358 Critical Incident Stress Management (V4)

Question 1

Who is the unit coordinator for the CISM Program?

Answer 1

II. Hours of Operation and Callout / Notification Criteria
A. The CISM Program is staffed by members of the Crisis Negotiations Unit (CNU) and additional
Jacksonville Sheriff’s Office (JSO) employees who are trained in its application. It is managed by
the Commanding Officer of CNU who is the CISM Unit Coordinator. This is an on-call response
that covers 24-hours a day, seven days a week. A callout shall consist of two members unless
the CISM Unit Coordinator determines a need for additional member response.

Question 2

A call out shall consist of __________ member(s) unless the CISM Unit Coordinator determines a need for additional member response.

Answer 2

II. Hours of Operation and Callout / Notification Criteria
A. The CISM Program is staffed by members of the Crisis Negotiations Unit (CNU) and additional
Jacksonville Sheriff’s Office (JSO) employees who are trained in its application. It is managed by
the Commanding Officer of CNU who is the CISM Unit Coordinator. This is an on-call response
that covers 24-hours a day, seven days a week. A callout shall consist of two members unless
the CISM Unit Coordinator determines a need for additional member response.

Question 3

All persons who are arrested are afforded counseling services at the Pretrial Detention
Facility (PDF). Depending on the circumstances, a JSO employee who is arrested may also warrant a CISM callout. The CISM Unit Coordinator shall be notified of an employee’s arrest and the CISM Unit Coordinator shall consult with the __________________________ to discuss whether or not to make it a CISM callout

Answer 3

e. All persons who are arrested are afforded counseling services at the Pretrial Detention
Facility (PDF). Depending on the circumstances, a JSO employee who is arrested may also warrant a CISM callout. The CISM Unit Coordinator shall be notified of an employee’s arrest and the CISM Unit Coordinator shall consult with the Assistant Chief
of Special Operations to discuss whether or not to make it a CISM callout; and

Question 4

If CISM services cannot be provided during an employee’s regular working hours, it may be
necessary to mandate attendance with overtime compensation authorized through the respective supervisory approval process. Only a(n) __________________________ can authorize any exception to the mandatory attendance requirement.

Answer 4

2. If CISM services cannot be provided during an employee’s regular working hours, it may be
   necessary to mandate attendance with overtime compensation authorized through the respective supervisory approval process. Only an assistant chief or higher authority can authorize any exception to the mandatory attendance requirement.

Question 5

3. Following any critical incident, an involved employee’s _________________________ shall
   determine if that employee should be temporarily reassigned or given administrative leave based on: [CALEA 4.2.3]

Answer 5

3. Following any critical incident, an involved employee’s assistant chief or higher authority
   shall determine if that employee should be temporarily reassigned or given administrative
   leave based on: [CALEA 4.2.3]
   a. The recommendation of CISM Unit members;
   b. The recommendation of the employee’s supervisor; and/or
   c. Any other factors related to the critical incident.

Question 6

If an employee is given administrative leave, who shall determine the duration of said leave?

Answer 6

4. The duration of the administrative leave granted to an employee shall be determined by the
   appropriate department director or higher authority. [CALEA 4.2.3]

Question 7

Any member whose actions result in death or serious bodily injury to a person shall be
removed from his duty assignment until an assessment can be made of the member’s
condition and the details of the incident by the appropriate _______________________. [CALEA 4.2.3]

Answer 7

5. Any member whose actions result in death or serious bodily injury to a person shall be
   removed from his duty assignment until an assessment can be made of the member’s
   condition and the details of the incident by the appropriate department director or higher
   authority. [CALEA 4.2.3]

Question 8

2. All efforts to provide for the emotional well-being of the involved employee(s) shall be made
   without jeopardizing a crime scene or investigation. The responsibility for balancing the
   urgency of the concerned employee’s immediate needs with investigative requirements
   rests with the most senior ____________________ at the scene.

Answer 8

2. All efforts to provide for the emotional well-being of the involved employee(s) shall be made
   without jeopardizing a crime scene or investigation. The responsibility for balancing the
   urgency of the concerned employee’s immediate needs with investigative requirements
   rests with the most senior commanding officer at the scene.