Staff Burnout (Lawson & O'Brien) Flashcards
Emotional exhaustion, depersonalization, lack of personal accomplishment, and debilitating psychological condition are examples that have been used to conceptualize _________ in the past.
burnout
A behavioral definition for burnout defined by the authors is a ______
in the rate of desirable behaviors within the work situation.
decrease
The authors attribute burnout to the behavior analytic principle of _____
.
extinction
Which of the following behaviors might be observed due to burnout?
(Select all that apply)
tardiness
intention to resign
staff turn over
absenteeism
all of the above
Positive interactions with the client and administrative tasks were considered ____ Work Related Behaviors within the current study.
Desirable
Longer work hours were often associated with which of the following observable behaviors?
(Select all that apply)
more negative interactions
more custodial care without client interactions
less positive interactions
custodial care with positive client interactions
more negative interactions
more custodial care without client interactions
less positive interactions
According to the authors, to learn more about burnout, we should look to this method of data collection.
______ observation
direct
Avoiding interactions with clients was typically positively correlated with which of the following activities?
(Select all that apply)
administrative tasks
off task activities
off unit, authorized
off unit, unauthorized
administrative tasks
off task activities
Which of the following examples were used to collect data regarding absenteeism in the current study?
self-reports
reviewing time cards
time sampling
coworker ratings of absenteeism
reviewing time cards
Which of the following concerns were stated as contributors to burnout?
(Select all that apply)
role ambiguity
role conflicts
overload
lack of training
all of the above
