THE EXTENT TO WHICH CONFLICT CAN BE A POSITIVE OR NEGATIVE EXPERIENCE Flashcards
1
Q
HOW CAN CONFLICT BE POSITIVE?
A
Can lead to self evaluation or reflection which can lead to personal improvement
2
Q
HOW CAN CONFLICT BE NEGATIVE?
A
- Time consuming for supervisors
- Affect employee morale or turnover
- Affects prosperity of a company → constructively or destricely
- Poor word of mouth
- Money → re-training of new staff
- Ineffective workflow
- Poor individual performance
