Job Satisfaction (Hantula)

Question 1

-as a leadership responsibility
-as an organizational obligation
-as an ethical imperative

Hantula views job _______ as all of the above.

Answer 1

satisfaction

Question 2

All of the following factors might be impacted by job satisfaction:

-quality of family life
-______ engagement and involvement
-a child’s emotional development
-a child’s intellectual development
-a child’s social development

Answer 2

community

Question 3

In the section, “A Management Tool, but Perhaps Not a Management Responsibility,” which of the following statements are described by the author regarding the “happy productive worker”?

(Select all that apply)

Interest in job satisfaction stemmed from an assumption that morale and productivity were causally connected.

There is no evidence showing that any dispositional characteristics constrain the effects of environmental or organizational efforts to improve job satisfaction.

A presumed job satisfaction-job performance link can put the individual at fault due to perceived internal factors.

Research has shown that correlations between job satisfaction and turnover are low.

Different researchers have described the relationship between job satisfaction and job performance is nonexistent, low, weak, or moderate.

Answer 3

all of the above

Question 4

All of the following assumptions are made in relation to job satisfaction:

-difference definition
-a presumption that work must be unpleasant
-an equating of _____ with reinforcers
-the normalcy of aversive control

Answer 4

rewards

Question 5

All of the following variables might be considered a limitation when considering rewards as reinforcers:

-Well intentioned rewards can backfire if they are not rewarding to the recipient.
-Managers are not always accurate when it comes to predicting what employees find rewarding.
-Rewards that are not reinforcing can undermine ______ motivation.
-If employees are rewarded, the behavior being reinforced (if any at all) is questionable.

Answer 5

intrinsic

Question 6

Which of the following factors is related to high job satisfaction?

(Select all that apply)

high rates of burnout

• low rates of occupational injury

high rates of depression

low rates of retention

• low rate of absences from work

Question 7

Which of the following describes Organizational Leadership Obligation?

(Select all that apply)

to use control for corporate social responsibility

to use control for improving productivity and efficiency

to use control for leadership recognition and gains

to use control for the greater social good

to use control for the good of the organization

Answer 7

to use control for improving productivity and efficiency

to use control for the greater social good

to use control for the good of the organization

Question 8

The author states that all of the following variables can affect both job satisfaction and job performance:

-ethical leadership
-supportive leadership
-goal setting
-feedback
-removing _____ control

Answer 8

aversive

Question 9

Which of the following can be accomplished by highly reinforcing management and leadership practices?

(Select all that apply)

make workplaces more productive

increase turn over

make work places safer

create more employee absences

make employees emotionally healthy

Answer 9

make workplaces more productive

make work places safer

make employees emotionally healthy

Question 10

Which of the following variables are required for constructing reinforcing workplace interventions?

(Select all that apply)

fortune
momentum
knowledge
skills
abilities

Answer 10

knowledge
skills
abilities