WORKPLACE POLICY AND PROCEDURES REGARDING MANAGEMENT OF CONFLICT Flashcards
1
Q
WHAT ARE THE POLICIES AND PROCEDURES REGARDING THE MANAGEMENT OF CONFLICT?
A
Policies and procedures provide a consistent, easily applied method for employees’ concerns to be resolved internally. Must be readily available for all staff.
Document should outline a step by step guide to how the processes will be applied to all conflict solutions within the workplace. An example which can be written is the problem solving techniques.
Guidelines should be put in place to ensure employees are able to present their concerns to management promptly
