LilG_GiSh+3 Flashcards
What is Comcast NBCUniversal’s rating in the 2023 Hispanic Association on Corporate Responsibility Corporate Inclusion Index?
5 stars
What is Comcast NBCUniversal’s ranking in Fair360 (AKA DiversityInc) Top 50 list of the nation’s most inclusive companies?
13
What is Comcast NBCUniversal’s ranking in Great Places to Work® and Fortune 100 Best Companies to Work For 2023?
9
What is Comcast NBCUniversal’s ranking as overall employer in the ‘Best for Vets’ ranking by Military Time?
2
What are Comcast’s 3 Inclusive behaviors?
- Commit to life long learning 2. Demonstrate compassion 3. Act with intention
What does DE&I stand for?
Diversity, Equity and Inclusion
Your individual differences, characteristics and experiences that make someone unique and distinct.
Diversity
These are characteristics someone is born with
inherent characteristics?
These are characteristics influenced by the experiences someone has had and the choices you’ve made.
acquired characteristics?
Fair treatment, accessible opportunity and advancement for all people, specifically those who are from marginalized communities and backgrounds
Equity
What is the definition of Equality?
Refers to equal opportunity and the same levels of support for all groups, regardless of background.
What is inclusive language?
Wording that puts people first and never intentionally excludes people from a group.
What is allyship?
Requires action. It is an active and consistent practice of using power and privilege to drive inclusion for all.
What does BIPOC stand for?
Black, Indigenous and other People of Color
The unequal treatment of a person or group of people based upon a certain (perceived) identity.
What is the definition of Discrimination?
This term refers to a quantification of a small fraction of the population around race, gender, sexual orientation, religion, etc.
Minority
Eligible employees able to receive this upon the completion of Accessibility and Inclusive Experiences Foundational Program AND Comcast’s Accessibility and Inclusive Experiences for Designers.
What is IAAP?
Where can you find free membership, exam fee waivers, prep courses, and study groups for the IAAP?
AXN Accessible eXperience Network
This is a third party entity that can accept workplace accommodations requests.
What is Sedgwick?
According to the 2023 Military Engagement Report, how many thousands of employees were in VetNet?
9000
What holiday takes place on January 4th on the DE&I Culture and Holiday Calendar?
World Braille Day
What weeklong tech-related celebration takes place between February 18-24?
National Engineers Week
What takes place on March 31st on the DE&I Culture and Holiday Calendar?
International Transgender Day of Visibility
What month is celebrated in May along with Asian Pacific Heritage Month and Military Month?
Mental Health Awareness
What holiday is marked annually on the third Thursday of May?
Global Accessibility Awareness Day or GAAD
What holiday celebrates the day in 1865 when enslaved Texans finally heard they were free?
Juneteenth or June 19th
What is the only holiday for August on the DE&I Culture and Holiday Calendar?
Women’s Equality Day or August 19th
What is October 14th historically known as?
Columbus Day and is now also known as Indigenous Peoples’ Day
What holiday takes place on November 11th and is also known as Armistice Day?
Veteran’s Day
What holiday is held annually on the Friday after Thanksgiving?
Native American Heritage Day
This program is Comcast’s social recognition experience that allows you to show appreciation anytime, anywhere, hosted on Xchange.
What is THX
These important dates are celebrated in Xchange, in the Celebrations tile.
Service Anniversaries
What milestone Anniversaries are celebrated on Xchange?
1, 3, 5 and every 5 years after until 45 years
How are eligible employees notified and gain access to the gift catalog?
Receive an email message from Xchange with a link
On what day will employees eligible for the 5-year incremental anniversary gift catalog be sent that link?
On the day of your service anniversary
If you are celebrating a 5-year incremental anniversary with Comcast, what can you expect?
Celebration page on Xchange and Anniversary Gift Catalog
If you were out on leave during your milestone service anniversary, what action can you take?
Submit a ticket in Xchange
How much time do you have to make a gift selection in Xchange?
6 months from anniversary date
To send thx to someone, you can search for them how?
