TXFoN_Mis&UQ104 Flashcards
Video clips are stored for how many days in the saved activity section?
30 days
Your individual differences, characteristics, and experiences that make someone unique and distinct are called?
Diversity
These are characteristics influenced by the experiences someone has had and the choices you’ve made.
Acquired
What is the name of Comcast’s company intranet?
ComcastNow
The date the FCC began requiring service providers to make CableCARDs available.
7/1/2004
What does CPM stand for in XFINITY Home services?
Comcast Premise Management
This connector is used in high-vibration environments and has a threaded body.
Ferrule Connector (FC)
The expected dB loss from a 4-way splitter.
7 dB
This impairment occurs when two or more carriers encounter a non-linear device, such as oxidized connectors.
Harmonics
These are two types of highly directional antennas used in leakage detection.
Yagi and Log Periodic antennas
The unit of measurement for electrical power.
Watt
This length diameter slack loop must be left from the fiber drop cable strand grip to the aerial optical tap port.
12 inches
The frequency band used by WiFi 6 to improve speed and efficiency.
5 GHz
This app allows users to monitor and control their Xfinity Home system remotely.
Xfinity App or Xfinity Home App
Name the 3 common FTTP connectors.
SC/APC, LC/UPC, MPO
This is a condition that relates the signal level at the output to the signal level at the input.
Power transfer
Mid-Split Downstream Range
108 Mhz to 1.2GHz
The rule of thumb considers these three frequency levels.
54 MHz, 750 MHz, and Return Loss
Comcast unveils Xfinity as the new brand for technology platforms and products.
2010
In 2011, where was the Spanish-language Center of Excellence, dedicated to handling sales calls, opened?
Miramar, FL.
In CAFE, this color indicates a ping response time of less than 150 ms.
Green
Primary risk factors alone are usually not problematic unless combined with these 3 variables.
Intensity, Frequency, and Duration
All new installations must have this type of MoCA PoE or MoCA Bondblock installed.
-70dB
Who founded Comcast?
Ralph Roberts
When the weather turns the road conditions slick, the appropriate precaution is to
Slow down and avoid braking in a turn or on a curve
What is the unit of measurement for electrical power?
Watt
Is a non-continuous signal carrier that changes its output in discreetly timed steps of voltage level.
Digital Transmission
What does DPP stand for?
Device Payment Plan
The direction and flow of electrons through any conductor.
The path
When was the 1st National Championship held in Orlando, FL?
2013
This impairment is usually present in conversion oscillators used throughout the electronics used to process signals.
Phase Noise
eComFax, Hostway, G-Suite, F-secure, and Norton Security for professionals are examples of this.
Cloud Solutions
Name 3 of 5 services by Hello Tech
Xfinity self-protection, TV mount/remove, Audio/Video, Computer support, Smart home devices
The two historical meters previously used at Comcast.
JDSU DSAM and Trilithic 860
The Mexico and Canada Unlimited Pass for NOW Mobile is how much per month?
$5/month
There are over this many Xfinity WiFi hotspots.
22 million
This new Comcast service is introduced as the best value in live TV and top streaming apps.
Xfinity StreamSaver
This ITG should be used to troubleshoot customers inquiring about Xfinity Alerts (Usage-based billing, data usage, copyright infringement, unauthorized access, or changes to the account).
Alert Notice
Present a series of questions and troubleshooting steps to isolate the cause of the customer’s symptoms and attempt to fix it.
Appropriate ITG
This is the OSHA regulation for Aerial Lifts.
OSHA 1926.453
Press and hold the reset button on the back of the XW4 for this amount of time
At least 15 seconds
Wtih NOW TV, customers can access On Demand content and more than how many live channels?
40
This is a brand new Comcast Business cybersecurity defense tool designed to monitor, detect, and respond to threats for enterprise businesses.
Managed Detection & Response (MDR)
Port 53
DNS (Domain Name System)
The FCC started requiring all broadband providers to display easy-to-understand Broadband labels starting on this day.
April 10th, 2024
This new Comcast Business product launched for Ethernet customers in a phased approach.
Low Latency Performance Tier PT0
This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.
Every Minute Matters - Idle Reduction
This fleet program by Comcast has contributed to avoiding nearly 81,000 metric tons of greenhouse gas emissions.
Every Minute Matters - Idle Reduction Program
What are the two customer billing systems used by Comcast?
Amdocs/CSG
The date the NPS began for our Customer Experience Journey.
May 5th, 2015
Broadband Labels were required to be displayed by all mobile and broadband carriers as of this date.
April 10th, 2024
CCC
Comcast Connection Center
The standard that covers individual fiber color code for identification.
EIA/TIA-598 Color Coding of Fiber Optic Cable
Type of fiber connector used for RFoG installations and MetroE.
SC/APC
This wavelength is primarily used for GPON and XG-PON.
1490 nm
In analog TV signals, this impairment is caused when two signals arrive at a receiver just before or after the desired TV signal.
Ghosting
These are built-in controls that adjust levels in discrete steps in HFC actives.
Gain Control Potentiometer
Mid-span attachments must always be installed in this order.
Pole, Mid-span, Premise/House
This method of encryption ensures that data can only be read by the intended recipient.
End-to-End Encryption
Measures the waveform’s amplitude at fixed intervals of time and converts it to a binary number.
Digitizer
Type of amplifier adjustment controls that allow continuous adjustment of levels in discrete steps.
