8.1 Plan Quality Management (Project Quality MGMT) Flashcards

1
Q

what is 8.1 plan quality management?

A
  • identifying quality requirements and/or standards for the project and its deliverables
  • documenting how the project will demonstrate compliance with quality requirements and/or standards
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2
Q

what is the key benefit to 8.1 plan quality management?

A

provides guidance on how quality will be managed and verified throughout the project

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3
Q

when is 8.1 plan quality management performed during a project?

A

once or at predefined points

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4
Q

8.1 plan quality management - inputs

A
  1. project charter
  2. project management plan (4)
  3. project documents (5)
  4. EEF
  5. OPAs
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5
Q

what project management plan inputs are relevant for 8.1 plan quality management?

A

a. requirements management plan
b. risk management plan
c. stakeholder engagement plan
d. scope baseline

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6
Q

what project document inputs are relevant for 8.1 plan quality management?

A

a. assumption log
b. requirements documentation
c. requirements traceability matrix
d. risk register
e. stakeholder register

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7
Q

8.1 plan quality management - tools and techniques

A
  1. expert judgement
  2. data gathering (3)
  3. data analysis (2)
  4. decision making (1)
  5. data representation (4)
  6. test and inspection planning
  7. meetings
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8
Q

what data gathering tools and techniques are relevant for 8.1 plan quality management?

A

a. benchmarking
b. brainstorming
c. interviews

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9
Q

what data analysis tools and techniques are relevant for 8.1 plan quality management?

A

a. cost benefit analysis

b. cost of quality

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10
Q

what decision making tools and techniques are relevant for 8.1 plan quality management?

A

a. multicriteria decision analysis

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11
Q

what is benchmarking?

A

comparing actual or planned project practices/quality standards to those of comparable projects to identify best practices, generate ideas for improvement and provide a basis for measuring performance

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12
Q

what are the primary benefits of meeting quality requirements?

A
  1. less rework
  2. higher productivity
  3. lower costs
  4. increased stakeholder satisfaction
  5. increased profitiability
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13
Q

what is cost of quality (COQ)?

A
  1. prevention cost
  2. appraisal costs - evaluating, measuring, auditing, testing
  3. failure costs

optimal COQ reflects balance for investing in the cost of prevention and appraisal to avoid future costs

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14
Q

8.1 plan quality management - outputs

A
  1. quality management plan
  2. quality metrics
  3. project management plan updates (2)
  4. project document updates (4)
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15
Q

what project management plan update outputs are relevant for 8.1 plan quality management?

A

a. risk management plan

b. scope baseline

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16
Q

what project document update outputs are relevant for 8.1 plan quality management?

A

a. lessons learned register
b. requirements traceability matrix
c. risk register
d. stakeholder register