TXFoN_Mis&UQ104 Flashcards

1
Q

Video clips are stored for how many days in the saved activity section?

A

30 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Your individual differences, characteristics, and experiences that make someone unique and distinct are called?

A

Diversity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

These are characteristics influenced by the experiences someone has had and the choices you’ve made.

A

Acquired

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the name of Comcast’s company intranet?

A

ComcastNow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The date the FCC began requiring service providers to make CableCARDs available.

A

7/1/2004

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What does CPM stand for in XFINITY Home services?

A

Comcast Premise Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This connector is used in high-vibration environments and has a threaded body.

A

Ferrule Connector (FC)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The expected dB loss from a 4-way splitter.

A

7 dB

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

This impairment occurs when two or more carriers encounter a non-linear device, such as oxidized connectors.

A

Harmonics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

These are two types of highly directional antennas used in leakage detection.

A

Yagi and Log Periodic antennas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The unit of measurement for electrical power.

A

Watt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

This length diameter slack loop must be left from the fiber drop cable strand grip to the aerial optical tap port.

A

12 inches

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The frequency band used by WiFi 6 to improve speed and efficiency.

A

5 GHz

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

This app allows users to monitor and control their Xfinity Home system remotely.

A

Xfinity App or Xfinity Home App

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Name the 3 common FTTP connectors.

A

SC/APC, LC/UPC, MPO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

This is a condition that relates the signal level at the output to the signal level at the input.

A

Power transfer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Mid-Split Downstream Range

A

108 Mhz to 1.2GHz

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The rule of thumb considers these three frequency levels.

A

54 MHz, 750 MHz, and Return Loss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Comcast unveils Xfinity as the new brand for technology platforms and products.

A

2010

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

In 2011, where was the Spanish-language Center of Excellence, dedicated to handling sales calls, opened?

A

Miramar, FL.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

In CAFE, this color indicates a ping response time of less than 150 ms.

A

Green

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Primary risk factors alone are usually not problematic unless combined with these 3 variables.

A

Intensity, Frequency, and Duration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

All new installations must have this type of MoCA PoE or MoCA Bondblock installed.

A

-70dB

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Who founded Comcast?

A

Ralph Roberts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

When the weather turns the road conditions slick, the appropriate precaution is to

A

Slow down and avoid braking in a turn or on a curve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What is the unit of measurement for electrical power?

A

Watt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Is a non-continuous signal carrier that changes its output in discreetly timed steps of voltage level.

A

Digital Transmission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

What does DPP stand for?

A

Device Payment Plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

The direction and flow of electrons through any conductor.

A

The path

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

When was the 1st National Championship held in Orlando, FL?

A

2013

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

This impairment is usually present in conversion oscillators used throughout the electronics used to process signals.

A

Phase Noise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

eComFax, Hostway, G-Suite, F-secure, and Norton Security for professionals are examples of this.

A

Cloud Solutions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Name 3 of 5 services by Hello Tech

A

Xfinity self-protection, TV mount/remove, Audio/Video, Computer support, Smart home devices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

The two historical meters previously used at Comcast.

A

JDSU DSAM and Trilithic 860

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

The Mexico and Canada Unlimited Pass for NOW Mobile is how much per month?

A

$5/month

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

There are over this many Xfinity WiFi hotspots.

A

22 million

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

This new Comcast service is introduced as the best value in live TV and top streaming apps.

A

Xfinity StreamSaver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

This ITG should be used to troubleshoot customers inquiring about Xfinity Alerts (Usage-based billing, data usage, copyright infringement, unauthorized access, or changes to the account).

A

Alert Notice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Present a series of questions and troubleshooting steps to isolate the cause of the customer’s symptoms and attempt to fix it.

A

Appropriate ITG

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

This is the OSHA regulation for Aerial Lifts.

A

OSHA 1926.453

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Press and hold the reset button on the back of the XW4 for this amount of time

A

At least 15 seconds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Wtih NOW TV, customers can access On Demand content and more than how many live channels?

A

40

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

This is a brand new Comcast Business cybersecurity defense tool designed to monitor, detect, and respond to threats for enterprise businesses.

