8.3 Control Quality (Project Quality MGMT)

Question 1

what is 8.3 control quality?

Answer 1

• monitoring and recording results of executing quality management activities
• in order to assess performance and ensure project outputs are complete, correct and meet customer expectations
• determines if the project outputs do what they were intended to do (comply with acceptable standards, requirements, regulations, specifications)

Question 2

what is the key benefit to 8.3 control quality?

Answer 2

verifying that project deliverables and work meet the requirements specified by key stakeholders for final acceptance

Question 3

when is 8.3 control quality performed during a project?

Answer 3

throughout

Question 4

8.3 control quality - inputs

Answer 4

1. project management plan (1)
2. project documents (3)
3. APPROVED change requests
4. deliverables
5. work performance data
6. EEF’s
7. OPA’s

Question 5

what project management plan inputs are relevant to 8.3 control quality?

Answer 5

a. quality management plan

Question 6

what project deliverable inputs are relevant to 8.3 control quality?

Answer 6

a. lessons learned register
b. quality metrics
c. test and evaluation documents

Question 7

8.3 control quality - tools and techniques

Answer 7

1. data gathering (4)
2. data analysis (2)
3. inspection
4. testing/product evaluations
5. data representation (4)
6. meetings

Question 8

what data gathering tools and techniques are relevant for 8.3 control quality?

Answer 8

a. checklists
b. check sheets
c. statistical sampling
d. questionnaires and surveys

Question 9

what data analysis tools and techniques are relevant for 8.3 control quality?

Answer 9

a. performance reviews

b. root cause analysis

Question 10

what data representation tools and techniques are relevant to 8.3 control quality?

Answer 10

a. cause and effect diagrams
b. control charts
c. histograms
d. scatter diagrams

Question 11

8.3 control quality - outputs

Answer 11

1. quality control measurements
2. verified deliverables
3. work performance information
4. change requests
5. project management plan updates (1)
6. project document updates (4)

Question 12

what project management plan update outputs are relevant for 8.3 control quality?

Answer 12

a. quality management plan

Question 13

what project document update outputs are relevant for 8.3 control quality

Answer 13

a. issue log
b. lessons learned register
c. risk register
d. test and evaluation documents

Question 14

what is work performance information?

Answer 14

• information on project requirements fulfillment
• causes for rejections, rework required
• recommendations for corrective actions
• list of verified deliverables
• status of quality metrics
• need for process adjustements