By name, NT ID, email
What 2 replies can you send to a thx recognition?
heart or comment
This employee recognition program has evolved over the last two decades with new awards and categories to celebrate employees who go above and beyond to serve our customers and each other.
Circle of Success Awards
What are the 4 key areas of the Circle of Success Awards?
Innovation, Promoter, Customer Experience and Accelerator
What categories are included in the Circle of Success; Innovation Awards?
Customer, Employee, Operational, Product
What are the eligibility requirements for the Circle of Success; Innovation Awards?
All U.S. employees are eligible to be nominated and anyone can submit a nomination
What work practices do the Circle of Success; Promoter Awards recognize?
Driving a commitment to customer satisfaction
Who should be nominated for the Promoter Award?
Eligible teammates who are ‘owning’ the customer experience end-to-end
What awards fall under the Circle of Success; Promoter Award category?
Most Spirited Champion, Employee Empowerment Role Model
What employees are eligible for the ‘Most Spirited Champion’ Promoter Award?
All employees
What Circle of Success; Promoter Award is for employees at a supervisor level or above?
Employee Empowerment Role Model
Are the Circle of Success; Promoter Awards individual or team nominations?
Individual award nominations
What are the 2 awards in the Circle of Success; Customer Experience category?
Xfinity Love Award and Elevations Impact Award
What Circle of Success; Customer Experience award was added in 2023?
Xfinity Love or Xfinity Love Award
What does the Xfinity Love Award recognize?
Frontline teammates who go above and beyond for our customers.
Who shares nominations for the ‘Xfinity Love’ Promoter Award?
Customers through social media, NPS surveys, and thank you emails.
What areas are eligible for the ‘Xfinity Love’ Promoter Award?
CARE, Tech, and Retail
Is the ‘Xfinity Love’ Promoter Award an individual or team nomination?
Individual award nominations
What Promoter Award celebrates one solved elevation from the calendar year that had the greatest national impact?
Elevations Impact or Elevations Impact Award
Who are the honorees for the Elevations Impact Award?
The employee who raised the elevation and the teams who solutioned for it.
What are the 2 Accelerator Awards?
Dispatch Award and Warehouse Award
Which Circle of Success Award category is metric-driven?
Accelerator Awards
How often do the Circle of Success recognition events take place?
Annually
Who is eligible for Circle of Success awards?
All U.S. based cable & corporate employees
What does EXCEL stand for in the Comcast Business EXCEL program?
EXcellent Customer Experience Leaders
What type of awards are EXCEL awards?
Metrics-driven
How many customer-facing employees are recognized with EXCEL awards?
60
What do all EXCEL winners receive?
A Certificate of Recognition, Executive Letter, E-Signature Label, an exclusive invitation to the Quarterly EXCEL Engagement Series, and an EXCEL executive pen.
What do grand prize winners of the EXCEL incentive get?
To attend the EXCEL Summit
What is the President’s Club?
This contest rewards employees who have achieved excellence in sales performance with a week-long celebration.
Where will the 2024 President’s Club winners celebrate in March 2025?
Playa Mujeres, Mexico
When were the current Employee Resource Groups National Guidelines published?
10/27/2023
What is the total minimum number required for an ERG board?
10
To whom is a proposed chapter of an ERG presented?
National Champions
What is the maximum number of ERG chapters an employee can join?
1
How many hours per month are permitted for someone in an ERG leadership role?
8 for full time employees, 4 for part time employees
How many hours per month are permitted for someone in an ERG member role?
2 for full time employees, 1 for part time employees
What is the policy regarding approval for employees participating in ERG-related activities outside of normal work hours?
Employees do not need to obtain approval to participate.
What are the four focus areas of the 4C Model?
Culture, Community, Commerce, Career
What is the minimum number of ERG chapter co-leads that should exist?
2
What is the name of the National ERG Event Management Site?
myImpact
Under which corporate team does the ERG Strategy Team fall?
Impact & Inclusion
How often does the Head of the ERG Strategy Team meet with all National Champions?