A

Managed Detection & Response (MDR)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Port 53

A

DNS (Domain Name System)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

The FCC started requiring all broadband providers to display easy-to-understand Broadband labels starting on this day.

A

April 10th, 2024

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

This new Comcast Business product launched for Ethernet customers in a phased approach.

A

Low Latency Performance Tier PT0

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.

A

Every Minute Matters - Idle Reduction

48
Q

This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.

A

Every Minute Matters - Idle Reduction Program

49
Q

What are the two customer billing systems used by Comcast?

A

Amdocs/CSG

50
Q

The date the NPS began for our Customer Experience Journey.

A

May 5th, 2015

51
Q

Broadband Labels were required to be displayed by all mobile and broadband carriers as of this date.

A

April 10th, 2024

52
Q

CCC

A

Comcast Connection Center

53
Q

The standard that covers individual fiber color code for identification.

A

EIA/TIA-598 Color Coding of Fiber Optic Cable

54
Q

Type of fiber connector used for RFoG installations and MetroE.

A

SC/APC

55
Q

This wavelength is primarily used for GPON and XG-PON.

A

1490 nm

56
Q

In analog TV signals, this impairment is caused when two signals arrive at a receiver just before or after the desired TV signal.

A

Ghosting

57
Q

These are built-in controls that adjust levels in discrete steps in HFC actives.

A

Gain Control Potentiometer

58
Q

Mid-span attachments must always be installed in this order.

A

Pole, Mid-span, Premise/House

59
Q

This method of encryption ensures that data can only be read by the intended recipient.

A

End-to-End Encryption

60
Q

Measures the waveform’s amplitude at fixed intervals of time and converts it to a binary number.

A

Digitizer

61
Q

Type of amplifier adjustment controls that allow continuous adjustment of levels in discrete steps.

A

Gain Control Potentiometer

62
Q

Is a form of modulation in which the instantaneous value of the modulation signal varies the amplitude of the signal.

A

AM

63
Q

The infrared band exists in this range of frequencies.

A

1600 to 750nm

64
Q

What are the four factors that contribute to the current node score?

A

Preventive Maintenance, Demand Maintenance, Upstream Events, and Downstream Events

65
Q

What are the 3 sections of Career Hub?

A

Suggestions for You, Plan, Explore

66
Q

What Workday page was formerly known as your IDP/individual development plan, lets you set personal goals for your future?

A

Career Growth Plan

67
Q

Once you’ve checked and cleared the path to the work site pole, what do you do next?

A

Check for voltage at the pole, damage to the pole, and firm ground for the ladder

68
Q

In Watchtower Maps, what will allow you to Create Ticket, Create Job, Close Event, or Clear Event?

A

Event Actions

69
Q

Watchtower Map Settings include at least 3 of these.

A

Map Visual, Device Layer, Device Theme, Topology Layer

70
Q

This is the specification that most hardline connectors must be tightened to.

A

15-20 foot lbs

71
Q

Comcast launches Digital TV.

A

1997

72
Q

Comcast launched its first broadband product, Comcast@Home, in which markets?

A

Baltimore, MD, and Sarasota, FL

73
Q

How many Lift Zones has Comcast created nationwide to provide safe places for students to access the internet?

A

1250+ or more than 1250

74
Q

In 2011, how many low-income Americans were connected to the Internet through Internet Essentials?

A

Over 10 million.

75
Q

In 2011, Comcast became the first provider to stream content from which premium channels?

A

HBO, Showtime, Cinemax, Starz, and Encore.

76
Q

In 2011, Comcast was the first large Internet provider in North America to deploy which new technology?

A

IPv6.

77
Q

What section of the Xfinity internet support site provides millions of Xfinity Hotspots throughout Comcast’s Footprint?

A

Xfinity Wifi Hotspots

78
Q

This section of the Xfinity internet support site shows customers how to optimize speeds and determine how to update their wireless network and modem.

A

WiFi Speeds

79
Q

This WiFi repair tool is accessed through Einstein360.

A

xFi Agent View

80
Q

In Grafana, this is where the tagged, favorite dashboards and elements listed for quick access can be located.

