What will the organisation benefit from if a customer care statement is implemented? Flashcards
1
Q
High levels of customer…
A
satisfication.
2
Q
Increased…
A
sales.
3
Q
Greater customer…
A
loyalty.
4
Q
A good…
A
reputation.
5
Q
A higher level of…
A
competitiveness.
6
Q
Fewer complaints to…
A