At least 1 time per month
What is the length of commitment required for an ERG Co-Lead?
2 years
When is the Elevate Fund Application open?
From the 1st to the 15th of January through October
How often is budget guidance provided by each division’s DE&I Leader/unit?
Annually
What fund enhances and supplements existing ERG programmatic budgets?
Elevate Fund
What are the three criteria that must be satisfied before applying for Elevate Funding?
Collaboration, Programming Pillars, and Educational Focus
What type of non-ERG group fosters a culture of inclusion?
Affinity Workgroups
What are the three types of DE&I Employee Engagement groups?
Affinity Workgroups, DE&I Focused Councils, Employee Resource Groups
What DE&I Employee Engagement group is not employee-led?
DE&I Focused Councils
What is an example of an Affinity Workgroup?
The BENgineers
How long do National Advisory Council members serve in their terms?
2 years
What ally network focuses on women in tech?
Techwomen
What site helps you upskill in core DE&I skills and concepts?
Diversity, Equity, Inclusion, & Accessibility Learning Site (DEIA)
What features leaders discussing various DE&I topics?
DE&I Speaker Series
What is the total number of Employee Resource Groups at Comcast?
9
What ERG empowers People with Disabilities and their allies?
MyAbilities Network
What ERG enhances employee engagement for LGBTQ employees?
OUT (or OUT @ Comcast)
What ERG educates and empowers Hispanic and Latino professionals?
Unidos
What ERG supports Comcast veterans and their families?
VetNet
What ERG amplifies Indigenous voices?
Indigenous (or Indigenous@Comcast)
What ERG focuses on attracting Asian and Pacific Islander American talent?
APA or Asian Pacific Americans
What ERG strengthens relationships among Black employees?
BEN or Black Employee Network
What ERG provides opportunities for women and their allies?
WN or Women’s Network
What ERG drives innovation and collaboration for future leaders?
YPN or Young Professionals Network
What is an important driver in the success of DE&I efforts?
Providing advice to senior executive teams on DE&I initiatives.
What does the external DE&I Advisory Council represent?
The interests of various marginalized communities.
What groups make up the National DE&I Council for Comcast Cable?
The Steering Council and the People & Culture Committee
What council focuses on strategic areas of the DE&I journey?
National DE&I Council for Comcast Cable
What is the DE&I Employee Advisory Council (EAC)?
A rotating council providing advice and recommendations.
What month is National Disability Employment Awareness Month?
October
What month is National Asian American and Pacific Islander (AAPI) Heritage Month?
May
What month is National Black History Month?
February
What month is Military Appreciation Month?
May
When is Hispanic Heritage Month?
September 15 to October 15
What month is Women’s History Month?
March
What month is Native American Heritage Month?
November
What month is Pride month?
June
What ERG is Enterprise-wide only?
Indigenous
What are Employee Resource Groups?
Employee-led groups that foster a culture of diversity, respect, and inclusion.
How many ERG National Champions are there?
17
What is the credo of the ERGs?
“You don’t have to be to belong!”
What site/platform is used to sign up for ERGs?
Workday
What are the 5 key pillars of our approach to DE&I?
Governance, Workforce, Supplier Diversity, Programming, Community Impact
What is the Comcast podcast that features subject matter experts?
Moments That Matter
What percentage of disabilities are non-apparent?
70
What is the Accessibility website?
accessibility.comcast.com
What is in the middle of the APA logo?
A flower
What symbol is hidden in the B in the BEN logo?
An equal sign
What are the key pillars?
Governance, Workforce, Supplier Diversity, Programming, Community Impact
What is the name of the Comcast podcast that features subject matter experts?
Moments That Matter
What is the URL for Comcast’s Accessibility website?
accessibility.comcast.com
What is in the middle of the APA logo?
a flower
What symbol is hidden in the B in the BEN logo?
an equal sign
In the Indigenous logo, what takes the place of the tittle?
a feather
What ERG logo has an arrow?
MyAbilities
Where is the rainbow in the Out logo?
