13.4 Monitor Stakeholder Engagement (Stakeholder MGMT)

Question 1

what is 13.4 monitor stakeholder engagement?

Answer 1

monitoring project stakeholder relationships and tailoring strategies for engaging stakeholders through modification of engagement strategies and plans

Question 2

what is the key benefit of 13.4 monitor stakeholder engagement?

Answer 2

maintains or increases the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes

Question 3

13.4 monitor stakeholder engagement - inputs (5)

Answer 3

1. project management plan (3)
2. project documents (5)
3. work performance data
4. EEFs
5. OPAs

Question 4

what project management plan inputs are relevant to 13.4 monitor stakeholder engagement? (3)

Answer 4

a. resource management plan
b. communications management plan
c. stakeholder engagement plan

Question 5

what project documents are relevant inputs to 13.4 monitor stakeholder engagement? (5)

Answer 5

a. issue log
b. lessons learned register
c. project communications
d. risk register
e. stakeholder register

Question 6

what EEF inputs are relevant to 13.4 monitor stakeholder engagement? (5)

Answer 6

1. org culture, political climate, governance structure
2. personnel administration policies
3. stakeholder risk thresholds
4. established communication channels
5. global, regional, local trends practices or habits
6. geographic distribution of facilities and resources

Question 7

what OPA inputs are relevant to 13.4 monitor stakeholder engagement? (5)

Answer 7

1. social media, ethics, security policies
2. issue, risk, change and data management policies
3. communication requirements
4. develop, exchange, storage, retrieval of information guidelines
5. previous similar project information

Question 8

13.4 monitor stakeholder engagement - tools and techniques (6)

Answer 8

1. data analysis (3)
2. decision making (2)
3. data representation (stakeholder engagement assessment matrix)
4. communication skills (2)
5. interpersonal and team skills (5)
6. meetings

Question 9

what data analysis tools and techniques are relevant to 13.4 monitor stakeholder engagement? (3)

Answer 9

a. alternative analysis
b. root cause analysis
c. stakeholder analysis

Question 10

what decision making tools and techniques are relevant to 13.4 monitor stakeholder engagement? (2)

Answer 10

a. multicriteria decision analysis

b. voting

Question 11

what communication skills tools and techniques are relevant to 13.4 monitor stakeholder engagement? (2)

Answer 11

a. feedback

b. presentations

Question 12

what interpersonal and team skills tools and techniques are relevant to 13.4 monitor stakeholder engagement? (5)

Answer 12

a. active listening
b. cultural awareness
c. leadership
d. networking
e. political awareness

Question 13

13.4 monitor stakeholder engagement - outputs (4)

Answer 13

1. work performance information
2. change requests
3. project management plan updates (3)
4. project document updates (4)

Question 14

what project management plan updates are relevant to 13.4 monitor stakeholder engagement? (3)

Answer 14

a. resource management plan
b. communications management plan
c. stakeholder engagement plan

Question 15

what project document updates are relevant to 13.4 monitor stakeholder engagement? (4)

Answer 15

a. issue log
b. lessons learned register
c. risk register
d. stakeholder register