Gain Control Potentiometer
Is a form of modulation in which the instantaneous value of the modulation signal varies the amplitude of the signal.
AM
The infrared band exists in this range of frequencies.
1600 to 750nm
What are the four factors that contribute to the current node score?
Preventive Maintenance, Demand Maintenance, Upstream Events, and Downstream Events
What are the 3 sections of Career Hub?
Suggestions for You, Plan, Explore
What Workday page was formerly known as your IDP/individual development plan, lets you set personal goals for your future?
Career Growth Plan
Once you’ve checked and cleared the path to the work site pole, what do you do next?
Check for voltage at the pole, damage to the pole, and firm ground for the ladder
In Watchtower Maps, what will allow you to Create Ticket, Create Job, Close Event, or Clear Event?
Event Actions
Watchtower Map Settings include at least 3 of these.
Map Visual, Device Layer, Device Theme, Topology Layer
This is the specification that most hardline connectors must be tightened to.
15-20 foot lbs
Comcast launches Digital TV.
1997
Comcast launched its first broadband product, Comcast@Home, in which markets?
Baltimore, MD, and Sarasota, FL
How many Lift Zones has Comcast created nationwide to provide safe places for students to access the internet?
1250+ or more than 1250
In 2011, how many low-income Americans were connected to the Internet through Internet Essentials?
Over 10 million.
In 2011, Comcast became the first provider to stream content from which premium channels?
HBO, Showtime, Cinemax, Starz, and Encore.
In 2011, Comcast was the first large Internet provider in North America to deploy which new technology?
IPv6.
What section of the Xfinity internet support site provides millions of Xfinity Hotspots throughout Comcast’s Footprint?
Xfinity Wifi Hotspots
This section of the Xfinity internet support site shows customers how to optimize speeds and determine how to update their wireless network and modem.
WiFi Speeds
This WiFi repair tool is accessed through Einstein360.
xFi Agent View
In Grafana, this is where the tagged, favorite dashboards and elements listed for quick access can be located.
Home Dashboard
This Grafana dashboard allows the user to monitor the health of the upstream for the physical plant.
vCMTS MD Details
NIOSH has identified these 5 ergonomic risk factors that place significant stress on the body.
Forceful Exertion, Awkward Postures, Repetitive Motions, Contact Stress, and Static Postures
NIOSH has identified these 2 primary ergonomic risk factors.
Forceful Exertions and Awkward Postures
PHY rates must be greater than or equal to this for MoCA version 1.0/1.1.
200 Mbps
What is the expected maximum PHY rate range for MoCA Version 2.0?
600Mbps-1200Mbps
When was Comcast founded?
1963
This formula is used to express the ratio of two powers expressed in mW
dB= 10log (P2/P1)
When passing or changing lanes, what should you do to check the traffic coming up behind you?
Check your rear-view mirror, do a 45-degree scan using your side-view mirrors, then do a 90-degree head check
How can an Internet Essentials customer get their getting started kit?
Mail or by visiting a Xfinity store
This corresponds to the shortest wavelength in the visible spectrum.
Violet
Measures the waveform’s amplitude at fixed intervals of time and converts it to a binary number.
Digitizer
Plenum and riser cables must meet fire safety test standards in accordance with these two NFPA articles.
262 and 90A
Backed by a $1 billion commitment, this company-wide initiative deepens the impact of our efforts to connect people to the Internet, deliver digital skills, create new career pathways, and support entrepreneurs.
Project UP
When troubleshooting no AC on a power supply, check this component first.
Service Power Inserter (SPI) or Alt box
Comcast Business service that provides an easy-to-add option for businesses looking to make use of software as a service solutions.
Cloud Solutions
The frequency range the XM meter will check when ran.
5 MHz to 125 MHz
NOW Mobile offers an incredible value on this amount of 5G data?
Unlimited
NOW Mobile is what price per line, per month, with taxes and fees included?
25
With NOW Mobile, you can connect to how many Xfinity WiFi Hotspots?
22 million+
This type of unity gain amplifier will pass the OFDMA signal.
Mid-Split Amps
Comcast launches enhanced WiFi parental control tool for xFi customers, allowing parents to automatically pause network connectivity in the home.
2019
Comcast introduced XiOne, a 4K, WiFi 6 global streaming TV device in this year.
2021
Xfinity WiFi Motion allows the use of an advanced xFi gateway as a motion sensor starting in which year?
2023
What are the three possible resolutions for an ITG?
Ticket, Transfer, Truck Roll
This ITG has the expanded Tier 1 demarcation. Please use it for all customer-requested settings updates.
Xfinity Wireless Gateway Settings
This percentage of businesses have experienced a cyber security attack.
67 percent
This other risk is caused by falling or equipment failure or performing an unstable maneuver.
Injuries
This is a movable, mechanical structure used to support a platform, material handling components, or attachments on a unit.
Boom
All new outdoor F-connectors must have this attached or pre-installed to the connector.
Thread Protector
Outdoor F-81 barrel connectors must meet the minimum requirements for this ANSI/SCTE specification.
1
How many concurrent screens can be used with NOW TV?
3
Since 2019, we have reduced our enterprisewide Scope 1 and 2 greenhouse gas emissions by more than what percentage?
30
In 2023, we sourced approximately this many million megawatt-hours (MWh) of clean and renewable energy.
1.1
This approximate percentage of enterprise electricity load was sourced from carbon-free electricity in 2023.
25
Outline or multiple images of the primary TV picture offset to either side
Ghost