Underlining ‘Out’
What do the ‘i’ in Unidos and the ‘y’ in YPN represent?
a person or stick figure
What image is incorporated in the VetNet logo?
a medal
What is the name of the ERG budget managed by Corporate Impact & Inclusion?
Elevate Fund
How many tiers are in the ERG Issue Escalation Model?
3
What should be referenced before using the ERG Issue Escalation Model?
ERG Program Guidelines
In what tile would you find email and comms templates?
Communications
Where would you find Events Checklists?
Communications tile or Events Toolkit
What year was Universal founded?
1912
When was Ralph Roberts born?
March 13th, 1920
What year did NBC become the first national broadcast network?
1926
In what year did the first regularly scheduled TV broadcasts happen?
1928
What year did the FCC adopt an engineering standard for television broadcasting?
1941
What year were original standards for commercial television broadcasting adopted by the FCC?
1941
What year did ‘TODAY’ premiere?
1952
What year did ‘The Tonight Show’ debut?
1954
What year did the peacock logo premiere?
1956
What year did ‘Saturday Night Live’ begin?
1975
What year did ‘Late Night’ debut?
1982
In what year did Dan Aaron receive the Distinguished Vanguard Award?
1987
In what year did CNBC launch?
1989
In what year was Sky founded in the UK?
1989
What year did Ralph Roberts win the Distinguished Vanguard Award?
1993
What year was Brian Roberts named NCTA chairman?
1995
What year was Comcast-Spectacor formed?
1996
In what year did MSNBC launch?
1996
What year did the Style Network launch?
1998
What year did ‘Will & Grace’ join the NBC lineup?
1998
What year was Ralph Roberts inducted into the Cable Hall of Fame?
2000
What year was Focus Features founded?
2002
What year was Julian Brodsky inducted into the Cable Hall of Fame?
2003
What year was Brian Roberts named one of America’s Best CEOs?
2004
What year was MoCA first used/tested?
2005
What year was Brian Roberts inducted into the Cable Hall of Fame?
2006
What year did the Wizarding World of Harry Potter open?
2010
In what year was the Assistive Technology Grant Fund established?
2011
What year did Brian Roberts demonstrate the first 1 gigabit connection?
2011
What year did NBCUniversal become 100% owners of Universal Studios theme parks?
2011
What year was the centennial celebration for Universal Films?
2012
What year did Universal shatter Hollywood records?
2015
What year did Comcast Corporation purchase additional stake in Comcast Spectacor?
2016
What year was the Rio Olympics held?
2016
What year did the Sky Q set top box launch in the UK?
2016
What year were the PyeongChang Olympics available in 4K?
2018
What year did Peacock launch nationally?
2020
What year did the Olympic Games Tokyo 2020 become the most streamed Olympics?
2021
What is TV’s longest running show?
“Meet the Press”
In 2023, what number studio was Universal Studios ranked by the worldwide box office?
1
What was America’s first permanent radio network?
NBC
When did ‘Meet the Press’ premiere?
November 6, 1947
What streaming TV did Sky launch in 2021?
Sky Glass
What was Europe’s first 24-hour news channel?
Sky News
Who was the NBC reporter that covered the Berlin Wall falling live?
Tom Brokaw
What company will have all film content available exclusively on Peacock starting with the 2022 slate?
Universal Filmed Entertainment Group or NBCUniversal or Universal
What magical world opened at Universal Orlando in 2010?
Wizarding World of Harry Potter
What year did NBCUniversal win the broadcasting rights for the Olympic Games through 2032?
2014
Until what year does NBCUniversal have the rights to the Olympic Games?
2032
What date is the 2024 Olympics Opening Ceremony celebration?
7/26/2024
In what year did NBC begin Olympics coverage over radio broadcast?
1936
Who are members of the Olympic Games Paris 2024 Team Comcast athletes?
Trevon Jenifer, Anastasia Pagonis, Grant Holloway, and Sophia Smith
On what date did the Paralympic Games Paris 2024 officially begin?
8/28/2024