THE VALUE OF WORK STANDARDS

Question 1

WHAT ARE WORK STANDARDS?

Answer 1

Benchmark we aim to create in terms of quality of products and services, created by a business, but overtly governed by industry standards and legislations and regulations

Question 2

WHAT AND WHO ARE BENEFITED BY THE MAINTENANCE OF EFFECTIVE WORK STANDARDS?

Answer 2

1. Customers
2. Employees
3. The establishment itself

Question 3

HOW DO WORK STANDARD BENEFIT THE CUSTOMER?

Answer 3

As they are entering clean and hygienic hospitality establishments which are also compliant with the necessary laws. Thus ensuring that they are delivered high quality products

Question 4

HOW DO WORK STANDARD BENEFIT THE EMPLOYEES?

Answer 4

Work standard benefits employees as it ensures they are working in a hospitality environment which is compliant with the law, therefore increasing their staff morale as their work environment is at the appropriate standard. For example, an establishment being compliant with the WHS act benefits the employees as it ensures that the correct work standards are being upheld and their safety is a key priority.

Can force employees to upskill themselves or their qualifications to meet the specific work standard

Question 5

HOW DO WORK STANDARD BENEFIT THE ESTABLISHMENT ITSELF ?

Answer 5

If work standards are maintained such as the cleanliness or hygiene of an establishment it will benefit them immensely as it will extend the life of the equipment, premises and machinery. In addition, these work standards will also benefit an establishment as it will ensure returning and satisfied customers.