Leadership and Resistance to Change (Geller) Flashcards
According to Goltz and Hietapelto (2002), a person’s power or status among workers or colleagues in an organization is influenced by the magnitude, quality, and quantity of _______.
consequences
Which of the following characteristics does Geller associate with leaders?
(Select all that apply)
manipulating extrinsic consequences
holding people accountable
inspiring others to feel responsible
self-management
self-accountability
inspiring others to feel responsible
self-management
self-accountability
Which of the following methods does the author state that can potentially enhance one’s sense of personal control?
(Select all that apply)
View improvements in net profits as an achievement.
View improvements in no days off as an achievement.
View improvements in production quality as an achievement.
View improvements in community reputation as an achievement.
View improvements in socialization as an achievement.
View improvements in net profits as an achievement.
View improvements in production quality as an achievement.
Which of the following methods can be used to make feedback a positive experience?
(Select all that apply)
considering the nature of the group discussion
providing feedback immediately after noticing need for improvement
making a feedback session constructive
considering the context of the feedback conversation
providing feedback independent of discussing behavioral deficits
considering the nature of the group discussion
making a feedback session constructive
considering the context of the feedback conversation
providing feedback independent of discussing behavioral deficits
Which of the following examples are included in education?
(Select all that apply)
an explanation of the principles and rationale
an ability to help the listener understand why procedures need to be followed
doing something just because you are told to
teaching in industry
implementing policy and directives
an explanation of the principles and rationale
an ability to help the listener understand why procedures need to be followed
Which of the following examples is a strong conditional statement in leadership?
should be
must be
could be
needs to be
this is
could be
Which of the following examples support the importance of active listening in leadership?
(Select all that apply)
It gets a job done quickly.
It is time efficient.
-It allows a personalized action plan.
-It will help leaders to learn another person’s perspective.
- It helps diagnose a situation before promoting change.
Which of the following ways can leaders shift from other-directed to self-directed motivation?
Initiate a plan with expectations rather than mandates.
Initiate a plan with mandates rather than expectations.
Initiate a plan with instructions rather than choices.
Initiate a plan with directions rather than instructions.
Initiate a plan with mandates rather than directions.
Initiate a plan with expectations rather than mandates.
Which of the following ways are examples of leading other people?
(Select all that apply)
supporting
following
instructing
coaching
delegating
supporting
instructing
coaching
delegating
Which of the following characteristics are key distinctions of a leader instead of a manager?
(Select all that apply)
Educate first.
Focus on process.
Give more supportive feedback.
Set expectations.
Use unconditional directives.
Educate first.
Focus on process.
Give more supportive feedback.
Set expectations.
