Seminar 1: Client Safety Flashcards
Introduction to clienty safety, types and levels of errors
What is the CNA’s code of ethics?
Nurses provide safe, compassionate, competent and ethical care
How do we provide safe patient care?`(4)
- Level of concern
- failure to rescue
- failure to recognize/interpret
- failure to escalate
in what ways are nurses able to provide client safety? ie. what contributes to client safety?
- clinical environments
- Types of errors
- Levels of erros
- Cultures of safety
Safety science is an informing approach to client safety. What is it, and why do we have it?
- reporting and responding to errors
- errors can lead to injury or death
What are the 4 TYPES of errors?
- Diagnostic errors
- treatment errors
- Preventive errors
- Communication errors
What are diagnostic errors? (4)
- the result of a delay in diagnosis
- failure to employ indicated tests
- use of outdated tests
- failure to act on results of monitoring or testing
What are treatment errors? (4)
- occurs in the performance of an operation, procedure, or test
- occurs in administering a treatment
- dose or method of administering a drug
- avoidable delay in treatment or in responding to an abnormal test
What are preventive errors?
- occur when there are failure to provide prophylactic treatment and in adequate monitoring for follow-up of treatment
ie. give drug but do not follow up
what are communication errors?
lack of communication or a lack of clarity in communication
- ie. wrote in the wrong chart
What is an error of commission?
- did not provide care correctly
What is an error of omission?
Did not provide care
What are the 3 different levels of error?
- Adverse event - no consequence
- Near Miss
- Sentinel Event - altered life or death due to error
How can we have an informing approach to client safety in terms of our environment? (2)
- Accountability - individual and organization/system level
- safe work environments, adapting systems, workplace culture
