RPG Chapter 4: Training Work Skills Flashcards

1
Q

Because it usually doesn’t specify the behaviors needed to fulfill specific job duties, a(n)
_______ -training/program isn’t sufficient for providing all the training needed for new direct care staff.

A

orientation

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2
Q

Effective staff training involves supervisors training staff by demonstrating how to perform job duties and watching staff perform those duties. This describes _____ -based training.

A

performance

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3
Q

Why would a training program include a staff knowledge assessment following training?

(Select all that apply)

Post training assessments measure the knowledge of the supervisors.

Post training assessments measure the knowledge staff gained as a result of agency training programs.

Post training assessments measure the knowledge agency training intended to provide.

A

Post training assessments measure the knowledge staff gained as a result of agency training programs.

Post training assessments measure the knowledge agency training intended to provide.

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4
Q

The chapter presents 5 steps to the evidence-based staff training protocol. Step 5 ensures a performance-based approach is also a ____ -based approach.

A

competency

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5
Q

What are some likely potential repercussions when the supervisor cannot correctly demonstrate the target skills for staff?

(Select all that apply)

Staff may refuse to participate in training.

Staff may lose respect for the supervisor.

Staff may decide that the supervisor is incompetent.

Staff training will not be effective.

A

Staff may lose respect for the supervisor.

Staff may decide that the supervisor is incompetent.

Staff training will not be effective.

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6
Q

What are the two main formats for training staff?

Group training and individual training, although the same evidence-based training protocol should be used with both.

Didactic and role play training, although the same evidence-based training protocol should be used with both.

Didactic and role play training, although there are two very different evidence-based training protocols for each.

Group training and individual training, although there are two very different evidence-based training protocols for each.

A

Group training and individual training, although the same evidence-based training protocol should be used with both.

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7
Q

The majority of training time should be spent doing what?

(Select all that apply)

trainers providing extensive feedback to trainees towards the end of the session

trainees practicing the target skills within roleplays

trainers demonstrating the target skills

trainers outlining the performance expectations

A

trainees practicing the target skills within roleplays

trainers demonstrating the target skills

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8
Q

What strategy/strategies are recommended to minimize the time needed to provide effective training?

(Select all that apply)

using a video to provide some initial training before staff are asked to demonstrate competence on the job

using lectures and detailed handouts to assist staff in learning the necessary skills.

initially training a small number of staff who then train a larger number of staff.

ensuring that the trainee can demonstrate the skill competently during at least two roleplays

A

using a video to provide some initial training before staff are asked to demonstrate competence on the job

initially training a small number of staff who then train a larger number of staff.

ensuring that the trainee can demonstrate the skill competently during at least two roleplays

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9
Q

What are some ways in which supervisors can make training more acceptable to staff?

(Select all that apply)

demonstrating the skills necessary to competently perform job duties

providing positive feedback following roleplays

providing training that helps the trainee to competently perform job duties

providing rationale as to why certain job duties are necessary

A

all of the above

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10
Q

How can a supervisor reduce the time it takes to conduct staff training?

Ensure staff competence during role play, ask for questions at the end of training, pyramidal training and role play in session, not in training.

Be well prepared, ensure staff competence during role-play, incorporate visual media and pyramidal training.

Conduct interviews, play movies, ask for questions at the end of training, and role play in session, not in training.

A

Be well prepared, ensure staff competence during role-play, incorporate visual media and pyramidal training.

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