer mechanism to ensure information is received in a timely manner.
A. Time Frame

Answer 17

(d) ISM shall notify the FLHSMV immediately (within one business day) of any change to the technical data transfer mechanism to ensure information is received in a timely manner.

Question 18

f. Office of Justice Programs (OJP)
(1) In the event of an occurrence of an actual breach or detection of an imminent breach involving inter-agency data, to include PII that JSO creates, collects, uses, processes, stores, maintains, disseminates, discloses, or disposes of as part of that data; ISM shall promptly notify, no later than _____________, the respective point of contact for those agencies that JSO has entered into an inter-agency agreement with.
A. Time Frame

Answer 18

f. Office of Justice Programs (OJP)
(1) In the event of an occurrence of an actual breach or detection of an imminent breach involving inter-agency data, to include PII that JSO creates, collects, uses, processes, stores, maintains, disseminates, discloses, or disposes of as part of that data; ISM shall promptly notify, no later than 24 hours, the respective point of contact for those agencies that JSO has entered into an inter-agency agreement with.

Question 19

Who is responsible for reviewing a member who has separated Y drive and when shall it be completed?

Answer 19

d. When a member is separated from the agency, the unit commander, or designee, will review the member’s files on their respective Y drive (Home folder) to determine what needs to be maintained or reassigned. Any data that is necessary to maintain, shall be assigned to a current employee or attached to a case file, for preservation. The
remaining data, if no longer needed, shall be purged by the unit commander or designee. The process of reassigning or deleting the data shall be completed within 90 days of the member’s separation.