9.5 Manage Team (Resource MGMT) Flashcards
what is 9.5 manage team?
- tracking team member performance
- providing feedback
- resolving issues
- managing team changes
to optimize project performance
what is the key benefit to 9.5 manage team?
- influence team behavior
- manages conflict
- resolves issues
when is 9.5 manage team performed during a project?
throughout
9.5 manage team - inputs
- project management plan (1)
- project documents (4)
- work performance reports
- team performance assessments
- EEF’s
- OPA’s
what project management plan inputs are relevant to 9.5 manage team?
a. resource management plan
what project document inputs are relevant to 9.5 manage team?
a. issue log
b. lessons learned register
c. project team assignments
d. team charter
what are work performance reports?
the representation of work performance information intended to generate decisions, actions or awareness
what EEF inputs are relevant to 9.5 manage team?
human resources management policies
what OPA inputs are relevant to 9.5 manage team?
- certificates of appreciation
- corporate apparel
- other organizational prerequisites
9.5 manage team - tools and techniques
- interpersonal and team skills (5)
2. PMIS
what interpersonal and team skills tools and techniques are relevant to 9.5 manage team?
a. conflict management
b. decision making
c. emotional intelligence
d. influencing
e. leadership
what are the 5 general techniques for resolving conflict?
- withdraw/avoid
- smooth/accommodate
- compromise/reconcile
- force/direct
- collaborate/problem solve
what are some guidelines for decision making?
- focus on the goal to be served
- follow a decision-making process
- study the environmental factors
- analyze available information
- stimulate team creativity
- account for risk
what are key influencing skills?
- ability to be persuasive
- clearly articulating points and positions
- active and effective listening
- awareness/consideration of various perspectives
- gathering information to address issues and reach agreements, maintaining trust
what are examples of PMIS tools and techniques relevant to 9.5 manage team?
- resource management
2. scheduling software