10.1 Plan Communications Management (Proj. Comm. MGMT)

Question 1

what is 10.1 plan communication management?

Answer 1

developing an approach and plan for project communications activities based on

1. information needs of each stakeholder or group
2. available organizational assets
3. needs of the project

Question 2

what is the key benefit to 10.1 plan communication management?

Answer 2

a documented approach to effectively and efficiently engage stakeholders by presenting relevant information in a timely manner

Question 3

when is 10.1 plan communication management performed during a project?

Answer 3

periodically as needed

Question 4

10.1 plan communication management - inputs

Answer 4

1. project charter
2. project management plan (2)
3. project documents (2)
4. EEF’s
5. OPA’s

Question 5

what project management plan inputs are relevant to 10.1 plan communication management?

Answer 5

a. resource management plan

b. stakeholder engagement plan

Question 6

what project document inputs are relevant to 10.1 plan communication management?

Answer 6

a. requirements documentation

b. stakeholder register

Question 7

10.1 plan communication management - tools and techniques

Answer 7

1. expert judgement
2. communication requirements analysis
3. communication technology
4. communication models
5. communication methods
6. interpersonal and team skills (3)
7. data representation (1)
8. meetings

Question 8

what interpersonal and team skill tools and techniques are relevant to 10.1 plan communication management?

Answer 8

a. communication styles assessment
b. political awareness
c. cultural awareness

Question 9

what data representation tools and techniques are relevant to 10.1 plan communication management?

Answer 9

a. stakeholder engagement assessment matrix

Question 10

what are requirements documentation?

Answer 10

describes how individual requirements meet the business need for the project

Question 11

what EEF’s are relevant inputs for 10.1 plan communication management?

Answer 11

1. organizational culture, political climate and governance framework
2. personnel administration policies
3. stakeholder risk thresholds
4. established communication channels, tools and systems
5. global, regional or local trends, practices or habits
6. geographic distribution of facilities and resources

Question 12

what OPA’s are relevant inputs for 10.1 plan communication management?

Answer 12

1. policies/procedures for social media, ethics and security
2. issue, risk, change and data management
3. communication requirements
4. development, exchange, storage and retrieval of information
5. historical information and lessons learned repository
6. stakeholder communications data and information from previous projects

Question 13

what is communication requirements analysis?

Answer 13

• determine the information needs of the project stakeholders
• combines the type and format of information needed

Question 14

what are factors that can affect the choice of communication technology?

Answer 14

1. urgency
2. availability / reliability
3. ease of use
4. project environment