10.0 Project Communications Management

Question 1

what is 10.0 project communications management?

Answer 1

• ensure information needs of project and stakeholders are met
• through development of artifacts and
• implementation of activities to achieve effective information exchange

Question 2

what are the 2 parts of 10.0 project communications management?

Answer 2

1. developing a strategy to ensure effective stakeholder communication
2. carrying out activities necessary to implement the communication strategy

Question 3

what are the processes of 10.0 project communications management?

Answer 3

10. 1 plan communications management
11. 2 manage communications
12. 3 monitor communications

Question 4

what are the ways information can be exchanged?

Answer 4

1. written
2. spoken
3. formal / informal
4. gestures
5. media
6. choice of words

Question 5

what are the dimensions of communication activities?

Answer 5

1. internal
2. external
3. formal
4. informal
5. hierarchical focus (upward, downward, horizontal)
6. official
7. unofficial
8. written and oral

Question 6

what are the 5 C’s of written communication?

Answer 6

1. correct gramma and spelling
2. concise expression and elimination of excess words
3. clear purpose and expression directed to the needs of the reader
4. coherent logical flow of ideas
5. controlling flow of words and ideas

Question 7

what are communication skills that support the 5 C’s?

Answer 7

1. listening actively
2. awareness of cultural and personal differences
3. identifying, setting and managing stakeholder expectations
4. enhancement of skills

Question 8

what are trends and emerging practices for 10.0 project communications management?

Answer 8

1. inclusion of stakeholders in project reviews
2. inclusion of stakeholders in project meetings
3. increased use of social computing
4. multifaceted approaches to communication

Question 9

what are tailoring considerations for 10.0 project communications management?

Answer 9

1. stakeholders
2. physical location
3. communications technology
4. language
5. knowledge management

Question 10

what are considerations for agile environments for 10.0 project communications management?

Answer 10

1. streamlining team member access to information
2. frequent team checkpoints
3. colocating team members as much as possible
4. posting project artifacts in transparent fashion
5. holding regular stakeholder reviews