211 Alarm Calls (V3)

Question 1

When responding to a burglary alarm and specialized assistance is responding, officer shall refrain from entering the business and will wait on who?

Answer 1

C. Burglary Alarms [CALEA 81.2.12]
2. Officers may call for specialized assistance (e.g., air unit, canine unit, etc.) to isolate and control
the scene. If the canine unit has been called to respond, officers shall refrain from entering the
business.

Question 2

1. Auto manufacturers are installing on various vehicles panic alarms as a means of
   communicating emergency situations to a central receiving point that has access to
   geographical location data (usually an area within a ____________ meter radius [___________ feet]) of the originating vehicle.

Answer 2

E. Vehicle Panic Alarms [CALEA 81.2.12]
1. Auto manufacturers are installing on various vehicles panic alarms as a means of
communicating emergency situations to a central receiving point that has access to
geographical location data (usually an area within a 100 meter radius [325 feet]) of the
originating vehicle.

Question 3

2. Officers should not change the signal on a false alarm call to “_______________________” unless
   approved by a supervisor.

What must be entered in the comment section of the Mobile Computer Aided Dispatch (MCAD) screen if the signal is changed?

Answer 3

G. False Alarms [CALEA 81.2.12]
2. Officers should not change the signal on a false alarm call to “Premises Examination” unless
approved by a supervisor. The approving supervisor’s initials, last name, and ID # must be
entered in the comment section of the Mobile Computer Aided Dispatch (MCAD) screen.

Question 4

How long does key holders have to respond to a scene of an alarm?

Answer 4

H. On audible alarms, officers shall request the NCIC PECO via radio talk group channel A-7 to call
the owner/agent or the alarm company. Once notified, the owner or agent is required to
respond within 30 minutes.

Question 5

I. Alarm companies are required to notify the Communications Center (with information about the person responding to the location) within _______________ minutes of the alarm. If the PECO does not advise
that someone is en route, officers should check back in service. Officers may be required to
return and assist the owner or agent to check the building.

Answer 5

I. Alarm companies are required to notify the Communications Center (with information about the person responding to the location) within ten minutes of the alarm. If the PECO does not advise
that someone is en route, officers should check back in service. Officers may be required to
return and assist the owner or agent to check the building.