Turning Over Turnover (Strouse et al.) Flashcards

1
Q

Which of the following variables directly, and negatively impact the stability and quality of community services?

(Select all that apply)

rapid expansion
generous benefactor
poorly-trained supervisors
ever-evolving community service models
limited funding

A

rapid extension
ever-evolving community service models
limited funding

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2
Q

The traditional means of gathering information about community direct-care workers include ______ research and correlational research.

A

descriptive

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3
Q

All of the following measures were compared before and after the work _____ revision:

-staff stability
-pay
-employee satisfaction
-guardian satisfaction
-program quality

A

schedule

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4
Q

Community Living Opportunities (CLO) have several types of homes that they serve:

-Individualized living homes
-group homes
-adaptive homes/family _____ homes

A

teaching

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5
Q

Which of the following were considered when revising the staffing schedules?

(Select all that apply)

increase the number of part time staff

set staffing schedules based on seniority

assure that staffing ratios were maintained

try to minimize the number of people involved in providing the care

to try to maximize the stability of staff

A

assure that staffing ratios were maintained

try to minimize the number of people involved in providing the care

to try to maximize the stability of staff

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6
Q

The dependent measures included in the current study included:

-direct care employee ______
-direct care employee position vacancies
-number of direct care employees paid within a two-week period
-hours worked and hourly wage of direct care employees
-teacher satisfaction ratings

A

turnover

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7
Q

Which of the following phases were included in the experimental design in the current study?

(Select all that apply)

return to baseline: removal of intervention

revised staff scheduling system: when all teachers were working according to the new schedule

family teaching homes: no scheduling intervention

baseline: prior to intervention

transition: staffing schedule implemented within several homes at the same general time period

A

revised staff scheduling system: when all teachers were working according to the new schedule

family teaching homes: no scheduling intervention

baseline: prior to intervention

transition: staffing schedule implemented within several homes at the same general time period

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8
Q

What were the results of implementing a revised schedule system?

(Select all that apply)

There was an increase in vacant positions after implementation of the revised-schedule phase.

Vacancies were less after the revised-schedule condition.

There was an increase in turnover after implementation of the revised-schedule phase.

Two counties had a decrease in turnover in the revised-schedule condition.

There was an increase in turnover during the transition phase.

A

Vacancies were less after the revised-schedule condition.

Two counties had a decrease in turnover in the revised-schedule condition.

There was an increase in turnover during the transition phase.

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9
Q

A problem faced by all providers of community services for people with disabilities is to recruit, train, and _____ staff.

A

maintain

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10
Q

Which of the following reasons contributes to the success of the revised staff-scheduling system within the current study?

(Select all that apply)

The system was designed to provide coverage with fewer employees by significantly reducing the use of part time employees.

The revised system was designed to balance all of the full time positions so that they were generally equally balanced between work schedules and time off.

The 12-hour work day allowed for an additional 1 or 2 days off per week.

A reasonable significant wage increase was provided.

With standardized schedules, it was easier to find substitutions caused by illness, vacation or personal days.

A

all of the above

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