BigG_RVF Flashcards

1
Q

Step 1 of the video home equipment installation process.

A

Establish Customer’s Requirements

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2
Q

Step 2 of the video home equipment installation process.

A

Assess Current Home Equipment Setup

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3
Q

Step 3 of the video home equipment installation process.

A

Plan Installation of the Home Equipment

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4
Q

Step 4 of the video home equipment installation process.

A

Connect, Configure, and Install the Home Equipment

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5
Q

Step 5 of the video home equipment installation process.

A

Verify the Installation

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6
Q

Step 6 of the video home equipment installation process.

A

Educate the Customer

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7
Q

The decade black and white television sets became available for purchase.

A

1930’s

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8
Q

The decade color television sets were introduced.

A

1950’s

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9
Q

The decade TV remotes were introduced.

A

1950’s

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10
Q

The decade plasma, flat panel, and LCD technologies allowed the making of thinner TVs.

A

2010’s

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11
Q

CRT TV

A

Cathode Ray Tube Television

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12
Q

These TVs had a projector built into the TV.

A

Rear Projection

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13
Q

These TVs use thousands of fluorescent lights grouped in sets of 3.

A

Plasma

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14
Q

Plasma TVs used thousands of fluorescent lights grouped in sets of these three colors.

A

Red, Green, and Blue

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15
Q

LCD TV

A

Liquid Crystal Display Television

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16
Q

These TVs use backlighting behind crystals, which block or pass light to create images.

A

LCD

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17
Q

LED

A

Light Emitting Diode

18
Q

LED backlighting can result in TV screens as thin as this.

A

.03 inches

19
Q

OLED TV

A

Organic Light-Emitting Diode Television

20
Q

These TVs control the behavior of each pixel.

A

OLED

21
Q

The last Xfinity remote that used different colors for the shortcut buttons.

A

XR2

22
Q

The first Xfinity remote that has voice control.

A

XR11

23
Q

The current Xfinity remote given to X1 customers.

A

XR15

24
Q

The Xfinity remote that was used for Flex boxes.

A

XR16

25
Q

The Xfinity remote specifically for Xumo stream customers.

A

XR100

26
Q

The Xfinity remote customers can order with better accessibility features.

A

XRA

27
Q

Hold these buttons down to initiate a factory reset on the XR100 until it beeps.

A

Back and Plus

28
Q

Press these three buttons in order to finish factory resetting the XR100.

A

9, 8, then 1

29
Q

Hold these two buttons down to initiate a factory reset on the XRA remote until the remote buzzes.

A

Home and Page Up

30
Q

Press these three buttons in order to finish a factory resetting the XRA remote.

A

9, 8, then 1

31
Q

The website to access the Xfinity Web Remote.

A

remote.xfinity.com

32
Q

This is a 19-pin compact audio/video interface for transmitting uncompressed digital data.

A

HDMI

33
Q

HDMI

A

High-Definition Multimedia Interface

34
Q

The two most common mediums used at Comcast to carry independent video signals to TV sets.

A

Coax and HDMI

35
Q

This is a common type of digital audio cable that supports Dolby Digital 5.1, 6.1, 7.1 output.

A

SPDIF

36
Q

SPDIF

A

Sony/Philips Digital Interconnect Format

37
Q

This type of fiber optic cable transmits audio information and supports Dolby Digital 5.1, 6.1, 7.1, 7.2, THX, DTS, and Atmos.

A

SPDIF Optical Cable

38
Q

The term used to describe a device that takes the cable input and processes it so that the customer’s television set can display all authorized services.

A

Set-Top Box

39
Q

The two brands we used for legacy TV set-top box equipment.

A

Motorola and Cisco

40
Q

This device is what is inside most set-top boxes that allows encryption of the signal but kept as a non-embedded component of the set-top box.

A

CableCARD