Questionnaire Design Flashcards
Strengths of a questionnaire
shows what people think and feel
easily replicated
respondents feel anonymous
Weakness of a questionnaire
social desirability bias
possible biased sample
Strengths of closed-ended questions
quantitative
easily to analyse (draw simple conclusion)
answers more objective (interpreted same way by different researcher)
Weakness of closed-ended questions
lack validity, cannot express own feelings
oversimplifies reality
Strengths of open-ended questions
rich detail of behaviour
unexpected results (doesn’t close off unusual answers)
Weakness of open-ended questions
harder to draw conclusions
interpretation is subjective
Ranked scale strengths
objective
quantitative data
weaknesses of the ranked scale
response set
social desirability bias