A

Home Dashboard

81
Q

This Grafana dashboard allows the user to monitor the health of the upstream for the physical plant.

A

vCMTS MD Details

82
Q

NIOSH has identified these 5 ergonomic risk factors that place significant stress on the body.

A

Forceful Exertion, Awkward Postures, Repetitive Motions, Contact Stress, and Static Postures

83
Q

NIOSH has identified these 2 primary ergonomic risk factors.

A

Forceful Exertions and Awkward Postures

84
Q

PHY rates must be greater than or equal to this for MoCA version 1.0/1.1.

A

200 Mbps

85
Q

What is the expected maximum PHY rate range for MoCA Version 2.0?

A

600Mbps-1200Mbps

86
Q

When was Comcast founded?

A

1963

87
Q

This formula is used to express the ratio of two powers expressed in mW

A

dB= 10log (P2/P1)

88
Q

When passing or changing lanes, what should you do to check the traffic coming up behind you?

A

Check your rear-view mirror, do a 45-degree scan using your side-view mirrors, then do a 90-degree head check

89
Q

How can an Internet Essentials customer get their getting started kit?

A

Mail or by visiting a Xfinity store

90
Q

This corresponds to the shortest wavelength in the visible spectrum.

A

Violet

91
Q

Measures the waveform’s amplitude at fixed intervals of time and converts it to a binary number.

A

Digitizer

92
Q

Plenum and riser cables must meet fire safety test standards in accordance with these two NFPA articles.

A

262 and 90A

93
Q

Backed by a $1 billion commitment, this company-wide initiative deepens the impact of our efforts to connect people to the Internet, deliver digital skills, create new career pathways, and support entrepreneurs.

A

Project UP

94
Q

When troubleshooting no AC on a power supply, check this component first.

A

Service Power Inserter (SPI) or Alt box

95
Q

Comcast Business service that provides an easy-to-add option for businesses looking to make use of software as a service solutions.

A

Cloud Solutions

96
Q

The frequency range the XM meter will check when ran.

A

5 MHz to 125 MHz

97
Q

NOW Mobile offers an incredible value on this amount of 5G data?

A

Unlimited

98
Q

NOW Mobile is what price per line, per month, with taxes and fees included?

A

25

99
Q

With NOW Mobile, you can connect to how many Xfinity WiFi Hotspots?

A

22 million+

100
Q

This type of unity gain amplifier will pass the OFDMA signal.

A

Mid-Split Amps

101
Q

Comcast launches enhanced WiFi parental control tool for xFi customers, allowing parents to automatically pause network connectivity in the home.

A

2019

102
Q

Comcast introduced XiOne, a 4K, WiFi 6 global streaming TV device in this year.

A

2021

103
Q

Xfinity WiFi Motion allows the use of an advanced xFi gateway as a motion sensor starting in which year?

A

2023

104
Q

What are the three possible resolutions for an ITG?

A

Ticket, Transfer, Truck Roll

105
Q

This ITG has the expanded Tier 1 demarcation. Please use it for all customer-requested settings updates.

A

Xfinity Wireless Gateway Settings

106
Q

This percentage of businesses have experienced a cyber security attack.

A

67 percent

107
Q

This other risk is caused by falling or equipment failure or performing an unstable maneuver.

A

Injuries

108
Q

This is a movable, mechanical structure used to support a platform, material handling components, or attachments on a unit.

A

Boom

109
Q

All new outdoor F-connectors must have this attached or pre-installed to the connector.

A

Thread Protector

110
Q

Outdoor F-81 barrel connectors must meet the minimum requirements for this ANSI/SCTE specification.

A

1

111
Q

How many concurrent screens can be used with NOW TV?

A

3

112
Q

Since 2019, we have reduced our enterprisewide Scope 1 and 2 greenhouse gas emissions by more than what percentage?

A

30

113
Q

In 2023, we sourced approximately this many million megawatt-hours (MWh) of clean and renewable energy.

A

1.1

114
Q

This approximate percentage of enterprise electricity load was sourced from carbon-free electricity in 2023.

A

25

115
Q

Outline or multiple images of the primary TV picture offset to either side

A

Ghost