8.1 Plan Quality Management (Project Quality MGMT) Flashcards
what is 8.1 plan quality management?
- identifying quality requirements and/or standards for the project and its deliverables
- documenting how the project will demonstrate compliance with quality requirements and/or standards
what is the key benefit to 8.1 plan quality management?
provides guidance on how quality will be managed and verified throughout the project
when is 8.1 plan quality management performed during a project?
once or at predefined points
8.1 plan quality management - inputs
- project charter
- project management plan (4)
- project documents (5)
- EEF
- OPAs
what project management plan inputs are relevant for 8.1 plan quality management?
a. requirements management plan
b. risk management plan
c. stakeholder engagement plan
d. scope baseline
what project document inputs are relevant for 8.1 plan quality management?
a. assumption log
b. requirements documentation
c. requirements traceability matrix
d. risk register
e. stakeholder register
8.1 plan quality management - tools and techniques
- expert judgement
- data gathering (3)
- data analysis (2)
- decision making (1)
- data representation (4)
- test and inspection planning
- meetings
what data gathering tools and techniques are relevant for 8.1 plan quality management?
a. benchmarking
b. brainstorming
c. interviews
what data analysis tools and techniques are relevant for 8.1 plan quality management?
a. cost benefit analysis
b. cost of quality
what decision making tools and techniques are relevant for 8.1 plan quality management?
a. multicriteria decision analysis
what is benchmarking?
comparing actual or planned project practices/quality standards to those of comparable projects to identify best practices, generate ideas for improvement and provide a basis for measuring performance
what are the primary benefits of meeting quality requirements?
- less rework
- higher productivity
- lower costs
- increased stakeholder satisfaction
- increased profitiability
what is cost of quality (COQ)?
- prevention cost
- appraisal costs - evaluating, measuring, auditing, testing
- failure costs
optimal COQ reflects balance for investing in the cost of prevention and appraisal to avoid future costs
8.1 plan quality management - outputs
- quality management plan
- quality metrics
- project management plan updates (2)
- project document updates (4)
what project management plan update outputs are relevant for 8.1 plan quality management?
a. risk management plan
b. scope baseline