COMMUNICATION PROCESS/CYCLE

Question 1

WHAT IS THE ROLE OF THE SENDER/TRANSMITTER DURING THE COMMUNICATION PROCESS?

Answer 1

• To impart information, ideas or feelings to another person
• Encoding is the process by which information is organised into symbols such as words, pictures or gestures that can be conveyed to the receiver
• Send will use a channel of communication. EG → writing, faxing, emailing, gesturing

Question 2

WHAT IS THE ROLE OF THE RECEIVER DURING THE COMMUNICATION PROCESS?

Answer 2

• Person or group to whom the message is being sent by the sender
• Responsibility of receiver → Receive and decode the message where you interpret and translate what they have sent in a meaningful way
• Only after decoding which the receiver can respond via feedback

Question 3

WHAT IS THE ROLE DOES THE MESSAGE PLAY IN THE COMMUNICATION PROCESS?

Answer 3

• The information which needs to be conveyed

- EG: About WHS, customers needs or order

Question 4

WHAT IS THE ROLE OF FEEDBACK DURING THE COMMUNICATION PROCESS?

Answer 4

Ensuring the message gets to the receiver in the form intended