mod 14 Flashcards
Even great supervisors may encounter more uncomfortable, less successful supervisory experiences.
For a(n) _____ supervisor, the difference will be significant and distressing while for a(n) ______ supervisor the difference will be less drastic but still noticeable.
novice
experienced
Overly harsh feedback, unclear performance expectations, and lack of follow through are all examples of issues with the
_______ of supervision that may lead to a strained or damaged supervisory relationship.
quality
One or both individuals in a supervisory relationship might behave in a way that hurts the other person. These issues could be a result of all of the following EXCEPT which one?
differences in communication styles
cultural differences
feelings of malice towards the other
personal histories or biases
feelings of malice towards the other
Difficult supervisory relationships should be seen as which of the following?
failures of the supervisor
barriers to learning
learning opportunities
failures of the supervisee
learning opportunities
Which of the following statements regarding supervisory practices is true?
A skilled supervisor is always assessing the health of the supervisory relationship.
It is safe to assume that a supervisory relationship is healthy without assessing how things are going.
If the relationship is satisfactory to the supervisor, it will also be satisfactory to the supervisee.
None of these answers is correct.
A skilled supervisor is always assessing the health of the supervisory relationship.
In addition to asking questions to evaluate the supervisory relationship, what else should the supervisor do?
Ensuring the conversation is genuine and compassionate.
All of these answers are correct.
Make meaningful change in response to the answer.
Actively listen to answers.
All of these answers are correct.
Which of the following is an indicator of problems in a supervisory relationship?
(Select all that apply)
unfavorable affect
avoidance, tardiness, absenteeism
favorable affect
both parties can describe tangible examples of satisfaction
unfavorable affect
avoidance, tardiness, absenteeism
It is critical that the supervisee’s experience of giving feedback to the supervisor is _____.
This will likely help to increase the likelihood of the supervisee giving feedback in the future.
positive
Which of the following is NOT one of the reasons why the supervisor should ask follow-up questions when the supervisee provides feedback?
Follow-up questions establish questioning and answering as interverbal chains that can increase the likelihood of conversation in the moment and in the future.
Follow-up questions can discourage the supervisee from providing critical feedback.
Follow-up questions may provide more insight into effective and ineffective supervisory practices.
Follow-up questions can discourage the supervisee from providing critical feedback.
An important part of the assessment process is appreciation for personal, _____ that is, behavior means different things to different people.
context
Conversations with ____ informants can help a supervisor understand how culture and diversity impact supervisory relationships and provide insight and strategy for solving problems that might arise from cultural differences.
cultural
In addition to listening to feedback from the supervisee, what else should the supervisor do in order to monitor for indicators of problems with the supervisory relationship?
Monitor indicators in their own covert and overt behavior.
Ensure that the supervisee provides only positive feedback.
Avoid conversations about culture and diversity so as not to cause problems in the relationship.
Avoid thinking about their own biases, perceptions, and prejudices.
Monitor indicators in their own covert and overt behavior.
Overt indicators of a problem in the supervisory relationship might be any of the following EXCEPT which one?
supervisor providing higher ratios of corrective to supportive feedback
dreading upcoming meetings
multi-tasking during supervision meetings
supervisor cancelling supervision meetings
dreading upcoming meetings
______ , which involves rejecting or overlooking things deemed unworthy of one’s attention, is one of the most important indicators for a supervisor to monitor in their own behavior.
Dismissiveness
Which of the following is NOT a suggestion made in the chapter for how a supervisor should respond if they suspect life events may be a concern for their supervisee?
Avoid discussing with anyone else to maintain the student’s confidentiality in sharing personal information.
Seek supports from human resources or student support service personnel.
Direct the supervisee to relevant resources and provide accommodations for the supervisee as needed.
Discuss the issue with the supervisee in a compassionate way.
Avoid discussing with anyone else to maintain the student’s confidentiality in sharing personal information.