13.0 Project Stakeholder Management Flashcards
what is 13.0 project stakeholder management? (3)
- identify people/groups/organizations that could impact or be impacted by the project
- analyze stakeholder expectations and project impact
- develop management strategies for effectively engaging stakeholders in project decisions and execution
what are the 13.0 project stakeholder management processes? (4)
- 2 identify stakeholders
- 2 plan stakeholder engagement
- 3 manage stakeholder engagement
- 4 monitor stakeholder engagement
when should stakeholder identification and engagement begin?
as soon as possible after the approval of the project charger, PM assignment and beginning to form team
what is the key to effective stakeholder engagement? (2)
- continuous communication with all stakeholder
2. ID’ing and managing stakeholder satisfaction as a key project objective
when is identification and engagement of stakeholders done during a project?
continually and iteratively
what are trends and emerging practices in 13.0 project stakeholder management? (5)
- ID’ing all stakeholders, not just a limited set
- ensuring all team members involved in stakeholder engagement activities
- reviewing stakeholder community regularly, in parallel with reviews of individual project risk
- consulting with stakeholders most affected by work/outcomes (co-creation)
- capturing the value of effective stakeholder engagement (positive and negative)
what are tailoring considerations for 13.0 project stakeholder management? (3)
- stakeholder diversity
- complexity of stakeholder relationships
- communication technology
NOT ENGAGEMENT
what are considerations for agile/adaptive environments for 13.0 project stakeholder management? (2)
- adaptive teams engage with stakeholder directly rather than going through layers of management
- promotion of aggressive transparency
