Changing Priorities - Unforeseen Circumstances

Question 1

Staff Absences

Answer 1

A member of staff phones in sick. This could mean that the tasks may need to be re-allocated to another staff member to ensure they are completed. The priorities of each staff member may then change as new tasks are added to their workload.

Question 2

Technical Issues

Answer 2

A computer crashes, WiFi isn’t working or machinery may break down meaning that jobs which are usually tackled using technology have to be completed in a different manner. This may take more time and involve more staff members in order to keep work flowing through the organisation.

Question 3

Organisations change their priorities

Answer 3

Last minute changes to deadlines or targets may result in changes to all employees’ workload at any time. This may be due to customer or supplier issues or a necessary changes in the organisation’s plans.