Industrial/Organizational Psyc (Training)

Question 1

Training program development begins with a _____, which includes organization, task (job), _______, and demographic analysis

Answer 1

needs assessment; person

Question 2

when developing training programs, it’s important to keep in mind that learning is maximized when it promotes _______ (which leads to automaticity); emphasizes ________ practice; provides opportunities for ________ practice (rather than massed practice); and promotes transfer of training by providing _______, which are similarities in the learning and performance environments

Answer 2

overlearning; active; distributed; identical elements

Question 3

Job _______ is an on-the-job technique that involves having the trainee perform several jobs over time, while ______ is an off-the-job technique that makes use of simulated working conditions

Answer 3

rotation; vestibule training

Question 4

Bandura recommends the use of _______, which consists of three components –modelling, skill mastery, and self-direct application

Answer 4

guided mastery

Question 5

Kirkpatrick distinguishes between four levels of criteria that can be used to evaluate training programs – ________, learning, behaviour, and results.

Answer 5

reaction

Question 6

______ analysis involves using a mathematical equation to evaluate a training program in terms of its return on investment

Answer 6

Utility

Question 7

the evaluation of a training program can also be describe in terms of ______ evaluations, which are conducted while the program is being developed, and _______ evaluations, which are conducted after the program has been implemented

Answer 7

formative, summative

Question 8

An organizational psychologist will most likely apply the concept of “identical elements” originally proposed by Thorndike and Woodworth (1901) to which of the following?

Answer 8

employee training

Question 9

A psychologist relying on Bandura’s social learning theory would most likely recommend which of the following training approaches?

Answer 9

behavioural modelling

Question 10

As an organizational psychologist, you would conduct a needs analysis in order to:

Answer 10

determine if employee training would resolve a company’s production problems

Question 11

In an organization, a formative evaluation is conducted:

Answer 11

during the development of a training program to identify ways to improve it.

Question 12

Vestibule training is:

Answer 12

useful when errors that might occur during on-the-job training would be too costly or dangerous