Human Materials Resources Management - HMPD Flashcards
What are the categories of human resources for health?
Trained health personnel, untrained informal workers, support service providers (e.g., accountants, cleaners), domestic carers (e.g., mothers, relatives)
Why is HRH important in health systems?
HRH improves health system performance by providing the right number, mix, and distribution of skilled personnel to meet service needs.
What are the driving forces of the health workforce?
Population health needs (demographics, disease burden, epidemics), health systems (financing, technology, consumer preferences), and context (labour, education, public sector reforms, globalisation).
What are the dimensions of HRH performance?
Coverage, productivity, technical quality, sociocultural quality, and organisational stability.
What is the significance of coverage in HRH?
Ensuring the availability and geographic distribution of needed services.
What does HRH productivity measure?
Outputs in relation to inputs, assessing efficiency in service delivery.
What are challenges in the technical quality of HRH?
Ensuring services have a positive impact on health status and outcomes.
What is sociocultural quality in HRH?
The acceptability of services and satisfaction of users based on cultural and social factors.
What does organisational stability in HRH entail?
Sustainability and adaptability of the service delivery model to changing conditions.
What are the common challenges with HRH in Nigeria?
Inadequate planning, skill shortages, poor distribution, low motivation, poor working conditions, and lack of supervision.
What are the global HRH challenges?
Brain drain, maldistribution, dichotomy between public-private services, and unclear career pathways.
What is human resource management?
Managing employment, deployment, and monitoring of workers, focusing on productivity, coverage, and retention.
What are the key functions of HR managers?
Staff selection, appraisal, rewards, development, and grievance redress systems.
What policies and practices are covered in HR management?
Job analysis, recruitment, induction, staff records, retention, career structure, promotion, dismissal, and work conditions.
What is job analysis?
Systematically collecting data about a job’s responsibilities, requirements, and conditions of service.
What are the elements of a job description?
Responsibilities, decision-making levels, expected standards of achievement, chain of command, and lines of authority.
What is person specification?
Matching job requirements to a prospective job holder’s intellectual capacity, physical traits, personality, and emotional maturity.
What is the role of supervision in HR management?
Improving employee knowledge and skills through performance evaluation, feedback, and support.
What are the responsibilities of a supervisor?
Setting performance objectives, designing schedules, conducting meetings, and using checklists for evaluation.
What is materials management?
Managing consumables (e.g., syringes) and capital equipment (e.g., machines) for service delivery.
What are the types of materials in materials management?
Expendable materials (used up quickly) and non-expendable materials (long-lasting equipment).
What are the procedures in materials management?
Allocation, ordering, storing, issuing, controlling, and periodic stock-taking.
What is the purpose of stock records in materials management?
To track inventory, identify losses, detect discrepancies, and prevent wastage or theft.
What is the objective of drugs management?
Ensuring drugs are available, used safely, and not wasted.
What is space management?
Arranging working spaces to ensure smooth workflow, patient flow, and efficient service delivery.
What are the key considerations in workspace management?
Proper labelling, lighting, ventilation, and space organisation for smooth operations.
What is workflow (patient flow)?
Coordinating work functions in time and space to minimise delays and enhance service quality.
What is patient flow analysis?
A tool to identify inefficiencies in patient flow using flow mapping and cycle-time measurement.
What are the tools for effective time management?
Timetables, schedules, duty rosters, and programmes.
What are the criteria for prioritising tasks?
Urgent/important, urgent/not important, not urgent/important, and not urgent/not important.
What is a daily diary in time management?
A log to record time spent on various activities to improve efficiency.
What is the purpose of a duty roster?
Distributing work among staff for additional or rotational duties.
What are the features of a programme in time management?
Activities, who will do them, where they will occur, and when they will happen.
What are the benefits of HRH planning?
Ensuring adequate workforce distribution, skills mix, and alignment with health system needs.
What is the significance of organisational stability in HRH?
Maintaining sustainability and adaptability in service delivery amidst changes.
Why is supervision critical in HR management?
It supports professional growth, ensures accountability, and improves performance.
What are the main uses of material records?
Tracking inventory, preventing loss, and improving accountability for issued materials.
What are the goals of space management?
Ensuring smooth patient flow and efficient use of physical space in health facilities.
What is the importance of sociocultural quality in HRH?
It ensures health services are culturally acceptable and meet patient satisfaction.
What is the main purpose of job analysis?
To determine the relevance and appropriateness of a job’s responsibilities and requirements.
What are non-financial incentives in HRH?
Workplace safety, positive working conditions, and recognition for achievements.
What is the role of a health facility’s year calendar?
Providing an overview of all events, schedules, and incidental activities for efficient planning.
What is the importance of cycle-time measurement in patient flow?
It provides quantitative data on the time spent during a patient’s care process, identifying bottlenecks.
What is the role of training in HR management?
Enhancing employee skills, knowledge, and capacity to meet job requirements.
