Written Communication - Advantages and Disadvantages Flashcards
Advantages
Provides a permanent record for the future so…
it can be referred back to at a later date if any of the information is forgotten.
Advantages
Can be more structured and…
consistent as time can be taken over its creation.
Advantages
Recipients will be able to process more points within the communication when it is…
written down compared to if they are given the same number of points verbally.
Disadvantages
Can take longer to prepare and…
send compared to verbal communication.
Disadvantages
Inflexible - there is no immediate feedback or interaction to…
allow the information to be clarified/amended if not fully understood.
Disadvantages
Sender cannot use body language or tone of voice which can increase…
the potential for the communication to be misunderstood.
