lesson 2 vocab - aerika mclemore Flashcards

1
Q

Visual style

A

Refers to what content looks like on social media platforms.

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2
Q

Crowdsourcing

A

Refers to the process of asking a large group of people to brainstorm
new ideas for product, services, or even content.

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3
Q

Divisional arrangement

A

Employees are grouped together based on some factor such as geographic location, product lines, or even customer demographics.

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4
Q

Executive buy-in

A

The first step in a full scale adoption of social media into a business is to obtain owner, c-suite executive, or even board member buy-in for social media initiatives.

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5
Q

Flat organizational structure

A

Also called horizontal structures, usually do not have executives, managers, seniority, job titles.

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6
Q

Functional arrangement

A

Usually has a central manager for communication with other departments.

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7
Q

Hybrid organizational structure

A

Combine traditional hierarchical structures to be more efficient or increase productivity in some areas by increasing communication and collaboration.

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8
Q

Matrix arrangement

A

Employees are grouped together combining functional and divisional groupings.

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9
Q

Social characters

A

Might be a real person, a made-up person, or even a mascot that represents that company.

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10
Q

Business to business (B2B)

A

Communication is both inbound and outbound communication between a business and other businesses, such as partners, resellers, distributors, or even competitors on social media.

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11
Q

Brand recognition

A

is how well consumers can correctly identify your business, brand, or products just by viewing product images, a company logo, tag line, packaging, or advertising.

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12
Q

Business to consumer (B2C)

A

Communication is all outbound communication the business publishes for consumers.

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13
Q

Company culture

A

Refers to the behaviors, beliefs, and practices of all employees that contribute to the work environment inside the company.

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14
Q

Consumer to business (C2B)

A

Communication is inbound from the customer to the business.

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15
Q

Consumer to consumer (C2C)

A

Communication is two-way communication between consumers.

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16
Q

Core business goal

A

Can be a large goal, such as a year-end production number or desired profit for the year.

17
Q

Crowdshaping

A

Is reacting to data about a group of people and making changes to the situation in real time.

18
Q

Employee advocacy

A

The practice of employees being brand promoters.

19
Q

Holacracy organizational structure

A

Has a traditional hierarchical backbone, but contains flat groups that allow for distributed decision making.

20
Q

Landing page

A

You can also have links from each social media platform direct users to specific pages on your web site.

21
Q

Medium organizational structure

A

Have fewer layers but still have a hierarchical structure.

22
Q

Mission statement

A

Might be a simple, one-sentence statement or several paragraphs long.

23
Q

Organizational arrangement

A

Refers to how a company groups its employees together.

24
Q

Organizational structure

A

Of a company refers to the number of managerial layers a company has ( its hierarchy).

25
Q

QR code

A

Are barcodes that allow embedding of a variety of data into the code, such as Web site URLs, social media page URLs, links to videos, and email addresses.

26
Q

Referral link

A

Links from non-owned social media sites that direct users to company owned sites.

27
Q

Return on investment (ROI)

A

Based on some emotional value by the executive, such as respect, association, trust, and loyalty.

28
Q

Social tone

A

Is how you use your voice in different situations.

29
Q

Social voice

A

Of a company is based on how the company wants to be perceived.

30
Q

Tall organizational structure

A

Have multiple layers of management and are organized in a hierarchical layout.

31
Q

Referral traffic

A

When visitors click a referral link, they are sent to the corresponding landing page for that social media platform when they visit your site.

32
Q

Color palette

A

Is a set of colors used together.