Effective communication and consulation Flashcards
1
Q
what does poor communcation mean
A
poor adherance
2
Q
long tern conditions need what
A
long term relationships
3
Q
what framework states communication is essential
A
proffesional standards and community pharmacy contractal framework
4
Q
active listening qualities
A
body language
read between lines
sumamrise key points
5
Q
open qs will encourage what
A
respond in their own way
elaboration
6
Q
what do we use for communiction
A
MRCF
Calgary cambridge consultation model
