SOG 1-11 Peer Support Team

Question 1

-SOG 1-11 Peer Support Team-

The PST and Coordinator are accessible via Communications

Answer 1

24 Hours a day 7 days a week.

Question 2

-SOG 1-11 Peer Support Team-

Examples of Significant Incident (9)

Answer 2

1) Serious injury or death of a fire department member or other emergency personnel
2) Mass casualty incidents
3) Suicide of a fire service member
4) serious injury or death of a civilian resulting from fire service operations
5) Death of a child or violence to a child
6) loss of life or death of patient following extraordinary and prolonged expenditure of physical and emotional energy during rescue efforts by fire service personnel
7) incidents that attract extremely unusual or critical news media coverage
8) Any incident that is charged with profound emotion
9) An incident in which the circumstances were so unusual or the sights and sounds so distressing as to produce a high level of immediate or delayed emotional reaction

Question 3

-SOG 1-11 Peer Support Team-

Definition- Crisis

Answer 3

A sudden and unexpected situation in which one is confronted with circumstances that are outside their usual life experience and outside of their control

Question 4

-SOG 1-11 Peer Support Team-

Definition- Crisis Intervention

Answer 4

initial support intended to mitigate and normalize the effects of a crisis.

Question 5

-SOG 1-11 Peer Support Team-

Definition- Significant event

Answer 5

challenging events that have the potential to create significant human distress and can overwhelm ones coping behaviours

Question 6

-SOG 1-11 Peer Support Team-

Any personnel who feels a need for individual assistance may

Answer 6

Contact a PST member or the EAFP provider directly

Question 7

-SOG 1-11 Peer Support Team-

Any personnel who experiences a traumatic or stressful event may,

Answer 7

through themselves or through their commanding officer initiate a request for a PST intervention

Question 8

-SOG 1-11 Peer Support Team-

Captains have the authority, when a traumatic or stressful event has occurred and brought to their attention

Answer 8

to initiate contact with the PST

Question 9

-SOG 1-11 Peer Support Team-

The incident Commander shall make a courtesy call to the on call PST member through Communications if

Answer 9

a crew or individual member has been exposed to a significant incident to determine the level of intervention and/or response required by the PST

Question 10

-SOG 1-11 Peer Support Team-

ICs should reduce exposure to significant incidents by reducing

Answer 10

time personnel are exposed and reducing the number of personnel exposed

Question 11

-SOG 1-11 Peer Support Team-

ICs shall consider the PST and support when

Answer 11

Time and circumstance permit. Ie large incident and long duration

Question 12

-SOG 1-11 Peer Support Team-

Types of support- Individual Support

Answer 12

Available upon request. one-on-one support for concerns related to variety of stress related topics including specific incident

Question 13

-SOG 1-11 Peer Support Team-

Types of support- On scene or near scene support

Answer 13

for both individuals and crews such as information sessions conducted shortly after an incident whereby a PST member provides a brief review of stress related reactions and self help tools

Question 14

-SOG 1-11 Peer Support Team-

Types of support- Information sessions

Answer 14

Conducted shortly after the incident. an informational update on the incident. A PST member provides a brief review of stress related reactions and self help tools

Question 15

-SOG 1-11 Peer Support Team-

Types of support- CIS discussion

Answer 15

Led by PST members. conducted within 8-12 hours of the incident at a mutually agreed upon location and time. a confidential non evaluated discussion of involvement thoughts and emotional impact resulting from the incident

Question 16

-SOG 1-11 Peer Support Team-

Types of support- CIS debriefing

Answer 16

Led by PST members with the support of an EAFP mental health professional counselor. conducted within 24-72 hours at a mutually agreed upon location and time. A more in depth confidential non-evaluation discussion of involvement, thoughts and emotional impact resulting from the incident

Question 17

-SOG 1-11 Peer Support Team-

Types of support- CIS Follow-ups

Answer 17

Conducted after the incident. check in calls, members involved are usually contracted by phone within 24-73 hours post incident

Question 18

-SOG 1-11 Peer Support Team-

Location

Answer 18

can be conducted anywhere providing there is ample space, privacy and freedom from distractions. city facilities or other meeting facilites centrally located

Question 19

-SOG 1-11 Peer Support Team-

Relief of duty- The District/platoon chief (division chief)

Answer 19

has the authority to make this decision

Question 20

-SOG 1-11 Peer Support Team-

relief of duty- Such decisions may include returning personnel to their stations out of service and allowing the crews

Answer 20

to determine for themselves when they are mentally and physically prepared to return to service

Question 21

-SOG 1-11 Peer Support Team-

relief of duty- personnel may decide they cannot return to duty for the balance of the day/night or shift.

Answer 21

In this case an officer/chief with the expressed consent of the member, may notify the involved members significant other of the members status and provide direction on how they can best assist the member through this difficult time. onduty chief shall be notified when a member is unable to return to duty

Question 22

-SOG 1-11 Peer Support Team-

Personnel are reminded to complete a

Answer 22

WIIR following exposures to ‘ significant incidents’ or loss of time as a result of exposure to a tramatic or stress fully event