CONCEPT 2 Flashcards

1
Q

What is patient centered care?

A

providing care that is respectful of, and responsive to:individual patient, preferences, needs and values, and ensuring that the patient’s values guide all clinical decisions.

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2
Q

What is acuity?

A

the measurement of the intensity of nursing care required by a patient

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3
Q

What is a quality initiative?

A

It is a effort that builds upon the existing work of the long term and post-acute care profession by setting specific, measurable targets to further improve quality of care.

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4
Q

What are the six aims of improvement?

A

Safe,Effective,Patient Centered care,Timely,Efficient,Equitable

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5
Q

What is the definition of effective?

A

successful in producing a desired or intended result.

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6
Q

What is the definition of efficient?

A

working in a well-organized and competent way.

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7
Q

What is the definition of equitable?

A

fair and impartial

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8
Q

What is the definition of empathy?

A

It is the ability to identify with or understand the perspective, experiences, or motivations of another individual and to comprehend and share another individual’s emotional state.

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9
Q

What is the definition of bedside shift report?

A

It is the communication during transitions in care, such as nurse shift changes

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10
Q

Why is the bedside shift report important?

A

ensures that the hand off is safe and effective

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11
Q

What is the patient satisfaction?

A

It is an important and commonly used indicator for measuring the quality in health care.

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12
Q

What is is the definition of diverse population?

A

multicultural, “visible minorities,” “immigrants.

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13
Q

What is the definition of human error?

A

In nursing care it can be related to the approach of the system, through active faults and latent conditions.

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14
Q

What is the definition of disparity?

A

In health care are defined as racial or ethnic differences in the quality of health care that are not due to access-related factors or clinical needs, preferences and appropriateness of intervention.

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15
Q

What is collaboration?

A

It is a complex partnership.

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16
Q

What is holistic?

A

nursing practice that has healing the whole person as its goal.

17
Q

What is HCAHPS?

A

The “Hospital Consumer Assessment of Healthcare Providers and Systems” is a patient satisfaction survey required by CMS (the Centers for Medicare and Medicaid Services) for all hospitals in the United States.